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I have been working at Sitel full-time for less than a year
Pros – Work from home so it's convenient.
Cons – No breaks often, high turnover which also makes it difficult to take lunches as they can't maintain service levels. Uneducated upper management due to favorites who don't care about anything other than their own bonuses. No advancement at all.
Advice to Senior Management – Fire your upper management and start over. This could be a great company to work for if your management weren't so greedy and antagonistic toward their own employees.
2013-08-30 04:01 PDT
I worked at Sitel
Pros – reasonable and flexible hours of operation
Cons – poor management communication, poor pay
Advice to Senior Management – Listen to the voice on your team and management. We see what the agents need and want on the production floor. If your management team is not satisfied then no one else will be..
No, I would not recommend this company to a friend
2010-05-19 17:28 PDT
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No thanks –