Sleep Number by Select Comfort

  www.sleepnumber.com
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Sleep Number by Select Comfort Reviews

Updated August 23, 2014
Updated August 23, 2014
143 Reviews

2.9
143 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sleep Number by Select Comfort President & CEO Shelly Ibach
Shelly Ibach
61 Ratings

Review Highlights

Pros
  • Great product with great concept and innovative product (in 16 reviews)

  • Flexibility in work/life balance depending on what area of the company you are in (in 7 reviews)


Cons
  • Horrible upper management starting with District Managers (in 14 reviews)

  • Upper management not in touch with sales people (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Older employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sleep Number by Select Comfort full-time

    Pros

    The company pay is very good.

    Cons

    The company will find a reason to terminate you once you reach a certain age.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Sleep Number by Select Comfort Response

    Oct 31, 2013Human Capital

    Thank you for sharing your opinion on glassdoor. I’m sorry to see your perception about our termination practices. Sleep Number strictly prohibits any form of unlawful discrimination, including ... More

  2. 1 person found this helpful  

    Great people, good company culture, flawed product and lack of growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER  in  Plymouth, MN
    Current Employee - AREA SALES MANAGER in Plymouth, MN

    I have been working at Sleep Number by Select Comfort full-time for more than a year

    Pros

    Smart friendly culture. Great people who really care about each other. Well thought out and executed training program. Good benefits and 401k.

    Cons

    The new CEO is leading the company in a bad direction. Lack of focus on the customer is starting to show in the sales and word of mouth.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    A great place to make a difference!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleep Number by Select Comfort

    Pros

    The environment is welcome to new ideas, expects your opinion and suggestions on how to improve our processes, and demands us to give our best for our customers.

    Cons

    I wish I would have joined the company earlier!

    Advice to ManagementAdvice

    Keep informing us of what is coming and challenging us to be our best.

    Recommends
    Positive Outlook
    Approves of CEO

    Sleep Number by Select Comfort Response

    Oct 1, 2013Human Capital

    Thank you for taking time to share your positive experience. Your feedback is certainly appreciated!

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    STAY AWAY!!!!! Poor upper management and constant sales theft from other employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Sleep Number by Select Comfort full-time for less than a year

    Pros

    There weren't any major pros to the position.

    Cons

    Company pins employees against each other to get sales by any means possible causing constant tension amung stores and sales people. There is no work life balance, you work 50-60 hours a week to be successful and some district managers will question you taking your day off. Belittling by your direct report boss who has no knowledge of the job in general. There is never any positive encouragement but constant attempts to break you down. Store manager is just a title, you can't hire, fire, suggest changes, or have any input into what your store does. One size fits all budgeting for every market.

    Advice to ManagementAdvice

    Look deeper into who you hire as leadership. Yelling at employees and telling them they are dumb when clearly they are much more intelligent than the person yelling is no recipe for success. People are more successful when they are appreciated for beating sales from prior years and listen to store managers as they know the business climate in their market best.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Sleep Number by Select Comfort Response

    Nov 5, 2013Human Capital

    Thank you for sharing your experience. I'm sorry to see that you did not feel there were any pros to working for Sleep Number, and would like to understand more about your comments. Please reach ... More

  6.  

    wonderful. I learned alot about sales and customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sleep Expert  in  Mesa, AZ
    Former Employee - Sleep Expert in Mesa, AZ

    I worked at Sleep Number by Select Comfort full-time for more than 5 years

    Pros

    I enjoyed working with my team. I learned about ordering, running reports and sales processes.

    Cons

    If you can't say something good, do not say anything at all

    Recommends
    Positive Outlook
    Approves of CEO

    Sleep Number by Select Comfort Response

    Oct 1, 2013Human Capital

    Thank you for your kind words regarding your experience as an employee. I'm glad to see that you enjoyed working with your team and that you learned some key skills while employed with us.

  7.  

    Mission driven company with exciting future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Plymouth, MN
    Current Employee - Anonymous Employee in Plymouth, MN

    I have been working at Sleep Number by Select Comfort full-time for more than 10 years

    Pros

    The company is still at that size where there is an opportunity for everyone to make an impact. It's a company you feel good working for knowing how the products help to improve customer's lives everyday. Solid leadership. Culture with strong values. Working with a group of employees continuously focused on improvement and customer satisfaction.

