SimplexGrinnell

  www.simplexgrinnell.com
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SimplexGrinnell Reviews

Updated August 15, 2014
Updated August 15, 2014
115 Reviews

1.9
115 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SimplexGrinnell President Robert F. (Bob) Chauvin
Robert F. (Bob) Chauvin
60 Ratings

Review Highlights

Pros
  • Company vehicle, gas card, company cell phone, decent starting pay (in 9 reviews)

  • Great benefits, fantastic training opportunites, many great people (in 9 reviews)


Cons
  • The current upper management and leader is running this company into the ground (in 10 reviews)

  • But I really hope they replace you and your fellow bean counters with this merger (in 10 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    SimplexGrinnell is a fast-paced, challenging work environment - bring your A game or stay home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    For those willing to apply themselves, opportunities for professional growth abound. Individuals that can problem solve, motivate, develop talent and deliver short term results will excel. There are a lot of hard working and honest people that really care about the products and services they are delivering to their customers.

    Cons

    While change is good, the pace of change can be too disruptive at times and the business ends up leaving some individuals behind, on their own, trying to catch up, while the enterprise is rushing off to the next big change. When individuals at the delivery end of the business don't understand the change, it ends up manifesting itself as a delivery miss with the customer.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Technical Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fire Alarm Tech Representative  in  Maumee, OH
    Former Employee - Fire Alarm Tech Representative in Maumee, OH

    Pros

    Very professional associates at multiple levels within the company. Great learning experiences in a variety of settings.
    The quality standards were high and the opportunities for growth were abundant.

    Cons

    Too much emphasis on short term profits and not enough on keeping the existing customers.
    Advancement opportunities were stifiling and we had gone through multiple managers in a short period.
    Company during tyco years lost its ability to care about the individual and everything shifted to making a profit
    for the stock holders.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    A once-proud leader now reduced to bean counters and liars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Systems Sales Representative  in  Boston, MA
    Former Employee - Electronic Systems Sales Representative in Boston, MA

    Pros

    Their Fire Alarm equipment (once the bugs have been identified and repaired) is up there with the best. A decent 401K

    Cons

    Having spent over 15 years in the Boston Market, and seen the transition from Simplex to SimplexGrinnell, it is sad to see the changes that have taken place: local management are hired for their abilities to run numbers - not departments or projects, experienced staff are routinely fired as they do not "fit" with the new way of doing (screwing customers) business, there is no accountability from management - field personnel are fired to cover for management blunders, and the average employee is just waiting for an opening elsewhere so that they can leave. Customers use Simplex only when they have to, and in most cases, there is only a Simplex System in the building because it was practically given to a contractor to install in the 1st place. Until there is a complete overhaul of all the small-minded, bean counting, short-sighted, and generally distrusted and disliked 'management' goons, Simplex is going nowhere but down ...

    Advice to ManagementAdvice

    Spend time with the field and sales staff to get a clear understanding of just how toxic the environment is at the Boston, Providence, and Worcester offices. Don't buy the crap that is being shoveled by those who report up; this ship is sinking and there's not a single life-craft attached ...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Focus is not on the customer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Harrisburg, PA
    Current Employee - Anonymous in Harrisburg, PA

    Pros

    The 401k contribution from the company is much better than the average.

    Cons

    The fundamental approach to business is clearly focused on the share holder and not on the customer. There is a lot of short sighted process for the sake of process and not for the sake of improving service to the customer. Certain facets of the operation require sales reps to sell services that are making promises well known internally not to be kept. Many work arounds in place of systematic changes/improvements. Tools (software) provided to field employees are outdated by a good decade and not user friendly or intuitive.

    Advice to ManagementAdvice

    Your fruit is about out of juice, you should loosen your grip. I keep hearing of people going on meds to cope with the SimplexGrinnell lifestyle.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Work in progress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    Pros

    Field level personnel are the heart of this organization. The difference maker has always been the feet on the street - district offices vs. franchised "vendors" allow the focus to remain on serving their markets and customers.

    Cons

    Lack of trust and confidence in the top management by the field has resulted in a less than cohesive unit.

    Advice to ManagementAdvice

    Tactical behavior only works for so long - strategic behaviors, even if it misses a quarterly forecast, are the key to growing marketshare and customer satisfaction.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 4 people found this helpful  

    Spreadsheet focused

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Benefits are pretty good - not union good - but pretty good. Room for advancement if you can relocate.

