Smart & Final Reviews

Updated July 30, 2015
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3.5
Rating Trends
Recommend to a friend
Approve of CEO
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David G. Hirz
34 Ratings

Pros
  • That means there is a lot of room for growth (in 3 reviews)

Cons
  • Low pay at entry level for very hard work (in 4 reviews)

  • Hours are unsteady for part time (in 4 reviews)

More Pros and Cons

91 Employee Reviews

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  1. Full-Time Employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Smart & Final

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great family oriented environment and work-life balance

    Cons

    The salary is not competitive


  2. Growing Strong

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Corporate Investigator in Menifee, CA
    Current Employee - Corporate Investigator in Menifee, CA

    I have been working at Smart & Final (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Growing company and corporate staff that care about the associates.

    Cons

    None really, just the growing company blues on occasion


  3. Working here at Huntington Beach location

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Huntington Beach, CA
    Former Employee - Cashier in Huntington Beach, CA

    I worked at Smart & Final part-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible schedule Manager is nice and help you to schedule, close to school

    Cons

    Too much drama at working place, minimun wage, hard to get promote,


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  5. its ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at Smart & Final part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Meeting new friends Stay busy Some great customers Cleaning

    Cons

    No hours Bad management No union Unfair pay

    Advice to Management

    Close down


  6. Clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hemet, CA
    Current Employee - Anonymous Employee in Hemet, CA

    I have been working at Smart & Final part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Premium Sunday pay. Double pay on national holidays.

    Cons

    No overtime if working graveyard shift. Inconsistent scheduling. Too many new hires, which leads to less hours.

    Advice to Management

    Fix overtime rule for graveyard workers. There is no reason why employees who the unfavorable hours should be prevented from receiving overtime pay. Provide more labor funds.


  7. employee

    Former Employee - Cashier in Los Angeles, CA
    Former Employee - Cashier in Los Angeles, CA

    I worked at Smart & Final (Less than a year)

    Pros

    can't think of any, just the discount

    Cons

    i feel like they don't care about their employees

    Advice to Management

    don't let a pregnant individual climb the ladder


  8. great company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Chain Manager in Los Angeles, CA
    Current Employee - Supply Chain Manager in Los Angeles, CA

    I have been working at Smart & Final full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Takes interest and development in their leaders

    Cons

    work life balance suck, its all about who you know not what you know

    Advice to Management

    companies that make as much money as this company takes more interest in their leaders and start them off with a sign on bonus as well as 3 weeks vacation vs. the 2 we only offer our new members of managements


  9. Helpful (2)

    Smart & Final

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Produce Team Member in Van Nuys, CA
    Former Employee - Produce Team Member in Van Nuys, CA

    I worked at Smart & Final part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If they see you working hard and actually trying, they will give you more hours as opposed to someone who isn't really doing their job.

    Cons

    This job is only easy when you're a service clerk and they're paying you $9.00. After a month, they raise you to $9.10 an hour to be a service clerk/cashier/in charge of the freezer department and bakery department. That is completely not worth it. If you work an 8 hour shift and one of your supervisors isn't done with THIER job, they'll ask you if you can stay an hour more to help them with their job(doing pull downs or working a pallet), after the supervisors wasted 2 hours of their shift just talking to customers/other workers/or were on their phones with their friends. If you tell them you can't stay and help them with THEIR job, they put you aside and try to belittle you the next time you show up to work. After the raise you get after a month, you won't get another raise until you work 1,000 hours, no matter what department you're working in, no matter how hard you're working, no matter how good you're doing your job as opposed to your supervisors, and the raise will only be around 15 cents. From personal experience: If you're a hard worker and management sees it, this particular manager D.C., will not offer you a raise EVEN if you're supposed to get one according to their policy, IF YOU DO NOT ASK FOR ONE. If you ask for one he will deny it and tell you that policy says you cannot get a raise if you have not done your 1,000 hours and that theres absolutely nothing he can do about it. If you threaten the manager with a 2 week notice/leave however, and he knows you're an important asset to the store management, he will tell you he will talk to his own boss personally to see what he can do to get you a raise to possibly make you stay(AFTER RECENTLY TELLING YOU THERES NOTHING HE CAN DO ABOUT IT). He'll extend his boss' response time to make you stay even longer as you anticipate the possible raise you might get only to get disappointed with a 20-30 cent raise when you know you deserver more than triple that.

    Advice to Management

    Do not overwork your workers by making them do things only the supervisors are supposed to do because everyone below a supervisor(key holder) is only making between $9-$9.60 if they're lucky as opposed to supervisors making $20-$50. As a supervisor and key holder you're supposed to make an example of yourself and not spend hours talking on the phone when its a friend or to customers who walk in when the conversation is not related to the store in any kind of way. Also, a big problem this particular store has is gossip coming from night crew. The store almost feels like a middle school/high school with all of its gossips and coworker problems. Everyone there is 20 years old and above but still interact with one another as if they were 15.


  10. Cashier / dept. clerk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Walmart Cashier in Covina, CA
    Former Employee - Walmart Cashier in Covina, CA

    I worked at Smart & Final part-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Learned a lot at this store

    Cons

    Management was unprofessional. Hours were unreliable. Schedule was unpredictable.


  11. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Smart & Final part-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Everyone's very friendly and if you need anything the managers will always help.

    Cons

    There is no cons at this time

    Advice to Management

    None



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