SkillSoft

www.skillsoft.com
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Employee Reviews

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  1. 1 person found this helpful  

    Potential to be a stage 5 learning organization...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SkillSoft part-time (more than 5 years)

    Pros

    Fabulous co-workers, always willing to pitch-in and help. The addition of Salesforce was extremely helpful for collaboration efforts between divisions.

    Cons

    Leadership team seemed to have cashed out and checked out. Middle & Upper management unwilling or unable to provide career guidance and mentorship to junior associates.

    Advice to ManagementAdvice

    Provide leadership training for middle and senior managers... career path and upward mobility should be studied.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Intimate, Friendly, Solutions-Oriented

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Program Manager in San Francisco, CA
    Current Employee - Senior Program Manager in San Francisco, CA

    I have been working at SkillSoft full-time (more than a year)

    Pros

    Smallish company that really cares about the Client, Great vision for the future of learning, Active C-Suite that are experts in the field.

    Cons

    Slightly fractured regarding focus. Some "fringe" business areas occasionally falter.

    Advice to ManagementAdvice

    Focus on the core business, no one can touch Skillsoft for the shear content that is offered - maintain that edge.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Meaningful work that is making an impact on thousands of companies and millions of learners

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Account Executive
    Current Employee - Regional Account Executive

    I have been working at SkillSoft full-time (more than a year)

    Pros

    Skillsoft is a leader in the learning industry; they are committed (and demonstrate) extensive support to both their customers and their employees in delivering excellent service and resources. The sales role provides a lot of autonomy and trust in executing on assigned responsibilities. Great investment has been made in developing the sales staff and expanding their consultative skills.

    Cons

    Skillsoft isn't a good fit for people who need to be micro-managed.

    Advice to ManagementAdvice

    Keep up the good work in extending trust and helping remove obstacles so employees can continue to thrive.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    OK company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SkillSoft

    Pros

    work life balance, decent pay

    Cons

    Disconnected field and senior management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Re-distribution of work flow. More than enough to keep me busy, yet other employees spend countless hours on internet

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Tax Manager in Nashua, NH
    Former Employee - Corporate Tax Manager in Nashua, NH

    I worked at SkillSoft full-time (more than 5 years)

    Pros

    Culture/people you work with are willing to help when called upon

    Cons

    Direction from management/Direct reports, work/life balance

    Advice to ManagementAdvice

    Better direction from upper/ middle management

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good place to work and good internal support for sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Account Executive
    Current Employee - Regional Account Executive

    I have been working at SkillSoft full-time (less than a year)

    Pros

    Company provides continuos employee learning opportunities

    Cons

    Nothing to report at this time

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    OK company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SkillSoft full-time (more than 5 years)

    Pros

    work life balance is good
    pay is competative

    Cons

    no growth opportunities
    push to get things done where quality suffers
    mid management is lacking

    Advice to ManagementAdvice

    better planning
    provide a career path for employees
    Provide management training to mid level managers.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Scottsdale, AZ
    Former Employee - Sales Consultant in Scottsdale, AZ

    I worked at SkillSoft full-time (more than 8 years)

    Pros

    Excellent place to work - company respects it's employees and pays well.

    Cons

    Work/Life balance can be tricky depending on the role

    Advice to ManagementAdvice

    Continue to move forward and keep the best in class attitude.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Scottsdale call center is not a good place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager in Scottsdale, AZ
    Former Employee - Account Manager in Scottsdale, AZ

    I worked at SkillSoft full-time (more than 3 years)

    Pros

    Excellent health benefits, corporate training can be a rewarding industry

    Cons

    Account management position is not a true account management position. You will not be provided with the support needed to provide a good customer experience. If you are talented enough to overcome the lack of support to renew and grow your accounts you will not be valued. There are many dysfunctional policies and procedures in place overall contributing to an unpleasant and demoralized work environment. It is a call center, so as expected, little to no opportunity exists for career growth. The training for employees exists as it does for the customers, there is a wealth of great training available but you have to find it, overcome technical obstacles and take time out of a demanding schedule to take advantage of it. Management does not understand your job and does not know how to train employees but will direct them to the training library or webex trainings. There is a leadership culture to lead by dominance and fear, even targeting those meeting and exceeding individual quota, as the center itself is not hitting goals. You will not be valued for knowledge of the training solutions you sell.

    Advice to ManagementAdvice

    Advice to upper management is to apply basic leadership and management logic. Coach don't threaten. Curb your conduct to act professionally. Top performers (or any employee) should not be bullied or they will move on to a healthy environment.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  11. 1 person found this helpful  

    A company going no where

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SkillSoft

    Pros

    If you want to be lost in a place where no one cares this is for you.

    Cons

    Only growth strategy is acquisition.

    Advice to ManagementAdvice

    Be careful of nepotism

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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