Sitel Reviews
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Pros
Before the Acquisition it was great exposure to new technologies and encouraged growth and mobility. A great enviornment
Cons
After the Acquisition,by a company that was backwards technologically and with a poor business structure, enforced it's culture and forced out the stars that kept the company great.
Advice to Senior Management
It's a little too late
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Customer Service Representative in Managua (Nicaragua):
“The job enviroment is ok only that the salary is not the best . It could be better even though that is central america.”
Jun 28, 2009
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Tech Support, Customer Service, Sales, Quality Control Associate in Port Arthur, TX:
“Could have been better. I was able to get through school while maintaining my job there.”
Jun 18, 2009
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Former Technical Support Agent in Saint Catharines, ON (Canada):
“The "has-been" outsourcing company of choice”
Nov 8, 2008
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Employee in Amarillo, TX:
“Sitel as I see it.”
Oct 21, 2008
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Programme Manager in Kingston upon Hull, England (United Kingdom):
“SiTEL has lots of promise but needs better management”
Aug 26, 2008
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Team Manger / Coach in Longview, TX:
“No work / life balance”
Jul 21, 2008
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Director in Nashville, TN:
“Big company, lots of moving parts, not all moving in the same direction.”
Jul 11, 2008
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Anonymous in Norman, OK:
“Better than when I started and better than average, but still room for improvement.”
Jul 11, 2008
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Customer Service Agent:
“It's a sweatshop”
Jun 16, 2008
1 found helpful