Sleepy's Reviews

Updated August 19, 2014
Updated August 19, 2014
134 Reviews

2.3
134 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sleepy's CEO David Acker
David Acker
99 Ratings

Review Highlights

Pros
  • They only care about themselves not helping you make money (in 5 reviews)

  • Great dedicated people and good training program (in 5 reviews)


Cons
  • long hours, biggest competition is sleepy's dot com, 1800mattress and matress (in 20 reviews)

  • the commitment that you make to working for Sleepy's will leave with little to no time to do much else (in 5 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Reviews

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mattress Professional
    Current Employee - Mattress Professional

    I have been working at Sleepy's full-time for more than 5 years

    Pros

    Great commission for great sales professionals. Strongest competitor in the business, price, delivery or customer service. Takes great care of customers making it easier for sales professionals to concentrate on selling.

    Cons

    Competes with their subsidiaries like, 1 800 mattresses, sleepys.com and mattress discounters which is also owned by sleepys.

    Advice to ManagementAdvice

    They should have a deferent product lineups for their subsidiaries instead of losing money by competing against themselves.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    MARKET TOO SATURATED

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Professional  in  Fredericksburg, VA
    Former Employee - Sales Professional in Fredericksburg, VA

    I worked at Sleepy's full-time for less than a year

    Pros

    Awesome sales training for new hires that is very engaging. Ability to continually gain thorough knowledge of products, features and benefits.

    Cons

    Many customers realize sales rotation and marketing ploy. Too many stores in local area puts competition in over-drive. Too few customers during lag in major sales events. Lack of work/life balance. Management unreluctant to consistently support sales staff.

    Advice to ManagementAdvice

    Need to cease parroting upper management and support realistic expectations of sales staff.

    Doesn't Recommend
  3. 1 person found this helpful  

    Everyone fears for their job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Peon  in  Hicksville, NY
    Current Employee - Corporate Peon in Hicksville, NY

    I have been working at Sleepy's full-time for more than 8 years

    Pros

    Decent hours, good employee discount, nice restaurant on the first floor.

    Cons

    Terrible business ethic, fires for no reason, fear to keep a job, they tolerate customer abuse, no stability, horrible turnover.

    Advice to ManagementAdvice

    Stop firing people. Over 50 people fired since January, only 2 were hired. You keep shoving overtime down our throats, but we are TIRED. 5 managers were fired this week alone. People are scared to work for you. Enough is enough.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    No life

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mattress Professional  in  Baltimore, MD
    Former Employee - Mattress Professional in Baltimore, MD

    I worked at Sleepy's full-time for less than a year

    Pros

    The training is great. Management is great to work with.

    Cons

    Long hours. I wish the work days where shorter

    Advice to ManagementAdvice

    Solid communication is key.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great opportunity for those who put in the effort!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sleepy's

    Pros

    Great commissions and pay structure! Training provided is excellent!

    Cons

    Long hours, week ends and holidays.

    Advice to ManagementAdvice

    Work life balance

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Hicksville, NY
    Current Employee - Customer Service Representative in Hicksville, NY

    I have been working at Sleepy's full-time for more than a year

    Pros

    People are down to earth, friendly and very professional. They are true to themselves in explaining the culture of the company and the opportunities available to all employees.

    Cons

    The working hours are long and employees are expected to arrive on time as well as earlier than your shift. Employees need to allow for time to sign on to your computer and be ready to take calls at the beginning of your shift.

    Advice to ManagementAdvice

    Continue to provide positive feedback to the employee and provide a professional and relaxed work environment.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Distribution Center Supervisor

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sleepy's full-time

    Pros

    Opportunity for advancement and clean environment that makes people feel good about their job.

    Cons

    Training was weak and micro managing by upper management

    Advice to ManagementAdvice

    Compensation is average and training needs to be more hands on.

  9.  

    Don't be fooled!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mattress Professional  in  Chicago, IL
    Former Employee - Mattress Professional in Chicago, IL

    I worked at Sleepy's full-time for less than a year

    Pros

    Paid training and nice Co-workers

    Cons

    Once you complete training be ready to endure the opposite of what you are taught. The DM's are under a lot of pressure to get bodies in stores and are willing to break their Values and Ethics if they had any when they were hired. You will be promised the world and then asked to Marry the store and forget your family or life. You will be asked to lie to customers and work excessive hours with little to no customers to even attempt to beat the draw they so graciously give you to bury yourself in a Hole. As soon as I was placed in a store 2 of the three existing employees walked and left me stranded. This company will not be loyal to you so do not waste your loyalty on them.

    Advice to ManagementAdvice

    Stop opening stores until you have a staff that you will treat well enough to retain. Remember your people while you are so ego driven to crush the competition. You are crushing your own people to feed your silly ego.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Worst experience of my life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative  in  Waltham, MA
    Former Employee - Sales Representative in Waltham, MA

    I worked at Sleepy's full-time for more than 3 years

    Pros

    I can not think of even one pro to working at Sleepy's.

    Cons

    The challenges are no time for a balanced life and the complete inability to be honest with customers
    due to Sleepy's mandated policy regarding the sales process. Other cons are commission only, micro management, floating from store to store and having to compete with mattress discounters and
    1-800 mattress also owned by Sleepy's. This is a dead end job and a complete waste of time.

    Advice to ManagementAdvice

    Find another job because you can't fool the word forever. Intelligent consumers who do their research wouldn't step foot in a Sleepy's. Soon the company won't exist

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    terrible management with poor communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA

    I worked at Sleepy's full-time for more than a year

    Pros

    lots of free time, ok benifits, a slim few managers are actually good people, great coworkers(sales team)

    Cons

    pretty much no room for advancement, lots of micromanagement, poor communication, rude and disrespectful managers, long hours, terrible morale, just overall if you work here its a dead end job unless you know someone.

    Advice to ManagementAdvice

    treat the people that work for you with respect and understanding. this company could be so much better if upper management didn't have their heads so far up their own butts and actually cared to understand the problems their coworkers face. it isnt always your underlings fault why something doesnt go according to "how its supposed to" when you work with people every customer is dynamic and unique. take some responsibility for once

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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