Sleepy's Reviews

Former Employee – worked at Sleepy's full-time for more than a year

Pros – Great company culture and family atmosphere.
Great corporate facility, including an on-site gym.
Great corporate top management.

Cons – Salaries for sales and corporate employees could be more competitive.
Sales management needs more professional training.

Advice to Senior Management – Pick your niche and go with it. Sleepy's spends way too much time trying to figuring out its identity and how it can overtake the entire industry. With mindset, they tend to lose their roots on what made the organization so successful in the first place. Instead of building stronger relationships within their current communities, it appears that they are only interested in becoming a "national" brand and expanding into newer markets.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at Sleepy's full-time for more than 7 years

Pros – Drive and support from management and corporate can be very self motivating.

Sleepys takes good care of their customers even though some might not admit it.

The training is very unique and special. I am definitely a better person professionally since I worked in sleepys.

Highest quality merchandise in the industry.

They used to send little gifts during special holidays. I don't know of any company that I previously worked for that did that.

Most Coworkers are very friendly and supportive. They will help you if you are not familiar with anything.

If you are a very good person professionally with people, products and prices, you can make an OK decent living regardless of the internal politics.

Cons – It does not matter how much you sell and perform, It is who you know. So if you want to get to the best stores you better paddy up to all the current Regional and district managers because once there is a shuffle or a new replacement comes in, you might be out of making an income.

Growth Opportunity is very stagnant and limited.Do not believe anything they tell you once you first come in because most of them are lies and even while you are there, the lies continue.

The Haggling is murderous. On your first year it seems very extraordinary but after like the 5th year, it was like digging my grave. If you do not give the best deal, your coworker down the street can possibly will do it just because sleepys cares only about their bottom line.

Too many stores too close to each other and the dead ones kicking a lot of dust. This created a lot of fierce competition between neighboring sales representatives.

Your pay is a like a roller coaster so do not expect a steady stream of income because of reduced commissions or poor store locations with basically very limited number of customers.

Advice to Senior Management – Stop the politics and favoritism. Give everyone a fair chance to prove themselves and earn a living. I have seen so many great workers leave over the past couple of years for this reason alone.

Go back to the way things where couple of years ago when growth was amazing because everyone really cared about each other and the company.

Expand to other states rather than saturate the market. Company could be bigger if resources from dead stores are used to invest in better locations giving professionals the opportunity to help sleepys make more revenue.

Yes, I would recommend this company to a friend

Former Employee – worked at Sleepy's full-time for less than a year

Pros – There exist better showrooms and then the showrooms they are hiring for. When pressed normally credible individuals will say that a similar opportunity exists in each showroom...and contradict themselves by saying that to get to a better showroom you must improve your daily delivered. You see. You can not say "better" and insist that they are equal. Credibility is not Sleepys strong suit. PROs would be that if you happen to avoid being assigned to showrooms that are not even goaled toproduce sales that would compensate you at a rate equal to or exceeding drawer...you MAY make some money.

Cons – The job itself can be lonely. The drawer accumulates whether you are launched in October or N November...but an ill-advised policy to adjust one and not the other...and never explain how they deemed such "fair"...leaves one with the impression that they either do not know or do not care about what they are doing. To make decent money you really need a District and Regional Manager who can be credible. Good Luck with that.

Advice to Senior Management – Management and sales skills are not the same. Develop your middle managers to promote a team atmosphere. Value people and let them know that you do. Pay some of your showrooms on a guaranteed basis but require that some training be done ...reports on vendors or business skills or product knowledge or ? ... but if a showroom is goaaled for less than $1250 on a day...you are not giving an credible chance to theMP to cover. My advice would be to try to become even a little credible.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Sleepy's full-time for less than a year

Pros – Health Insurance is good
Excellent training provided...not that it will matter

Cons – Sleepy's does not pay their people is the bottom line. Upper management is very skilled at taking money from the mouth of your children. They run it like a used car dealership...you make a TO call
to a DM or RM they lower the price super low and the Mattress Professional makes no commission.
They have a sliding pay scale so you could end up making nothing on a sale. You will be told the cover story "we took it off the street from the competition" great but your family gets nothing and you’re in the hole to the company. You worked for free on that sale. When you do make commission it’s the lowest in the industry. Also they can change commissions are often adjusted down.
Basically you will get $125 a day...a few select favorites work the busy stores and get paid. These people are promoted for their pandering to management skills not sales skill. So most likely you DM can't help you because they don't know how. Even if they did help you though the sliding pay scale would get your income anyway. It’s a no win situation. Sleepy's is a horrible place to work. This was my experience in Tidewater Va...it might be different in other areas.
Another thing Sleepy's management will give away the merchandise and the accuse the MP of doing so. If you are successful where you are STAY there. Do not believe the fake promises. Sleepy's has nothing to give you and if they did it would be creatively taken away.

Advice to Senior Management – PAY YOUR PEOPLE !!!
Look at your turn over rate...worst in the Industry.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Sleepy's full-time for more than a year

Pros – strong commission / bonus structure.

