Singapore Airlines

  www.singaporeair.com
  www.singaporeair.com

Singapore Airlines Reviews

Updated December 17, 2014
Updated December 17, 2014
73 Reviews
3.4
73 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Singapore Airlines CEO Goh Choon Phong
Goh Choon Phong
30 Ratings

Review Highlights

Pros
  • It has very good work life balance and working culture (in 5 reviews)

  • The brand name on your resume so you can get a better job someplace else (in 5 reviews)


Cons
  • Career progression can be very slow (in 7 reviews)

  • Made cabin crew rush and pack like crazy last minute (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    fly in great way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Stewardess in Jakarta (Indonesia)
    Current Employee - Flight Stewardess in Jakarta (Indonesia)

    I have been working at Singapore Airlines as a contractor (more than an year)

    Pros

    proud to be one of the FA / cabin crew at wich one the best airlines on the world

    Cons

    how to make a customer/passager look satisfied of the services i deserve

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Believe These Reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Singapore Airlines full-time (more than 5 years)

    Pros

    The brand name on your resume so you can get a better job someplace else.

    Cons

    Management style is medieval. Each manager runs an independent kingdom which can, and does lead to abuse of staff. The sad part is that many dedicated staff have left because of truly corrupt managers. And this isn't your typical Asian company with any loyalty to their staff. Many of my former co-workers have been layed off during downturns.

    Advice to ManagementAdvice

    Why bother? They don't listen in the least if it doesn't affect them or their own careers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Sales Development Officer

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Singapore Airlines full-time

    Pros

    This has a very traditional company. Amazing customer service.

    Cons

    Lack of training when newly hired

    Advice to ManagementAdvice

    possibility

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 3 people found this helpful  

    Don't waste your time, this company is anything but great...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at Singapore Airlines full-time (more than an year)

    Pros

    Most people would say that flight benefits would be the biggest "pro" in the aviation industry. However, because I worked in the Houston office, our manager specifically said that we could not fly on any other carrier, in other words he wouldn't approve a letter for his employees to fly United, for example.

    The "1 free ticket" a year is terrible. It's stand-by only and NEVER upgrade-able. If economy is completely booked and you are a staff trying to get on, even if there are business seats available...they will not let you on.

    In other words, SIA is a TERRIBLE company, and there aren't any pros to this job what-so-ever.

    Cons

    I think there are too many to list.

    The management is the worse part of this company. They have super smart guys that they stick all over the world for only a 2-3 year increment in order to control their relationships and management styles.

    The main issue, is the amount of controlling that comes with this company. It is very discriminating to women, and even have different prices for your "1 free ticket" based on if you are a male or female.

    The pay is AWFUL, they promise great bonuses at the end of each year, and yes, you do get a bonus...if the airline is making money, and at your manager's discretion.

    I remember reading all of the reviews before taking the job in Houston and thinking, each company has it's faults...take my advice, don't take the job and save yourself so much time, it's not worth it.

    Advice to ManagementAdvice

    Quit paying for every Singaporean Man to get their education in order to have an "indentured servant" that you can control for the next ten years, and focus on hiring managers who really know what they are doing, especially in the sales office.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Needs more visionaries with the gumption to quickly launch and learn through beta tests of new products & services.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Singapore (Singapore)
    Current Employee - Assistant Manager in Singapore (Singapore)

    I have been working at Singapore Airlines

    Pros

    If you love stability, structure and thoroughness to doing things. This is the place to take root in.

    Cons

    Persevering on selling a business case through layers of hierarchy that are not often connected to each other towards the same goals besides cost savings.

    Advice to ManagementAdvice

    Set the vision and working principles for the brand and trust the employees to own and lift up the brand.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Minimal growth

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Singapore Airlines

    Pros

    Travel opportunities, training in Singapore

    Cons

    Minimal growth and low pay

    Advice to ManagementAdvice

    Be more concerned on the welfare of staff

  8.  

    A comfortable working environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Singapore Airlines

    Pros

    It has very good work life balance and working culture.

    Cons

    Hierarchy structure, remuneration not as competitive.

  9.  

    Great place to be, when you are older

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Singapore Airlines full-time (more than an year)

    Pros

    Work life balance, many various activities to participate in, interesting job scopes and rotation

    Cons

    Not as fast moving and dynamic as I thought an aviation company will be, 'old' fashion mind set,

    Advice to ManagementAdvice

    Need for greater and faster decision making

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Friendly, family oriented culture, with slow career progression

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Generalist AO in Singapore (Singapore)
    Current Employee - Generalist AO in Singapore (Singapore)

    I have been working at Singapore Airlines full-time (more than an year)

    Pros

    Opportunity to work with employees of excellent calibre. Good exposure, employees potentially tasked with important job scopes from an early stage. Opportunities for overseas work exposure. Overall, a good learning ground for fresh graduates.

    Cons

    For ambitious candidates, this may not be a place for you in the long run. Promotion to Managerial grade takes at least 7-10 years. A key reason for relatively high turnover.

    Advice to ManagementAdvice

    Improve 2 way communication.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Good company to work for and gives lots of opportunities to employees. Nice colleagues and proud to be one of them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Stewardess in Singapore (Singapore)
    Former Employee - Flight Stewardess in Singapore (Singapore)

    I worked at Singapore Airlines full-time (more than 3 years)

    Pros

    The workload is quite heavy for each flight, especially flight heading to hongkong. But this is the major resource of its revenues. There still some annoying senior colleagues who always tries to make your life harder.

    Cons

    The salary doesn't increase much during the past years and the inflation of price erodes the good pay advantage of Singapore Airlines.

    Advice to ManagementAdvice

    may be need to provide more training opportunities to employees. Most employees only satisfy with the good pay but not the life style as a flight stewardess.

    Recommends
    Positive Outlook
    No opinion of CEO

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