Sleepy's Reviews

Updated September 22, 2014
Updated September 22, 2014
138 Reviews
2.4
138 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sleepy's CEO David Acker
David Acker
100 Ratings

Review Highlights

Pros
  • Great dedicated people and good training program (in 6 reviews)

  • they offer there employees great training (in 5 reviews)


Cons
  • long hours, biggest competition is sleepy's dot com, 1800mattress and matress (in 22 reviews)

  • Little to no customers in most stores equals low sales numbers (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The Professional Approach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sleepy's

    Pros

    Leadership is approachable and hands-on at all levels.
    Great training programs.
    Great ethical professional environment and colleagues.
    Aggressive advertising and marketing strategy.

    Cons

    Challenging work schedule some weeis.
    A little too quiet between events for a day occasionally.

  2.  

    good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleepy's

    Pros

    good company to work for

    Cons

    hours, pay could be better.

  3.  

    Sales Professional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Professional  in  Manchester, CT
    Current Employee - Sales Professional in Manchester, CT

    I have been working at Sleepy's full-time for more than 10 years

    Pros

    Great Job with great pay. There is plenty of support from fellow employees and management. The products are amazing and everyone needs one, it's an easy sell!

    Cons

    The hours are long which is expected with retail along with expecting to work every holiday "all hands on deck." Potential for growth are limited. In fact the life cycle for a district manager at Sleepy's has become shorter than most standard employees.

    Advice to ManagementAdvice

    You are bottom line based company driven on results. The message that your employees are hearing from the higher up's is not consistent with what is actually being delivered to the sales floor. Watch out for the bad reputation and keep attempting to clean up the social media.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    No Ethics? Perfect Job for You

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sleepy's for more than a year

    Pros

    Amazing training program that actually teaches a great deal of useful information about the biology of sleep and how to find the best mattress for your individual anatomy.

    Cons

    Managers will discount to level where sales people earn little to no commission. Often sale products are reduced to point where sales people earn little to no commission. Sales people who can maintain and sell at actual price get pressured into dropping to "nobody walks." 1000 people could go into 1000 different Sleepy's on the same day, buy the same mattress, and all pay a different price.
    Required to work ALL HOLIDAYS.

    Advice to ManagementAdvice

    Start building and selling value; invest in your best employees rather than micro-managing them. Hold price as long and as high as possible. Realize that Sleepy's basic selling model never really changes, so when changes do happen, trust your MP's to use them in the way that best fits their personalities and best increases their close ration rather than looking for cheerleaders to tout the "latest new idea or slogan."

    Doesn't Recommend
    Disapproves of CEO
  6. 1 person found this helpful  

    Reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mattress Professional
    Current Employee - Mattress Professional

    I have been working at Sleepy's full-time for more than 5 years

    Pros

    Great commission for great sales professionals. Strongest competitor in the business, price, delivery or customer service. Takes great care of customers making it easier for sales professionals to concentrate on selling.

    Cons

    Competes with their subsidiaries like, 1 800 mattresses, sleepys.com and mattress discounters which is also owned by sleepys.

    Advice to ManagementAdvice

    They should have a deferent product lineups for their subsidiaries instead of losing money by competing against themselves.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    MARKET TOO SATURATED

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Professional  in  Fredericksburg, VA
    Former Employee - Sales Professional in Fredericksburg, VA

    I worked at Sleepy's full-time for less than a year

    Pros

    Awesome sales training for new hires that is very engaging. Ability to continually gain thorough knowledge of products, features and benefits.

    Cons

    Many customers realize sales rotation and marketing ploy. Too many stores in local area puts competition in over-drive. Too few customers during lag in major sales events. Lack of work/life balance. Management unreluctant to consistently support sales staff.

    Advice to ManagementAdvice

    Need to cease parroting upper management and support realistic expectations of sales staff.

    Doesn't Recommend
  8. 1 person found this helpful  

    Everyone fears for their job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Peon  in  Hicksville, NY
    Current Employee - Corporate Peon in Hicksville, NY

    I have been working at Sleepy's full-time for more than 8 years

    Pros

    Decent hours, good employee discount, nice restaurant on the first floor.

    Cons

    Terrible business ethic, fires for no reason, fear to keep a job, they tolerate customer abuse, no stability, horrible turnover.

    Advice to ManagementAdvice

    Stop firing people. Over 50 people fired since January, only 2 were hired. You keep shoving overtime down our throats, but we are TIRED. 5 managers were fired this week alone. People are scared to work for you. Enough is enough.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    No life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mattress Professional  in  Baltimore, MD
    Former Employee - Mattress Professional in Baltimore, MD

    I worked at Sleepy's full-time for less than a year

    Pros

    The training is great. Management is great to work with.

    Cons

    Long hours. I wish the work days where shorter

    Advice to ManagementAdvice

    Solid communication is key.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great opportunity for those who put in the effort!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleepy's

    Pros

    Great commissions and pay structure! Training provided is excellent!

    Cons

    Long hours, week ends and holidays.

    Advice to ManagementAdvice

    Work life balance

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Hicksville, NY
    Current Employee - Customer Service Representative in Hicksville, NY

    I have been working at Sleepy's full-time for more than a year

    Pros

    People are down to earth, friendly and very professional. They are true to themselves in explaining the culture of the company and the opportunities available to all employees.

    Cons

    The working hours are long and employees are expected to arrive on time as well as earlier than your shift. Employees need to allow for time to sign on to your computer and be ready to take calls at the beginning of your shift.

    Advice to ManagementAdvice

    Continue to provide positive feedback to the employee and provide a professional and relaxed work environment.

    Recommends
    Neutral Outlook
    Approves of CEO

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