Cons – long hours ( as a full time mattress prof. you could be scheduled 60 hours in 1 week), not all locations see good traffic.

Advice to Senior Management – find a fair way to keep sales staff at current income levels and only have them work 40 hours a week. Give extra compensation to those stuck in slower locations so they don't starve.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at Sleepy's full-time for more than a year

Pros – low cost healthcare
you cab do as you want because upper management doesn't care

Cons – very micro managed
double standards by that I mean one salesperson was giving draw forgivness 2x and no one else was
promoting people to management that are imcompent
extremely long hrs no family life
they have a huge selection of beds to sell however corporate has changed the cliffs on the beds so if you can't stay within the tier you loose big $$$$
management talks about other mps behind their back
this is the most unorganized company I have every worked for. they want you to take every deal at all cost. However when you do the only person that wins is management . the mp will make nothing .
If your late opening the stores and several mps are management does nothing.
management will tell you anything to shut you up and keep you quiet .
promotions are giving to people who are YES SIR people
Giving sign on bonuses to people with little to no experience in the field because they are desperate for breathing bodies

Advice to Senior Management – how can you sleep at night when your staff is starving
help your employess have a better life to work balance

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at Sleepy's full-time for less than a year

Pros – - Discounts are reasonable.
- Good co-workers(depending on dept).

Cons – - Management do not help you succeed nor pay attention if any problems arises.
- Management avoid conflicts, which leads to poor leadership.
- Micro-Management from Management.
- Lack of communication from Management
- Learning a program is essential. Unfortunately, Management do not understand that concept.
- Dead end position and no room for growth.
- Too much politics.
- "Licensing Associate? What's that?" In other words, very useless title. Title does not help you in any way with a career in Finance or Accounting. In fact, the position doesn't even belong in that category.
- No work ethics.
- Management is dishonest.

Advice to Senior Management – If any higher management see this...Please release the current Management from the dept! Out of my entire working career, I've never seen poor management in my entire life. Hire new people who know how to lead a dept and train the workers with useful information for their career.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Sleepy's full-time for less than a year

Pros – None. Truly none. Particularly if you are a so called manager in the showrooms it is hard to describe the level of unprofessional, unethical, political, and unfair practices that this company operates under. They will work you to death, have little regard for you and your life and absolutely break every rule in the book of good sound reasoning and logic. Stay away....it's a big mistake.

Cons – A truly eye opening experience as to how not to operate a business and treat employees. Revolving door managers caused by upper management that is truly way out there in regard to anything that resembles reasonable, logical or current business thinking. If ever there was a company just crying out for the need to go public so that shareholders could call the shots this is it. Amazingly, they do fairly well in spite of themselves.

Advice to Senior Management – Particularly in the store organization and in the geographical section of the company that is expanding new top leadership is badly needed. The current leadership is disengaged, lacks courage, fundamental ethics, and or core beliefs, The Sleepys approach is to hire as many people that they can, work you to death, and see who sticks. Ultimately the only ones who do stick are a nucleus of yes men and old timers..and I do mean men...who are looking to do nothing but protect their own turf. As thoroughly a political environment as one can find...they will manufacture a reason to get rid of you if you rock the boat or challenge the status quo in the least bit.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at Sleepy's full-time for more than 3 years

Pros – freedom to chart your own financial course to a certain degree.

Cons – 1.) hours are too long...the commitment that you make to working for Sleepy's will leave with little to no time to do much else. (you have the potential to earn more money working a showroom alone versus working with another sales person)-- In that case 10am -9pm.

2.) haggling with customers over price.

3) Not all locations (showrooms) where you work are equal in terms of traffic or potential consumer. Some places stores are dead..dead..its slow death if you at one of these locations for days on end.

4.) You biggest competition are other sleepy's locations some of which are only a block or two away.
5.) Company takes cost consciousness to a new level.

Advice to Senior Management – Some of the management team are excellent...very knowledgeable regarding products, sales and going the extra mile to help the sales force. Some these people have sound organizational skills as well..Others aren't that solid and just micro manage and try to see who they can claw to get ahead..

Current Employee – been working at Sleepy's full-time

Pros – benifits are just ok.but could be better for less $$

Cons – extremely long hours. No work to family balance . Draw v commission if you don't make 125.00 in commission that day you owe the company $$$ . Once you do make enough $$$ they take it from you since your in negative draw . Management is all out for themselves . They woulod rather you sell a 1000.00 bed and make 10.00 then make a honest living. They want you to take every customer at any price so they get there volume bonus and not worry about the sales staff. Very micro managed. Way to many e-mails at times over 40 a day . Never and positive words always what your doing wrong. Very clickish if your not in the "in circle" be prepared to get crappy showrooms to work.They want you to get deposits to bank on time however you have to check your reports to make sure your pay is correct .They promise new hires better showrrom before they prove themselvs while seasoned employees get table scraps.

Advice to Senior Management – listen to the employees in the field. Stop micro managing. Help your employees instead of you own pockets.Stop living in a glass house and think everything is ok. There is a reason why there is such a huge turnover. Its not that the company is growing its because employees are tired of not making the $$ they were promised by the recruting department,.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company