Skechers U.S.A. Reviews

Updated September 17, 2014
Updated September 17, 2014
92 Reviews
2.8
92 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Skechers U.S.A. Chairman and CEO Robert Greenberg
Robert Greenberg
50 Ratings

Review Highlights

Pros
  • Great core values, with a great focus on customer experience (in 4 reviews)

  • work-life balance, learn great customer service skills, great training skills (in 3 reviews)


Cons
  • At Store Manager level, there's not much room for advancement within the company unless you are willing to relocate to California (in 4 reviews)

  • Keeping your store staffed with part time assistant managers is honestly the biggest joke of them all (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 3 people found this helpful  

    The worst company to work for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Skechers U.S.A. full-time

    Pros

    good discount on shoes

    Cons

    Retail division is poorly run and there is constant turn over because of the abuse. Miscommunication happens everyday because the retail president demands things to happen instantly but then constantly changes his mind and then blames it on you for not listening. Your quality of life will be destroyed because of all the stress and all the yelling that is directed at everyone - you will spend everyday trying to stay out of the line of fire but it is useless because you will get screamed at and told you are worthless. This place is run by fear and not by respect and they have no dedication to retain their good employees and they have lost a lot of quality people. Run as far as you can from this place and look elsewhere, it's not worth it!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    HORRIBLE SHOE COMPANY!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Assistant Manager  in  Myrtle Beach, SC
    Current Employee - First Assistant Manager in Myrtle Beach, SC

    I have been working at Skechers U.S.A. full-time for more than 3 years

    Pros

    50% discount on all shoes and 25% off accessories

    Cons

    low pay, no incentives, unrealistic contests, corporate office never knows what to do when you call with a question, out-dated POS systems, & its a "buddy" system from store manager, district, & regional.

    Advice to ManagementAdvice

    Take advice from Nike on EVERYTHING!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    dream job, and great location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design  in  Manhattan Beach, CA
    Current Employee - Design in Manhattan Beach, CA

    I have been working at Skechers U.S.A. full-time for more than 10 years

    Pros

    great company to work for with lots of room to move up

    Cons

    inconsistant pay across the same job title. Too much office politics

    Advice to ManagementAdvice

    if there was a way to reduce the office politics it would be great

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Branding also applies to your employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Boston, MA
    Former Employee - Assistant Manager in Boston, MA

    I worked at Skechers U.S.A. part-time for more than 5 years

    Pros

    Good discounts
    Good education on footwear
    Met the owners countless times, very nice
    Reimbursement if you're sent to other stores

    Cons

    Poor pay and poor compensation on sales
    Low resources for success vs. High expectations
    Accountability leans towards blame game
    No recognition for successes
    Employees are viewed as disposable
    Highly aggressive when it comes to new products or "initiatives" with no incentives
    Disorganized
    Computer systems are old and therefore slow(my store still ran on dial-up)
    Frugal
    No room for advancement, promotions were rarely given unless desperate. (They will literally sit on vacant positions just to save money)
    Does not promote from within
    Unfair treatment
    If management(whether PT or FT) you're going to lose all "aspects" of your life
    If you own a car, you're going to be sent all around the district

    Advice to ManagementAdvice

    Branding means as much to your employees as it does your customers. If you want your retail workers to put their best feet forward, you have to inspire through positivity not negativity. The company is young and it shows in its frugality, aggressiveness, and overall treatment(poor) of it's staff and as such, it creates a hostile environment.
    Find the balance between "positive" aggression towards goals while not destroying your image. Customers CAN see the poor treatment

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    management is focused on performance and does not care about its employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Second Assistant Manager  in  Bellevue, WA
    Current Employee - Second Assistant Manager in Bellevue, WA

    I have been working at Skechers U.S.A. part-time for more than a year

    Pros

    great discounts, great energy, and friendly customers

    Cons

    ridiculous expectations that no one in the districts meet

    Advice to ManagementAdvice

    work with each other. Listen and trust one another. Stop assuming because your on top that your all that.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    An easy job with a fun atmosphere, but countered by a lack of structure and organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager
    Former Employee - Second Assistant Manager

    I worked at Skechers U.S.A. part-time for more than a year

    Pros

    1) The job is ridiculously easy in the concept stores, though the outlet store type is a little more demanding.

    2) Very comfortable, laid back culture within the company.

    3) There is almost no oversight regarding discounts. I discounted everything when it came to grinding extra commission.

    4) In my experience, there are very good promotion opportunities available if you are the least bit competent. I'm confident that I could have been a store manager if I had ever expressed the desire. Though, networking is the name of the game. Too, If you have a business degree or are currently in school for business, you will notice how you are light-years beyond others.

    Cons

    1) The brand struggles with the 18-25 age group, making it a little less interesting for me since I fall into that group. It would be nice to work for a company with a product I'm passionate about, but I'll likely never buy Skechers products.

    2) The technology used by the company is outdated and needs to be replaced. Be prepared to write and use a calculator.

    3) This is not an innovative company whatsoever. It is a copycat brand and lags behind its competitors. Moreover, there is no long term vision nor a sense of identity.

    4) Inadequate loss prevention policies, procedures and practices. This is the downside of a passive environment.

    5) I dread the company's customer service policy known as "Commit to Convert." It is basically a routine they demand that provides augmented services to customers, such as measuring feet and assisting customers with trying on their shoes. I can't blame them for incorporating a pretty streamline retail strategy, but I didn't participate and I was successful.

    Advice to ManagementAdvice

    Just give customers what they want 100% of the time. It will make your job easier and will only benefit you in the long run.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Very Accommodating

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Gurnee, IL
    Former Employee - Cashier in Gurnee, IL

    I worked at Skechers U.S.A. part-time for more than a year

    Pros

    Very flexible in weekly schedule

    Cons

    Very difficult to receive pay raise

    Advice to ManagementAdvice

    listen to your staff

    Recommends
    Positive Outlook
  9.  

    Good could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Hagerstown, MD
    Former Employee - Assistant Manager in Hagerstown, MD

    I worked at Skechers U.S.A. part-time for more than 3 years

    Pros

    Job is not extremely difficult and hours are not bad. Given 4 raises in 3 years and was promoted twice.

    Cons

    pay could be better and no commission in outlets store. Doesn't reward you for working hard. poor communication from the top

    Advice to ManagementAdvice

    Reward your employees and management more when they are doing well

    No opinion of CEO
  10.  

    Great place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Fullerton, CA
    Current Employee - Manager in Fullerton, CA

    I have been working at Skechers U.S.A. full-time for less than a year

    Pros

    What can i say this was a great place to work

    Cons

    no negative things i can share.. sorry

    Advice to ManagementAdvice

    watch your payroll

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Good place to work as Management crew

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Skechers U.S.A. full-time for more than 3 years

    Pros

    Fast growing company in Texas region. Empowerment to Management.

    Cons

    Somewhat political for moving up opportunities. If you are not "Skechers image" you will not move up in the chain.

    Advice to ManagementAdvice

    Promote from within should be a stronger based decision.

    Recommends
    Neutral Outlook
    No opinion of CEO

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