Sleep Number by Select Comfort

  www.sleepnumber.com
  www.sleepnumber.com

Sleep Number by Select Comfort Reviews

Updated October 16, 2014
Updated October 16, 2014
157 Reviews
2.9
157 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sleep Number by Select Comfort President & CEO Shelly Ibach
Shelly Ibach
71 Ratings

Review Highlights

Pros
  • Great product with great concept and innovative product (in 20 reviews)

  • My roommate calls Sleep Number the "apple" of the bed industry (in 15 reviews)


Cons
  • Horrible upper management starting with District Managers (in 16 reviews)

  • Most District Managers are out of touch and can destroy you and your store if they want (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Place for A Career!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Baltimore, MD
    Current Employee - Store Manager in Baltimore, MD

    I have been working at Sleep Number by Select Comfort full-time (more than an year)

    Pros

    If you are interested in improving the quality of life of the your customers as well as that of you and your family, then Sleep Number is a great place to grow your career.

    - Uncapped compensation including hourly, commission, and bonuses
    - Fantastic product that actually works
    - Ongoing commitment to new and exciting technology
    - Sales methodology that has been proven to be effective
    - Aggressive marketing
    - High value placed on ethical customer interactions
    - Fantastic balance of team/individual success focus
    - Flexible schedule
    - Vertically integrated company
    - Full health benefits
    - Opportunity for advancement in a growing company
    - Performance-driven rewards like s.w.a.g. and trips
    - Multi-Store Leadership that actually cares about its sales force

    Cons

    Retail hours can be tough.

    Recommends
    Positive Outlook
    Approves of CEO

    Sleep Number by Select Comfort Response

    Sep 26, 2014Human Capital

    Thank you for taking the time to share your opinion! Your passion is truly valued, and thank you for choosing Sleep Number!

  2. 1 person found this helpful  

    One of the best decisions for my future choosing this company for employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sleep Professional in Lawrenceville, NJ
    Current Employee - Sleep Professional in Lawrenceville, NJ

    I have been working at Sleep Number by Select Comfort full-time (less than an year)

    Pros

    It's odd to work for a company where you actually speak to your Regional Vice President and he's awesome. Same goes for the District Manager which normally one dreads to see. The commission system is structured to reward you more when you and your store succeed at goals. And the teamwork aspect of the selling process is emphasized greatly. Only have a few coworkers and one manager to answer to is almost like having another family you're a part of. The products and the benefits they offer for sleep are innovative and ahead of the competition. My roommate calls Sleep Number the "apple" of the bed industry.

    Cons

    The hours can be long. And sometimes the goals may seem a bit unattainable. The Ups system doesn't always work out in your favor. Stores that don't work as a team will likely have individuals who fail to make months. I have zero complaints about management in all aspects.

    Advice to ManagementAdvice

    Potentially fix the system so former employees who bought beds are considered inner circle. Not all are terminated and most may leave peacefully. It's tedious to ask district manager on a case by case basis when old employees come in looking to replace their old mattresses or purchase for loved ones.

    Otherwise keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO

    Sleep Number by Select Comfort Response

    Sep 26, 2014Human Capital

    Thank you for your positive comments and thank you for choosing Sleep Number!

  3.  

    Store Manager - Loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Amarillo, TX
    Former Employee - Store Manager in Amarillo, TX

    I worked at Sleep Number by Select Comfort full-time (more than 3 years)

    Pros

    Ownership in my store, very little 'micro management'.
    Truly helped many people over the years, great feeling.

    Cons

    Worked a lot of weeks without a day off during busy seasons.
    Marketing that works in large cities, does not work in rural environments.

    Advice to ManagementAdvice

    Let stores use some of the advertising budget on local things that work in that area. IE, newspaper inserts in a Thursday paper that gets little circulation may be better spent on a local radio station that reaches more shoppers.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Excellent organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    I have been working at Sleep Number by Select Comfort full-time (more than 8 years)

    Pros

    Exceptional pay, solid training, growth opportunity, extremely good product that actually delivers, sales orientation that is 100% customer oriented

    Cons

    Not too many cons! Solid company

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great culture and great people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Plymouth, MN
    Current Employee - Anonymous Employee in Plymouth, MN

    I have been working at Sleep Number by Select Comfort full-time (more than 5 years)

    Pros

    The people are real and really care about Improving lives!

    Cons

    It's hard to break in to other departments unless you know someone.

    Advice to ManagementAdvice

    Care about your front line representatives!

    Recommends
    Positive Outlook
    Disapproves of CEO
  7.  

    serious about sleep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sleep Associate in Shreveport, LA
    Current Employee - Sleep Associate in Shreveport, LA

    I have been working at Sleep Number by Select Comfort full-time (more than 3 years)

    Pros

    Excellent training, supportive team members, customer focused, products are easy to be proud of and sell themselves.

    Cons

    Family benefits are expensive - can't afford them. Corporate office seems out of touch with rest of company
    too much subjective power given to managers without monitoring them

    Advice to ManagementAdvice

    remember who the first customer is: your sales force

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Sleep Number by Select Comfort full-time (less than an year)

    Pros

    I love my job as a store manager. The job pays well and the hours are reasonable for retail. The product is great and the sales process very effective.

    Cons

    Only thing is work/life balance. Need to rotate some weekends off once in awhile.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Coordinator
    Former Employee - Project Coordinator

    I worked at Sleep Number by Select Comfort as a contractor (less than an year)

    Pros

    I really enjoyed the people I worked with and the projects I worked on.

    Cons

    I didn't see anything negative while I worked there; I don't have any cons to give.

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    Great place to build a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Irmo, SC
    Former Employee - Anonymous Employee in Irmo, SC

    I worked at Sleep Number by Select Comfort full-time (more than 10 years)

    Pros

    First of all, the product is great. I have and always will be a fan of the Sleep Number bed. The company itself has a great management team who encourages employees to do their best and promote them based off of their strengths. I personally wouldn't be where I'm at if it wasn't for my 10+ years with this organization. They are well structured throughout, offer great benefits, and offer very competitive pay as well.

    Cons

    There's not many to list. It can be difficult to move up within the manufacturing facilities due to the overall lack of staff positions, which is to be expected with any company.

    Advice to ManagementAdvice

    Keep doing what you're doing!

    Recommends
    Positive Outlook
    Approves of CEO

    Sleep Number by Select Comfort Response

    Mar 14, 2014Human Capital

    Thank you for your review. It is great to read your positive feelings towards Sleep Number, and thank you for spending 10 years with us!

  11. 2 people found this helpful  

    Great working environment--I wish I'd found Sleep Number years ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources in Plymouth, MN
    Current Employee - Human Resources in Plymouth, MN

    I have been working at Sleep Number by Select Comfort full-time (more than an year)

    Pros

    I've been working for Sleep Number for just over a year. It has been a wonderful place to work and I only wish I'd found it much sooner than I did. The hiring process can be a bit demanding and they are very selective, but if you can get in the door, do it! Compensation and benefits are great. Work is rewarding and valued. I love coming into work!

    • Environment is clean, modern, and well-kept
    • Colleagues are a joy to work with
    • Innovative culture makes it easy to stay excited about working here
    • I'm valued for my individual strengths
    • Great work-life balance
    • Supportive culture

    Cons

    • Some of upper management sometimes feels a little out of touch with the "worker bees" -- it might do them good to build rapport beyond their direct reports

    Recommends
    Positive Outlook
    Approves of CEO

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