Singapore Airlines
3.1 of 5 61 reviews
www.singaporeair.com Singapore 5000+ Employees

Singapore Airlines Reviews

Updated Jun 11, 2014

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3.1 61 reviews

                             

67% Approve of the CEO

Singapore Airlines CEO Goh Choon Phong

Goh Choon Phong

(24 ratings)

52% of employees recommend this company to a friend
61 Employee Reviews
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Review Highlights

Pros:
  • "The brand name on your resume so you can get a better job someplace else"
    in 5 reviews
  • "Free Travel yearly and uniform priovided"
    in 5 reviews
Cons:
  • "Made cabin crew rush and pack like crazy last minute"
    in 6 reviews
  • "Career progression which does not encourage specialization"
    in 5 reviews
  • Show more review highlights

Reviews

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    Great employee benefits

    Cabin Crew (Current Employee)
    Singapore (Singapore)

    ProsFree travel, lots of off days especially on weekdays whereby its not too crowded

    ConsTop down management. Odd working hours.

    Advice to Senior ManagementPromotions base on length of employment

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Believe These Reviews

    Anonymous Employee (Current Employee)

    ProsThe brand name on your resume so you can get a better job someplace else.

    ConsManagement style is medieval. Each manager runs an independent kingdom which can, and does lead to abuse of staff. The sad part is that many dedicated staff have left because of truly corrupt managers. And this isn't your typical Asian company with any loyalty to their staff. Many of my former co-workers have been layed off during downturns.

    Advice to Senior ManagementWhy bother? They don't listen in the least if it doesn't affect them or their own careers.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Sales Development Officer

    Anonymous Employee (Former Employee)

    ProsThis has a very traditional company. Amazing customer service.

    ConsLack of training when newly hired

    Advice to Senior Managementpossibility

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    2 people found this helpful  

    Don't waste your time, this company is anything but great...

    Anonymous Employee (Former Employee)
    Houston, TX

    ProsMost people would say that flight benefits would be the biggest "pro" in the aviation industry. However, because I worked in the Houston office, our manager specifically said that we could not fly on any other carrier, in other words he wouldn't approve a letter for his employees to fly United, for example.

    The "1 free ticket" a year is terrible. It's stand-by only and NEVER upgrade-able. If economy is completely booked and you are a staff trying to get on, even if there are business seats available...they will not let you on.

    In other words, SIA is a TERRIBLE company, and there aren't any pros to this job what-so-ever.

    ConsI think there are too many to list.

    The management is the worse part of this company. They have super smart guys that they stick all over the world for only a 2-3 year increment in order to control their relationships and management styles.

    The main issue, is the amount of controlling that comes with this company. It is very discriminating to women, and even have different prices for your "1 free ticket" based on if you are a male or female.

    The pay is AWFUL, they promise great bonuses at the end of each year, and yes, you do get a bonus...if the airline is making money, and at your manager's discretion.

    I remember reading all of the reviews before taking the job in Houston and thinking, each company has it's faults...take my advice, don't take the job and save yourself so much time, it's not worth it.

    Advice to Senior ManagementQuit paying for every Singaporean Man to get their education in order to have an "indentured servant" that you can control for the next ten years, and focus on hiring managers who really know what they are doing, especially in the sales office.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Neutral

    Cabin Crew (Current Employee)
    Singapore (Singapore)

    ProsFree tickets, generally nice hotels, comfortable salary, somewhat flexible working hours, can change flights, a lot of free time, don't have to bring work home

    ConsTerrible culture, allowances is always dropping

    Advice to Senior ManagementShould focus on what matters, take care of your employees and they will take care of your customers

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Mundane task

    Anonymous Employee (Former Employee)

    ProsPeople are friendly, family oriented

    ConsNothing much to learn, career progression may be slow

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    best company i have ever worked with

    Indian Flight Attendant (Former Employee)
    Singapore (Singapore)

    Prosgood money , get paid to travel the world , full support from office

    Consevery company is has their own rules but i didnt find any cons in Singapore airline

    Advice to Senior Managementnothing much

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It's a good company to work for

    Anonymous Employee (Former Employee)

    ProsVery strict but intensive and comprehensive training

    ConsSome flights are hard and some old timers need to get with the times and changes.

    Advice to Senior ManagementKeep it up!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    I grew up in the company

    Leading Stewardess (Former Employee)

    Prosgood training and encourage personal development

    Consfatigue management and time off policies

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    Refreshing experience

    Anonymous Employee (Current Employee)

    ProsBrand reputation among companies in singapore is ranked top few. Good work benefits and as required training given to staff.

    ConsMonetary compensation not in line with market rate. Legacy of middle management stifled work productivity and failed to enhance work environment for excellence.

    Advice to Senior ManagementMiddle management need to go thru some form of boot camp to eliminate bad habits they developed with traditional thinking skillsets.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Singapore Airlines reviews and ratings — including employee satisfaction and approval rating for Singapore Airlines CEO Goh Choon Phong. All 61 reviews posted anonymously by Singapore Airlines employees.