Skechers U.S.A.

  www.skx.com
  www.skx.com

Skechers U.S.A. Reviews

Updated December 21, 2014
Updated December 21, 2014
113 Reviews
2.9
113 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Skechers U.S.A. Chairman and CEO Robert Greenberg
Robert Greenberg
60 Ratings

Review Highlights

Pros
  • Great core values, with a great focus on customer experience (in 4 reviews)

  • Very Easy job expect in a huge store with no hours then it becomes quite the challenge more workload on less ppl for same amount of money (in 4 reviews)


Cons
  • There is a lot of turnover because of the low pay, so if you have a car you can expect to be going and helping out other stores constantly (in 7 reviews)

  • At Store Manager level, there's not much room for advancement within the company unless you are willing to relocate to California (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Riverside, CA
    Current Employee - Store Manager in Riverside, CA

    I have been working at Skechers U.S.A. full-time (more than an year)

    Pros

    Get to make your own schedule

    Cons

    Micro Manager District Manager and Regional Manager

    Advice to ManagementAdvice

    Stay on their good side

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Awkward, fleeting, a lot of competition and mistrust among employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Rehoboth Beach, DE
    Former Employee - Sales Associate in Rehoboth Beach, DE

    I worked at Skechers U.S.A. part-time (less than an year)

    Pros

    Great customers, fun products and great discounts.

    Cons

    Manager was often paranoid about employees and had poor communication skills.

    Advice to ManagementAdvice

    Learn to speak openly with employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Great pay, OK structure

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Skechers U.S.A.

    Pros

    Pay
    Benefits
    Location
    Employee flexibility to move within company

    Cons

    Organization of job duties
    Very political
    Understaffed

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    This place has really grown on me

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager in Harvey, LA
    Current Employee - Second Assistant Manager in Harvey, LA

    I have been working at Skechers U.S.A. part-time (less than an year)

    Pros

    They are very willing to promote from within the company.They are also very willing to work with your schedule.

    Cons

    The corporate side of the business can be very out of touch and oblivious to some of the task and problems that come with running an actually store.

    Advice to ManagementAdvice

    Management should pay attention to the hard work of those the manage.

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    My customers and co-workers made the salary worth it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager in Austin, TX
    Former Employee - Second Assistant Manager in Austin, TX

    I worked at Skechers U.S.A. part-time (less than an year)

    Pros

    I loved my customers. You don't usually get regulars in this business, but I had some regular customers that I just adored. My co-workers also made working here a blast.

    Cons

    Lack of compensation. I worked in an outlet mall and did not receive commission for all of the sales I brought in.

    Advice to ManagementAdvice

    Be more empathetic towards personal employee situations. Compensate accordingly.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    The worst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in New York, NY
    Former Employee - Store Manager in New York, NY

    I worked at Skechers U.S.A. full-time (more than an year)

    Pros

    The shoes are really comfortable.

    Cons

    It's all politics and drama. Not worth your time. They also don't give raises, so when you're hired that's all you'll ever get. You'll also never get a bonus. As a store manager, your store could have one of the highest comp increases IN THE COMPANY and it's still not good enough. Also stop copying other people shoes! They also don't invest any money in their stores or in technology. The stores are falling apart and they don't even have email.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    manager told me, "You care too much about the customers"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in King of Prussia, PA
    Former Employee - Sales Associate in King of Prussia, PA

    I worked at Skechers U.S.A. part-time (less than an year)

    Pros

    flexible hours, training is okay, awesome discount, great casual clothing policies

    Cons

    NO restocking. a style comes and you never get anymore in, but it never goes on sale and you still have to display it.. try to explain to a customer that that we only have one pair left of that style (not in their size) and no, I can't help you find them at another store because there is no internet connection in that computer at the cash wrap.
    low pay. very low pay. only full time options are for management.
    constantly changing uniform policies (first you could only wear sports sneakers, then you can wear anything, then you could only wear sports shoes with athletic clothes and fashion shoes with regular clothes, then back to anything goes...)
    most shoes are a rip-off; the "outlets" less then 15 minutes away sold all the same shoes at half the price.
    employees are forced to kneel on the floor to give the customer their shoes... doesn't sound awful but after six hours, four times a week it hurts. I was still forced to do this after I experienced a fall and hurt my knee (was actually limping). I still have scarring.