    Cons

    Mgmt seems to be focused on the spreadsheet instead of the customers and employees. I believe employees are seen mainly as an expense and they are doing everything possible to reduce that expense, even at the expense of customer satisfaction and employee moral.

    Advice to ManagementAdvice

    The employees that take care of your customers are not just an expense. They are your money-makers. Acknowledge that and take care of them. Employee moral is WAY down.

  8. 3 people found this helpful  

    Long term competitiveness of company in question.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Six Sigma Black Belt  in  Philadelphia, PA
    Current Employee - Six Sigma Black Belt in Philadelphia, PA

    Pros

    The people on the frontlines of the business still care about the customer and take pride in delivering quality service.

    Cons

    Upper management thinking short term oriented with little consideration to future investment in business, this includes cultivating their people.

    Advice to ManagementAdvice

    Conforming to the global business model format which so many companies are leaning towards today to be profitable is easy, finding the path that allows the company to maintain its unique identity while still being competitive and profitable in todays market is the true indicator of a unique leadership team.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Great job before Tyco stripped it down to bare bones!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Process Improvement and Control  in  Westminster, MA
    Former Employee - Manager, Process Improvement and Control in Westminster, MA

    Pros

    Good people, great management, opportunities for promotion.

    Cons

    As Tyco continued to divest companies, it also stripped away critical business units in an effort to become lean.

    Advice to ManagementAdvice

    People are essential to great processes, the company cannot run on auto-pilot.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Good company to work for with a solid belief in Life Safety. Solid products with many decades of expertise to support.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Excellent training, good compensation, good focus on the customer. Leading edge R&D. A full range of life safety systems and support

    Cons

    Not enough focus on the employee. Difficult to promote up. I met or exceeded quota every year with many awards, eventually had to switch companies to get a promotion.

    Advice to ManagementAdvice

    Focus on employee development and movement. Stop changing comp plan every 90- 180 days.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 3 people found this helpful  

    It's bad and only getting worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    Pros

    Great local employees in the district offices.

    Cons

    Corporate Micro Managers
    Low Employee Morale
    Shareholder Focused Culture
    Diminishing Sales/Bonus Plans Delivered Late Each Year
    Overburdened Field Employees
    Inefficient Internal Software Programs

    Advice to ManagementAdvice

    FOCUS ON THE EMPLOYEES, NOT THE SHAREHOLDERS

    This used to be a great, employee focused company. We were trusted to make business decisions at the local level. There was a sense of trust from the field employees all the way to the President of the company. We had a sense of pride in our work and loyalty to the company. This in turn created happy customers and profitable business.

    Now we are in a shareholder focused company. Meaningful decisions that could impact the local offices are made at the VP level or higher, who do nothing but manage through spreadsheets and listen to the opinions of Yes-men. Field employees have long since lost their sense of pride in the company, this has drastically lowered company loyalty and morale in general. This in turn has created unhappy customers who complain and cancel contracts daily.

    Here is one example of how the corporate level shows its employees at the district level a lack of respect. Salespeople and district managers receive their pay plans late each year. Sales plans are 2 to 3 months late and district management pay plans are 8 TO 9 MONTHS LATE. How do you think that is viewed at the district level? More importantly how does that fall in line with Tyco's Vital Values? Excellence? Would a customer think service that late was excellent? Teamwork? Would you want your "teammates" to provide you with forecasts or bookings that late? Accountability? Who is being held accountable when a vital part of our business is delivered so late each year? Integrity...

    Get back to basics. Make decisions with Tyco's Vital Values in mind, not the shareholders or your bonus. Hire more of the people who actually get the job done in the field and stop creating new "support" and "business development" jobs. We have more than enough managers and bean counters, we need people who can actually get the work done. Trust the real leaders of the company, the ones at the local district level, to make day to day business decisions. Corporate leadership is in a position to look 5 years down the road, not 5 minutes. Do away with the centralization mindset that is strangling the company. Trust your employees and stop micromanaging.

    This was once a world class company that trail blazed its own path while treating employees as its greatest asset. Now it is just another stereotypical publicly traded company marching to the beat of what Wall Street thinks is right.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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