Sky

  jobs.sky.com
  jobs.sky.com

Sky Reviews

Updated November 26, 2014
Updated November 26, 2014
214 Reviews
3.3
214 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sky CEO and Director Jeremy Darroch
Jeremy Darroch
146 Ratings

Review Highlights

Pros
  • A very professional company which pays well and offers great benefits for all staff (in 18 reviews)

  • Decent corporate environment, free Sky, good work/life balance, can progress depending on department (in 9 reviews)


Cons
  • shift work - work-life balance non existent but they are working on it (in 11 reviews)

  • The senior management don't really know what life is like in front of customers or at the coal face (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    very good company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sky

    Pros

    best benefit and friendly environment
    people here are all very nice
    good place to improve yourself

    Cons

    Failure of another team is seen as a success of the other

  2.  

    Innovative, fast paced and complex.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Consultant
    Current Employee - Human Resources Consultant

    I have been working at Sky full-time

    Pros

    Good benefits, good people, good career progression if you drive it

    Cons

    Too hierarchical and too political

    Advice to ManagementAdvice

    Be more transparent and flexible

    Recommends
  3.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Marketing Executive
    Current Employee - Sales and Marketing Executive

    I have been working at Sky part-time (more than an year)

    Pros

    Good and inspiring colleagues to work with, nice pay for the hard work.
    Everyone helps to improve and achieve our goals.

    Cons

    Poor time to balance work and life

    Recommends
    Positive Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    An excellent company to work for with tremendous support and assistance in development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Advisor in Belfast, Northern Ireland (UK)
    Former Employee - Sales Advisor in Belfast, Northern Ireland (UK)

    I worked at Sky full-time (more than an year)

    Pros

    A very professional company which pays well and offers great benefits for all staff.

    Cons

    Like all big companies when the management makes a decision that effects staff and customers there is little opportunity to change their minds when it is a bad decision. The senior management don't really know what life is like in front of customers or at the coal face.

    Advice to ManagementAdvice

    Listen to staff in ALL areas of the business and consult them prior to making decisions that directly effect the way their job is done on a day to day basis. Start rewarding customer loyalty - too much emphasis is placed on offering deals to NEW customers...... which is not smart when your losing good paying and loyal customers at the other end.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Believe in better is not something they apply to their staff

    • Culture & Values
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sky

    Pros

    Good pension and benefits and company van

    Cons

    They fail to take into account that people are capable of learning from their mistakes. Whilst on probation I breached health and safety on one occasion and I admit that I put my self at risk but no one else. My contract has been terminated and they did not take into account my 100% customer feedback. I can quite confidently say that I have learnt from my mistake and would never do this again but this means little to the managers. I guess probation has little to do with continuing professional development.

    Advice to ManagementAdvice

    We have evolved because we have been able to learn from our errors! Treat your staff like people not robots and they will feel valued and this will reflect on their customer relations.

  7.  

    Not fabulous, but improving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Dublin, Dublin (Ireland)
    Current Employee - Anonymous Employee in Dublin, Dublin (Ireland)

    I have been working at Sky full-time (more than an year)

    Pros

    Good Benefits Package, Can earn more through incentives and Overtime. Internal Awards Programme, Good training. Close for Christmas Day, Boxing Day and New Years Day unlike a lot of call centres. Twice yearly internal survey on employee satisfaction has resulted in some improvements.

    Cons

    An awful lot of petty rules. shifts aren't great but have been told this will improve soon. Quite a strict sickness policy so there is always some bug or another going around the office. Hardly any room for progression so if you want to build a career this may not be a good place to do it. Salaries are not that competitive

    Advice to ManagementAdvice

    Salary bench-marking would be good. Create more opportunities for progression, improve sickness policy i.e: Is someone contagious?

    Recommends
    Positive Outlook
    Disapproves of CEO
  8. 4 people found this helpful  

    No career movement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EDW Senior Developer
    Former Employee - EDW Senior Developer

    I worked at Sky full-time (more than 8 years)

    Pros

    Free Sky TV. Good facilities in the London campus.

    Cons

    No career progression. Too much middle management taking bad decisions and not taking into account of the views of the employees. There was no evidence of leadership across the platforms and this led to a mass walkout from senior and experienced team members.

    There was always generally just talk about how you could do well in the company, filling out people surveys, reviews that did not lead to much. Even if you fulfilled your goals and got good recognition from your colleagues, this was generally ignored by management making you demotivated and not challenged.

    Too much debate within projects and office politics. More emphasis on what the company wanted to be (i.e, a multi billion pound organization with decades of experience). It was evident that the company wanted to keep the existing subscriber base by trying to fend off competition from the premier league rights. This led to projects being shelved and promotions and pay rises being fended off year after year.

    Advice to ManagementAdvice

    Concentrate on keeping your skilled employees. At the rate of staff leaving, the company will be left with young and no experienced staff. Something your do not want when fending off the likes of BT and future competition.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor in Dublin, Dublin (Ireland)
    Current Employee - Sales Advisor in Dublin, Dublin (Ireland)

    I have been working at Sky full-time (more than an year)

    Pros

    relaxed and fun atmosphere
    free sky tv

    Cons

    shift work - work-life balance non existent but they are working on it

    Advice to ManagementAdvice

    reduce differences betwen Ireland and UK in training and opportunities

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    all that glitters is not gold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Advisor in Sheffield, England (UK)
    Current Employee - Sales Advisor in Sheffield, England (UK)

    I have been working at Sky full-time (less than an year)

    Pros

    non i can think of other than the fact that everyone knows the brand on a global scale

    Cons

    the company is managed by selfish opportunists who are in it for themselves.
    Outsourcing from India means that they can treat you like a number and have a replacement in days if you quit.
    No work life balance.
    Bad pay.
    Not customer centric

    Advice to ManagementAdvice

    Sack the whole HR department

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Fast paced and energetic place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in London, England (UK)
    Current Employee - Marketing Manager in London, England (UK)

    I have been working at Sky full-time (more than 3 years)

    Pros

    Different challenges each day, good collaborative approach for colleagues.

    Cons

    Sometimes things change too quickly and not everyone knows about priory changes, company comms could be better.

    Advice to ManagementAdvice

    Trust in staff a bit more

    Recommends
    Positive Outlook
    Approves of CEO

Work at Sky? Share Your Experiences

Sky

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.