Sistema Shyam Teleservices

www.mtsindia.in

Sistema Shyam Teleservices Reviews

Updated December 24, 2014
Updated December 24, 2014
21 Reviews
3.6
21 Reviews
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Dmitry Shukov
2 Ratings

Employee Reviews

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  1.  

    Had a great learning experience in the world of Telecom networking

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Specialist in Gurgaon, Haryana (India)
    Former Employee - Associate Specialist in Gurgaon, Haryana (India)

    I worked at Sistema Shyam Teleservices full-time (more than a year)

    Pros

    Great knowledge gathering opportunities, Established cultural value, handsome pay, Excellent growth, strong leaders, good team spirit.

    Cons

    Adjusting to a new environment as a fresher.

    Advice to ManagementAdvice

    To be more employee centric

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Nice to worked at MTS

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Specialist-Business Planning in Mumbai (India)
    Former Employee - Senior Specialist-Business Planning in Mumbai (India)

    I worked at Sistema Shyam Teleservices

    Pros

    01. very employee friendly policy
    02. Supportive top-management
    03. Nice reward & recognition
    04. Good salary structure
    05. Nice employee engagement programme
    06. Good HR

    Cons

    01. Nothing important
    03. work pressure

    Advice to ManagementAdvice

    Need to focus on work life balance of employee

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Lots to learn here, very innovative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager After Sales Support & Device Management in Gurgaon, Haryana (India)
    Current Employee - Manager After Sales Support & Device Management in Gurgaon, Haryana (India)

    I have been working at Sistema Shyam Teleservices full-time (more than 5 years)

    Pros

    Good work life balance & lots to learn

    Cons

    Bureaucracy at all level with in organization

    Recommends
    Positive Outlook
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  5. 1 person found this helpful  

    Need more maturity in operations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Director
    Former Employee - Sales Director

    I worked at Sistema Shyam Teleservices full-time (more than a year)

    Pros

    Good Russian Management team with new Ideas and system to implement but still need to give freedom to employee for better performance.

    Cons

    Highly influence by old parent company staff which held up growth and creates hindrance in retaining real talent. For better performance trust among team members and management is must.

    Advice to ManagementAdvice

    Rather than feedback only must chk the data and performance and go deep down to take decision.

    Recommends
    Neutral Outlook
  6.  

    good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sistema Shyam Teleservices full-time

    Pros

    well organized company
    good enviornment, good opportunity

    Cons

    Middle management need to be open

    Advice to ManagementAdvice

    good

    Recommends
    Neutral Outlook
  7.  

    Good & Bad company for job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Specialist in New Delhi (India)
    Current Employee - Associate Specialist in New Delhi (India)

    I have been working at Sistema Shyam Teleservices full-time (more than 3 years)

    Pros

    Less work presure & employee are most flexiable. senoir manager are good. HR policy is good. Admin policy is good.

    Cons

    salary is very less. increment is very low. promotion is not good. more manager personal view dependent

    Advice to ManagementAdvice

    .

    Recommends
    Positive Outlook
  8. 1 person found this helpful  

    Immature organization which doesn't seem to have a bright future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Head (Everyone IS Some Sort of 'Head' At MTS) in Gurgaon, Haryana (India)
    Current Employee - Head (Everyone IS Some Sort of 'Head' At MTS) in Gurgaon, Haryana (India)

    I have been working at Sistema Shyam Teleservices full-time (more than a year)

    Pros

    Good work life balance. Although there is work but if you manage it efficiently, you will have good work life balance

    Cons

    The list is endless, however I would try to highlight the important ones:
    1. Terrible people! They should really focus on hiring good quality people, not only with telecom background, but who have right attitude to perform and treat others with respect.
    2. Culture is too hierarchical! Director and CXOs will behave as if they are gods and wont have time to interact with other people. Worst that I have seen in any organization
    3. Lack of communication and transparency; though there are too many processes (overload of it) but practically there exists none! Everything is possible, esp. for expats (which I will elaborate in the next point) and if you are favorite of a senior person; and even minor things will not happen.
    4. Since the parent company is Russian, there are many expats at top positions, and they are treated differently than other employees
    5. Performance review is a joke, you keep hearing throughout the year that you have done a fabulous job but when it comes to review, there will be endless reasons as to why you didnt get the rating or promotion that you expected.

    Advice to ManagementAdvice

    Complete overhaul of people management. Be transparent and spend time with 'lower' level people! Spend money and effort in hiring right people at all levels

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    Organisation which promotes culture of making mistakes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Marketing in Gurgaon, Haryana (India)
    Current Employee - Director Marketing in Gurgaon, Haryana (India)

    I have been working at Sistema Shyam Teleservices full-time (more than 3 years)

    Pros

    Freedom of applying thoughts, experimenting on concepts

    Cons

    Volumes are low compared to other telcos

    Advice to ManagementAdvice

    Should take bold and risky decisions.

    Recommends
    Positive Outlook
  10. 1 person found this helpful  

    Very poorly managed company with no process to follow. Contineous changing of process and systems bringing instability.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in New Delhi (India)
    Current Employee - Senior Manager in New Delhi (India)

    I have been working at Sistema Shyam Teleservices full-time (more than a year)

    Pros

    Low sales and revenue.Poor operation team at high level.

    Cons

    Always downsizing manpower as per needs.Low ethics of HR process and highly politicized company.Low competent people working in system holding high position and salary draining on the company money with nil contribution to business.

    Advice to ManagementAdvice

    Need to get aligned to the market dynamics and not work in sylos through closed door meetings which has no market relevance.

    Doesn't Recommend
    Negative Outlook
  11.  

    Very energetic work environment, always on toes to deliver best and leading with a vision

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead
    Current Employee - Lead

    I have been working at Sistema Shyam Teleservices full-time (more than a year)

    Pros

    From day one it was very clear that what management is expecting and how it has to be done.Very aggressive in terms of keeping up quality with industry benchmark

    Cons

    During the time of uncertainty lost all front in terms of standing firm in the market by not doing reassuring initiatives and required activity at ground level.

    Advice to ManagementAdvice

    The senior management should always have within the non biased methodology, and to always lead by example.

    Recommends
    Neutral Outlook

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