Sitel Reviews
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Company Rating Based on 13 ratings “Neutral”
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CEO Approval Based on 12 ratings 
David E. GarnerPresident and CEO 17% |
Reviews are posted anonymously by employees (updated Jan 30, 2010)
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Jan 30, 2010
2010-01-30 04:01 PST
Details
Pros
Because Sitel has a good reputation in the market industry.Good training background for newbies who wanted to have an experience in call center industries.
Cons
They said slow improvement of management specially in HR. slow promotion.average salary which i think a not so good for a new applicant.
Advice to Senior Management
remove your written exam because i don't think it really helps, because some applicants has good selling and communication skills but not good in written exams that's why they end up failing.
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Network Engineer in Omaha, NE:
“Sitel before the acquisition, The company is not the same organization, and is pretty horrible.”
Jul 15, 2009
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Customer Service Representative in Managua (Nicaragua):
“The job enviroment is ok only that the salary is not the best . It could be better even though that is central america.”
Jun 28, 2009
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Tech Support, Customer Service, Sales, Quality Control Associate in Port Arthur, TX:
“Could have been better. I was able to get through school while maintaining my job there.”
Jun 18, 2009
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Former Technical Support Agent in Saint Catharines, ON (Canada):
“The "has-been" outsourcing company of choice”
Nov 8, 2008
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Employee in Amarillo, TX:
“Sitel as I see it.”
Oct 21, 2008
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Programmer Manager in Kingston upon Hull, England (United Kingdom):
“SiTEL has lots of promise but needs better management”
Aug 26, 2008
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Team Manager / Coach in Longview, TX:
“No work / life balance”
Jul 21, 2008
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Director in Nashville, TN:
“Big company, lots of moving parts, not all moving in the same direction.”
Jul 11, 2008
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Anonymous in Norman, OK:
“Better than when I started and better than average, but still room for improvement.”
Jul 11, 2008
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