    Cons

    While there is some strong bonus potential, base salary is not as competitive.

    Recommends
    Approves of CEO
  8.  

    Exciting opportunities with a growing company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Digital Marketing  in  Plymouth, MN
    Current Employee - Digital Marketing in Plymouth, MN

    I have been working at Sleep Number by Select Comfort full-time for more than a year

    Pros

    Great people. Smart leaders. Awesome products that really live up to their benefits. Growing company with many opportunities to make a difference in your career and in the development of the company.

    Cons

    Very process-oriented corporate culture; too much at times. Should try to operate more like a start-up, and give more autonomy to employees.

    Advice to ManagementAdvice

    Be more nimble; don't be afraid of mistakes; let your employees have more freedoms to take things and run with them; don't stress so much over everything aligning to a strategy. Sometimes, you have to do things because it's right, no necessarily because there's a strategy attached to it.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    great opportunities available at growth company that allows for work / life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleep Number by Select Comfort full-time

    Pros

    great opportunities for growth in matrixed organization growing at a rapid pace, management cares about employees and culture, good work / life balance, great products

    Cons

    i have no cons to share

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Good Money- Terrible Management and Horrible Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Professional  in  Dayton, OH
    Current Employee - Sales Professional in Dayton, OH

    I have been working at Sleep Number by Select Comfort full-time for more than a year

    Pros

    If you don't have an education or sales experience it is a great place to start- you have potential to make pretty good money- shooting for 35K this year. The sales process makes the job very easy- follow what they tell you to do and you will sell.

    Cons

    The company promises MOST employees that they will grow in the company and be promoted- that is a lie. I have watched managers and sales people leave the company because there is so little room for growth. I have been working for the company for 2 years and I have watched my manager bully every employee in the store I work in. From making people cry, not giving them time off that they need with their families, stealing sales from them, or sexually harassing them- my boss is TERRIBLE. No matter how much the store employees and myself call our district manager nothing has ever been done because our store sells and makes good numbers for the company. It is pathetic how much they will protect one manager, who brings nothing but drama to work, and allow really great sales people to quit or transfer to different stores in the market. This VERY corporate company does NOT care about their employees.

    Advice to ManagementAdvice

    District managers need to pay attention to what store managers are doing. I have been at the store I work in for 2 years and my DM has been there 3 times. He only oversees around 12 stores- what does he do with his time!? My manager probably works between 25-35 hours a week and I wouldn't dare tell HR or my DM because I don't want to deal with my boss from hell making my days even worse. Take care of the people who sell your product. It's common sense.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Sleep Number by Select Comfort Response

    Oct 1, 2013Human Capital

    Thank you for taking the time to share your feedback. I am glad to see that you find our sales process to be effective and easy to follow. Your comments regarding your manager are very concerning ... More

  11.  

    Sleep Number is one of the top 6 fastest growing retailers in the US.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Talent Acquisition Partner  in  Plymouth, MN
    Current Employee - Talent Acquisition Partner in Plymouth, MN

    I have been working at Sleep Number by Select Comfort full-time for more than a year

    Pros

    Sleep Number offers an exciting environment if you are looking for a progressive growing company and values their employees.
    We are innovative, offer products that improve the individual sleep experience, and contribute to individuals overall wellness.
    It is exciting to be part of a company that so far has made an impact on over 8 million lives.
    We are the 6th fastest growing retailer in the US. Sleep Number employees are passionate about the product and our work; you can feel partnership throughout the company as we work together towards a common goal. Everyday we challenge ourselves to excel, deliver an amazing product and a superior customer experience. Sleep Number offers flexibility in work schedules; generous discounts on products and a business casual environment all at our beautiful new facility complete with an onsite cafe and gym. Sleep number employees are rewarded because they are recognized for their accomplishments and challenged as professionals.

    Cons

    I cannot think of one.

    Advice to ManagementAdvice

    Sleep Number has a strong leadership team that is highly visable and approachable.

    Recommends
    Positive Outlook
    Approves of CEO

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