Singtel Reviews

Updated September 12, 2014
Updated September 12, 2014
163 Reviews
3.0
163 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Singtel SingTel Group CEO Chua Sock Koong
Chua Sock Koong
63 Ratings

Review Highlights

Pros
  • Work-life balance easily achieved if u do that (in 11 reviews)

  • Nice working environment, working with best category employees, Better salary range (in 12 reviews)


Cons
  • Bureaucratic, Government linked organization, work life balance (in 15 reviews)

  • too much red tape and hierarchy (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company

    Former Employee - Business Analyst  in  Singapore (Singapore)
    Former Employee - Business Analyst in Singapore (Singapore)

    I worked at Singtel full-time for more than a year

    Pros

    Family oriented culture, great benefits, opportunities to explore various career path, stable industry

    Cons

    Due to the nature of the industry the Company is in, re-organisation is often required. However, the management seem to over-look that certain process and system are legacy and might not be readily changed, resulting in additional work for the back-end support.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    short and fulfilled

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Product Development Executive
    Former Employee - Product Development Executive

    I worked at Singtel full-time for less than a year

    Pros

    working with right group of colleagues

    Cons

    no human touch. other than that, work load s ok.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Lots of products and services to sell, but workload is unbearable!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales  in  Singapore (Singapore)
    Current Employee - Sales in Singapore (Singapore)

    I have been working at Singtel full-time for more than 5 years

    Pros

    Stability is the keyword here. Its akin to an iron ricebowl and there is no risk of getting fired unless you have done something terribly wrong.

    Cons

    Pay is not commensurate with market standards, and basic pay can be much lower than competitors. Too much workload as customers come to you instead of you going to them. There is NO WORK LIFE BALANCE. If you wish to spend 75% of your waking hours doing work and clearing non stop emails, this is the place for you! You are bogged by emails even when going on leave so you can never truly have any rest.

    Advice to ManagementAdvice

    Try to understand what the emplyees are really experiencing on a day to day basis. Really listen to what they have to say and do something about it to alleviate their unrealistic workload.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5.  

    un-achievable sales targets

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Manager  in  Bangalore (India)
    Former Employee - Business Development Manager in Bangalore (India)

    I worked at Singtel full-time for more than 3 years

    Pros

    people are good and supportive

    Cons

    illogical targets and no direction

    Advice to ManagementAdvice

    rotate personnel across geographies , across skill sets to retain best talent

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Challenging experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Singtel full-time for more than a year

    Pros

    Learn alot in just a few months.

    Cons

    Software system quite old school

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Stable and competitive company with good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Singapore (Singapore)
    Current Employee - Manager in Singapore (Singapore)

    I have been working at Singtel full-time for more than a year

    Pros

    Lots of learning opportunities. Competitive spirit means that company performs consistently which translates to consistent AWS and bonus payout and no cost cutting measures that affect employee welfare.
    Higher management works really hard.

    Cons

    Management squeeze the most from you - also depends on department. If you can cope then the experience gained will boost your market value as an employee.
    Climbing the corporate ladder here means you job scope and what is expected from you rise exponentially.

    Advice to ManagementAdvice

    It can be demoralising to know that the chances of a second promo in 2 years is next to 0.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Interview was good.More personal than objective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Manager  in  Mumbai (India)
    Former Employee - Business Manager in Mumbai (India)

    I worked at Singtel full-time for more than 3 years

    Pros

    Good professional company.Very good Singapore processes.Very soft,warm and nice people to work with.Very strong company

    Cons

    Bit resistant to change considering its legacy.There is a disconnect between the strategies framed by SIngTel Singapore and it's other subsidiaries working out of different geographies.

    Advice to ManagementAdvice

    Keep doing the good work and keep changing with the times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Challenging, slow and complicated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director  in  Singapore (Singapore)
    Current Employee - Director in Singapore (Singapore)

    I have been working at Singtel full-time for more than a year

    Pros

    Resources rich to spent on any project

    Cons

    Extremely structure organisation that move like an elephant

    Advice to ManagementAdvice

    Be more business savvy and apply business acumen

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Good training ground for freshies

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager
    Former Employee - Senior Manager

    I worked at Singtel full-time for more than 10 years

    Pros

    I have picked up different skills in the dept I am in.
    Depending on where you are, u will get different exposures.

    Cons

    can be demanding for middle management as yoy they expect growth of staff but opportunities are not readily available.
    Hence the achievements cannot be rated fairly.

    Advice to ManagementAdvice

    To do away with the bell curve performance ranking, but use the fair benchmarking encouraging teamwork and efficient performance.
    It must be a top down support to enable staff to be able to be expose to the different areas

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Customer officer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Officer  in  Kuala Lumpur (Malaysia)
    Former Employee - Customer Care Officer in Kuala Lumpur (Malaysia)

    I worked at Singtel full-time for less than a year

    Pros

    No formal attires, Casual timings, quite flexible

    Cons

    Shift Timings, Pressure from customer, Must have high patience

    Advice to ManagementAdvice

    Consider giving graduates salary above 2k, don't give the same salary as non-tertiary student level.

    Recommends
    Neutral Outlook
    No opinion of CEO

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