Skechers U.S.A.

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Skechers U.S.A. Reviews

Updated August 14, 2014
Updated August 14, 2014
87 Reviews

2.8
87 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Skechers U.S.A. Chairman and CEO Robert Greenberg
Robert Greenberg
45 Ratings

Review Highlights

Pros
  • Great core values, with a great focus on customer experience (in 4 reviews)

  • work-life balance, learn great customer service skills, great training skills (in 3 reviews)


Cons
  • At Store Manager level, there's not much room for advancement within the company unless you are willing to relocate to California (in 4 reviews)

  • Keeping your store staffed with part time assistant managers is honestly the biggest joke of them all (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Very behind the times, unrealistic goals, no real support of store staff from corporate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    Pros

    Friendly people, great coworkers
    Good product
    Decent discount
    Chance for advancement for lower tiered employees

    Cons

    Corporate doesn't understand or care about challenges stores face on a daily basis, it's all about sales numbers and payroll no matter what else is going on-weather, don't have enough/correct product, huge projects that they want finished immediately, etc.
    No commission or spiffs for Outlet or Warehouse stores
    Outdated POS systems
    Completely unrealistic or changing goals for store management. Monthly plans seem to be either made up out of thin air or are set to make sure you can't make bonus
    Payroll standards are usually too low with no room to increase them even when sales are much higher than expected or projects are added
    Pay is VERY low even for retail but hiring standards are very high
    No localization of product or pricing, just because a shoes doesn't sell in California that doesn't necessarily mean it wont sell in the Midwest or East, or vice versa
    Corporate does not really listen to its Store Managers even though it expects a lot from them

    Advice to ManagementAdvice

    Listen to the people who deal with your customers on a daily basis
    Update your systems
    Pay your people if you want to attract and retain quality employees
    Support your stores and have some flexibility

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    To Cut Costs= 20 years back in technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant Manager  in  Orlando, FL
    Current Employee - First Assistant Manager in Orlando, FL

    Pros

    Easy responsibility, you're selling shoes. Thats it!

    Cons

    Corporate structure is less concerned with local store issues only with bottom line numbers. It is extremely autocratic in the fact that store managers and at times even the district managers have very little say in what actually go on within their respective stores.

    Advice to ManagementAdvice

    Join the 21st century. Be more proactive about updating training manuals, contact information, operating procedures and streamline your intranet to a point it makes since and you don't have to have a background in computer science to find a simple form to print off. And why the heck are you still using fax machines? Better inventory controls, allow more labor hours to provide better coverage and to ensure all little tasks are completed.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Great benefits but beware of management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great benefits and flexible schedules. Co-workers are awesome.

    Cons

    Management needs to improve and need to also have their employees back.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Great as an associate, extremely difficult as a manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager
    Former Employee - Second Assistant Manager

    Pros

    As an associate:

    -Easy to understand standards, as most of your direction will come from your Assistant/Store Manager, who you will work closely with
    -VERY friendly work place
    -Great start as a first job, or as a stepping stone to bigger and better things. If you prove you're a hardworking employee, promotion is a very real possibility.

    As an Assistant Manager:

    -Great stepping stone to bigger and better things.
    -A lot of time is spent in the store without your boss around, so as long as you can plan and execute well without falling behind, it's fairly stress free
    -Employee discount is OK, not terrible, but not amazing either. No other benefits.

    Cons

    As an associate:

    -Very physically demanding. Shipment once a week and on a busy day, you will be running around more often than not.
    -You'll probably be working harder than your pay will show
    -Bosses will either be your best friend, or your worst enemy. As a manager, I personally am out there working harder than anybody, setting the standard. Other managers have no problem sitting behind the register all day dictating work for you to execute.
    -Hours can at times, be very inconsistent.

