Sleep Country Canada

  www.sleepcountry.ca
  www.sleepcountry.ca

Sleep Country Canada Reviews

Updated August 21, 2014
Updated August 21, 2014
19 Reviews
2.8
19 Reviews
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Recommend to a friend
Approve of CEO
Sleep Country Canada Co-Founder & President Christine Magee
Christine Magee
9 Ratings

Employee Reviews

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  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Toronto, ON (Canada)
    Former Employee - Sales Associate in Toronto, ON (Canada)

    I worked at Sleep Country Canada full-time (more than 3 years)

    Pros

    You're left to your own devices provided your sales are decent and you're not making any waves. When you do have questions or issues, you could pick up the phone and call just about any store anywhere, and the associate on the other end would be happy to help you to the best of their ability. Most people within the company are easy to get along with and the company tries to promote a fair and positive culture. Though you're only given in vacation time what you're legally allotted by the government based on how long you've been with the company, if you plan far enough in advance and your sales are good, you could take about as much vacation as you can handle financially, and management is perfectly fine with it.

    Cons

    There are a lot of complainers which can become difficult to listen to, however, given that the salespeople work on commission, there are a lot of stores that are rather close together and customers have figured out that they can go to 5 stores in one day and get 5 different prices on the same product. This is usually easy to identify when it's happening, however this can end up being very time consuming and affect your daily sales. The hours as a retail salesperson also aren't great; you're obligated to work EVERY Saturday and Sunday and most shifts during weekdays are 10am-9pm. The longer shifts actually aren't that bad as much of your time is spent waiting for the door to open, however, there are many stores that shouldn't require all staff on weekends as they actually get more door pulls during the week.

    Advice to ManagementAdvice

    Consider outside hires for some of your more senior roles. The company has something of a "grandfathered" approach to succession planning and although many people in senior management are great, there are quite a few who were promoted due to stellar sales, but are extremely poor people managers.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great marketing to fool the public

    Current Employee - Sales Associate in Calgary, AB (Canada)
    Current Employee - Sales Associate in Calgary, AB (Canada)

    I have been working at Sleep Country Canada full-time (more than 8 years)

    Pros

    The company has a very good public image and perception that it is a great company. They have the media & customer's fooled

    Cons

    Internally to work at this company is horrible. The senior management give false promises and great lip service. The senior sales management team is so corrupt with nepotism, bullying tactics and intimidation. Those are the good things, the worst part is the sexual harassment and repulsive come ons that you have to deal with from managers. You cannot go to HR about it with any complaints as it just gets brushed under the rug. There has been so many female sales associate quit in Western Canada because of this issue. Nepotism is so wide spread in the company that family members protect the wrong doings of others. That is a brother-in-law of a senior manager in Toronto can act like god, go against labor relations standards and no recuprussions occur.

    Advice to ManagementAdvice

    Senior managers only care about their fat bonus, start to go back to the corporate values when the company was being built

  3.  

    Not bad at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sleep Expert in Vernon, BC (Canada)
    Former Employee - Sleep Expert in Vernon, BC (Canada)

    I worked at Sleep Country Canada full-time (less than an year)

    Pros

    The compensation and benefit package was pretty good. I was making quite a bit of money, even within the first three months of employment. They do offer a subsidy during those first three months.

    Cons

    If they don't like the way you sell, you are gone

    Positive Outlook
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  5.  

    Great Work Place!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleep Country Canada full-time (less than an year)

    Pros

    Value employees through tuition and fitness reimbursement programs!
    Clear and transparent with their expectations
    Lots of employee programs and perks!
    Friendly work environment

    Cons

    Career advancement, depending on the position can be difficult. However, lots of tools to asisst in career developmement are available!

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Excellent company to work for!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)

    I have been working at Sleep Country Canada full-time (more than 5 years)

    Pros

    Sleep Country Canada is a very successful company that continues to grow. Excellent career opportunities, great company benefits (paid by the company). The leadership is strong and consistent. Lots of fun events and contests. Great bonus program that acutally pays out!

    Cons

    Retail can be tough at times, no e-commerce website yet.

    Advice to ManagementAdvice

    Keep pushing on expansion, it's great to work for a company that is growning!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I am satisfied with the return of what I put into this Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Oshawa, ON (Canada)
    Current Employee - Sales Associate in Oshawa, ON (Canada)

    I have been working at Sleep Country Canada full-time (more than 8 years)

    Pros

    Depending on walk-in traffic, there is money to be earned at Sleep Country

    Cons

    Being in Sales, it is always about "not enough" people coming into the store

    Advice to ManagementAdvice

    Promotion to Management should not be solely based on the numbers, but also on Management abilities. At that level "learning on the job" must not be considered.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Easy co. to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleep Country Canada full-time (more than 10 years)

    Pros

    Reasonable in granting employee personal requirements

    Cons

    Lost contact with their employees.1/3 of the employees hired in the last ten years would not recognize a HO member if they passed them on the street. H.O. has become a place to nest, were reports are created to protect the one above and take the place of work. "Incest" has become the norm when it comes to hiring. The company is doing what it did 20 yrs ago. It's not evolving to meet the demands of to-days shopper or market place. The retail sea of sameness.

    Advice to ManagementAdvice

    Bring someone to the table that has not been educated by the last 20 yrs. with the company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    If you want to be bullied & intimidated, apply here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Salesman in Vancouver, BC (Canada)
    Current Employee - Salesman in Vancouver, BC (Canada)

    I have been working at Sleep Country Canada full-time (more than 8 years)

    Pros

    Good working relationships with co-workers, not higher managers. Schedule flexability by switching shifts

    Cons

    Work longer hours and earn less year after year. The sales mgmt team intimidates & threatens you. the neputism of hiring managers (you have to be someone's brother-in-law) & fear tactics used by mgment are appauling. contests are rigged and does not motivate sales

    Advice to ManagementAdvice

    do not give us any more empty promises, show that you actually care about your employees

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Boring, pathetic and waste of time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Regina, SK (Canada)
    Current Employee - Sales Associate in Regina, SK (Canada)

    I have been working at Sleep Country Canada full-time (less than an year)

    Pros

    Friendly sales people, good design of mattress.

    Cons

    Less commission, company with shitty ads and flyer. Forced to drop the price of mattress for customer and kills our commission. Lack of marketing, slow order placing system with lots of glitches,long hours, do all the work including cleaning washroom & stores and setting up mattress.

    Advice to ManagementAdvice

    Improve your commission structure, we are forced to drop prices of mattress killing our commission, long hours is disgusting, make a good flyer, improve your marketing. Stop fooling customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Slaves get treated better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Vancouver, BC (Canada)
    Former Employee - Sales Associate in Vancouver, BC (Canada)

    I worked at Sleep Country Canada full-time (more than 3 years)

    Pros

    The People with the exception of head office. So many talented people wasting their time, But many have now left.

    Cons

    Very long hours that violate labour codes. Intimidation tactics used to make sales staff work long hours and not have any days off.Staff that refuse to lie to consumers are punished by being sent to remote locations that do not have many customers.Since sales staff work on strictly commission no customers coming in the doors means no money for the salesman.To add insult to injury you are forced to sell the consumers pillows that have a markup that should be a criminal offence.

    Advice to ManagementAdvice

    Get rid of the current management they are not qualified for the job.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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