    Advice to ManagementAdvice

    seriously invest in your employees and hire some full time. instead of a team of ten, low-paid kids who are only there for a handful of hours and don't know anything, have four or five expert employees who can pay their bills without having two other jobs. Care about your customers; they will return if they know they can get CONSISTANTLY good service and products from you. market to your kids' shoes customers, they are a MAJOR part of your business!

    Doesn't Recommend
    No opinion of CEO
  9.  

    Just Okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Full Time Assistant Manager
    Current Employee - Full Time Assistant Manager

    I have been working at Skechers U.S.A. full-time (more than 3 years)

    Pros

    - Concept store employees make commission, which can definitely be used as an advantage when hiring motivated sales associates (although outlet employees are left out of this incentive)
    - Fairly generous benefits package for full-time employees
    - The company seems to have a pretty good grasp on what customers they are targeting
    - Newly designed stores are more shop-able, modern, and sleek (for the customers that is)
    - Go Walks are extremely comfortable and will run your business. Seriously, rely on these shoes to get you through the darkest of sales periods

    Cons

    - Pay is less than spectacular, and the commission structure seems to be getting harder and harder- Part-time ASM positions are hard to fill due to the low pay (usually only $1 or so more than min. wage)
    - Very disorganized business plan overall; everything is last minute and top priority
    - The return policy needs to be more strict. No time limit or rules are actually implemented, so people are definitely taking advantage
    - Completely and totally outdated everything. From the fax machines to the ancient POS, the entirety of the technology in the store will push you back into the 80's. Update your systems already! (BTW, I know that implementing new operating systems can be fairly expensive, however, I can assure you that the current systems are costing you more)
    - Total lack of oversight from upper management. Hearing from your District Manager is few and far between, and actually seeing them is more rare. However, when they do visit the store, mostly everything is wrong and must be done a different way
    - High turnover rate (most likely due to low compensation)

    Advice to ManagementAdvice

    - Add hours to payroll for training new employees. This is the front line of your business and training on the go isn't very efficient
    - Get rid of "The Promise". Secret shops are of the norm, but forcing your sales staff to execute the exact same routine with every customer is completely counter-intuitive to the genuine shopping experience you are trying to create
    - Way. Too. Much. Repetitive. Info. Posting the same information and redundant sales information and paperwork all over the store does little to drive sales, rather it seems to take a significant amount of time away from what could be a more efficient management procedure
    - Create a more cohesive multi-store strategy. Understandably, the company has different types of stores, but the visuals and standards of each type should be communicated as such. Instead, the companies "Internet" system Reformer will mostly show one conglomerate floorset document that simply don't match your store whatsoever. Improvisation would seem a reasonable solution to this issue, however it will more than likely not pan out well on a store visit

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Fast Paced, but not for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Skechers U.S.A.

    Pros

    As a manager, you get to be a business leader/owner. You are given the tools to analyze your business and empowered to make merchandising decisions that impact your sales. When partnered with the right DM, you can be trained and developed to take on greater challenges and accept new roles within the company. The company is growing rapidly, so new positions are opening up quickly.

    Cons

    Heavily operations driven company. Company culture may not be for everyone.

    Positive Outlook
    Disapproves of CEO
  11.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Las Vegas, NV
    Former Employee - Store Manager in Las Vegas, NV

    I worked at Skechers U.S.A. full-time (more than 5 years)

    Pros

    The pay is pretty good, wonderful training on how to run a buisness, great employee 50 % discount twice a month.

    Cons

    No work life balance, commission structure constantly changing. Other than that not to many cons.

    Advice to ManagementAdvice

    Keep up the good work

    Approves of CEO

Skechers U.S.A. Photos

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