    As an Assistant Manager:

    -VERY unclear standards. It feels like standards go through the game 'telephone' where you will never get a consistent answer when asking around to different stores/districts/DMs. Example: Display standards are "constantly changing," and by constantly changing I mean change depending on who visits your store last and wants you to change it.
    -Expectations set by DM are often way off the mark. It feels like the DMs don't really understand what it's like to work the sales floor, and as a result set either unrealistically high, or severely low expectations.
    -Failure is a direct reflection of you. You missed sales for the day? Well that sucks, because they don't care that there was 2 feet of snow on the ground. I'm being a bit dramatic, but missing sales goals is viewed as a direct reflection of management.
    -Not sure if it's just my store, but don't plan on having a full staff. In the last 1.5 years, we've never had a full management team.
    -The pay.....
    -The company as a whole seems to be both stuck in the stone age (WAY outdated Point of Sale system) and unorganized. Putting three different window updates in one day is a good way to annoy employees. Setting deadlines for when tasks should be completed without giving us the tools to complete the task until AFTER the deadline means you need to be flexible to each store making decisions that may not be exactly what you want. And the marketing is really off point, adult men don't want to buy a shoe because Joe Montana can catch a burglar with a football....

    Advice to ManagementAdvice

    Store Managers: Spend some time working as hard as us associates do. Just because you're payed more doesn't mean you're above cleaning up the mess of a family of foreigners.

    District Managers: Be a little more flexible and willing to listen. If I ask you a question, respond to what I said, don't just give me the same cookie cutter answer you do every time. And realize we are not stupid, this company is wildly out of date and unorganized, the issue needs to be addressed, not swept under the rug.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Generally positive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    Pros

    Opportunity to present ideas if you can find the right receptive ear. Decent work/life balance. OK compensation. Unique business outlook that is on a strong upswing.

    Cons

    Less flexible time scheduling than should be required. Little opportunity for growth. Advancement is very insular. Work can become repetitive. Too many cooks for most projects. Arbitrary rules that defy logic. Different rules apply to different members of company.

    Advice to ManagementAdvice

    There's too many walls between departments. Remove some and collaboration will flourish resulting in stronger work.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager  in  Chicago, IL
    Current Employee - Second Assistant Manager in Chicago, IL

    Pros

    There are many great things about the company including very flexible scheduling and requested time off, hardworking co-workers and a solid store team, great management who are all very involved, and a solid company foundation with awesome core values and ethics.

    Cons

    There aren't too many cons except for the amount of hours scheduled, which is for 2nd Assistant Managers, usually 15-25. The wages are mediocre; not too bad but definitely lower than most other retail employees with management positions.

    Recommends
    Positive Outlook
  8.  

    Skechers Is a fun and exciting retail sales experience, out of many other brands Skechers is definitely the one to pick.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager  in  Grapevine, TX
    Current Employee - Second Assistant Manager in Grapevine, TX

    Pros

    Wonderful people, great management, fun customer experience, hefty discounts, shoes that anyone can enjoy making it easier to sell.

    Cons

    Not being able to go over 25 hours. There is some head butting over sales numbers, but that's likely to happen In any retail job.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    It's not a dream your in hell!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    Pros

    None-Fullerton area is really nice.

    Cons

    Skx Retail Division is stuck in the 80s...that's when Bob Greenberg was bankrupting his first company L.A gear remember? The same result will happen here over the next decade as the company refuses to invest in any technology not even email! H.R is not effective and are discussed terribly throughout org. They are so disconnected focused on recruiting good looking 'branded' people who have zero business acumen. Stores are not supported, managers forced to work while clocked out for lunch. 50 boxes of transfer product showing up out of nowhere daily...Retail Division needs an overhaul. Regional Manager won a camaro from the company she proudly flaunts while employees struggle to feed their families. Start the firing with the Director of Stores then work your way down!

    Advice to ManagementAdvice

    Pursue licensing agreements with partners who can drive traffic..I'm thinking US tour De France team sponsorship.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    a very enjoyable time to start off a sales career

    Former Employee - Sales Associate  in  Schaumburg, IL
    Former Employee - Sales Associate in Schaumburg, IL

    Pros

    their training is great. they have you look at videos and train you about the newest products and how to satisfy customer needs.

    Cons

    there were none. it was a great experience

    Advice to ManagementAdvice

    none

  11. 1 person found this helpful  

    Assistants Work Your Ass OFF while Managers get paid!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  San Diego, CA
    Current Employee - Assistant Manager in San Diego, CA

    Pros

    Learn a lot of management duties as an assistant

    Cons

    - Very OId school with numerous procedures
    - Although they say they hire within - I know about 3-4 stores have hired a new manager = and not one came from being a Skechers Assistant

    Advice to ManagementAdvice

    Follow through with SM's to make sure they are developing a pool of strong future managers

    Recommends
    Neutral Outlook
    No opinion of CEO

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