SmartPractice Reviews

Updated July 27, 2015
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3.6
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Recommend to a friend
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Curt Hamann
4 Ratings

Employee Reviews

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  1. A Small Company with Big Opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Product Manager in Phoenix, AZ
    Current Employee - Product Manager in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SmartPractice full-time (More than 8 years)

    Pros

    Offers a diverse set of products and services to a variety of markets in the healthcare industry. Excellent opportunities to get involved in cross-functional teams and grow with the company. Values and supports a healthy work environment (On-site gym, treadmill workstations, ping-pong tables and employee fitness programs). Values continual education and offers tuition reimbursement for any major or educational interest. Many (but not all) positions/department allow for some working from home and flexible work schedules. Family company that has a great corporate culture and friendly workplace. Gives back to the community with a variety of corporate sponsored events(5k, charity golf outings, fund raising events) . Perfect work environment for someone that wants to work hard and get noticed/rewarded for their efforts. Covered parking. Modern and comfortable buildings and amenities.

    Cons

    Compensation is slightly lower than industry averages. Systems are older and not always efficient. Matrix organizational structure is not for everyone.


  2. Premedia Department

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASI Typesetter in Phoenix, AZ
    Former Employee - ASI Typesetter in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at SmartPractice full-time (More than 10 years)

    Pros

    None. The company used to be a great place to work but since Curt Hamman took it over it has become a really bad work environment.

    Cons

    Very low pay. They make you feel like you are not doing your job. You get blamed for errors that you had nothing to do with. They reduce the benefits every year and charge more for them. Very low raises when they are given, usually every 2 to 3 years, which are not even enough to cover the increased benefits cost and nowhere near the cost of living.

    Advice to Management

    Get rid of managers who treat the employees badly and get managers who cae about the employees


  3. Great people, great company, not so great pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at SmartPractice full-time

    Pros

    People are sincere and always willing to help, good management team, company does their best to work towards helping assist employees keep in shape and stay healthy.

    Cons

    Low pay, not many holidays, doesn't seem to have much growth opportunity.

    Advice to Management

    Look into competitive pay and show more appreciation not just towards the different departments but towards the individuals that work for the company.


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  5. Great people, great work environment, tons of flexibility

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Accounting in Phoenix, AZ
    Current Employee - Accounting in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SmartPractice full-time (More than 8 years)

    Pros

    Flexibility in schedules and opportunities to advance in your career. Opportunities to influence various parts of the organization, not just your own. Company cares about the community and is very involved.

    Cons

    Health benefits are somewhat mediocre


  6. Meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at SmartPractice full-time (More than 3 years)

    Pros

    Steady work and pay, co-workers are great.

    Cons

    Salaries are LOW and there is no room for growth or career advancement. Youre a cog in the machine.

    Advice to Management

    If you want quality employees to come and stay, increase the pay AND benefits.


  7. Good people poor opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Territory Manager in Phoenix, AZ
    Current Employee - Territory Manager in Phoenix, AZ
    Neutral Outlook

    I have been working at SmartPractice full-time (More than 3 years)

    Pros

    Good people to work for and with. Meaning they are nice to you and your workday is pretty much stress free.

    Cons

    No opportunity to advance if your in sales. If you start in sales you will end in sales. Pays commission only. You are given enough customers to eek out a living barely. To make alot of money you would need to grow your account base beyond what is possible for the average sales rep.A few that have been there a very long time and were given a large base of buying customers combined with a few they have obtained over a decade working there to generate enough revenue to make any real money. Any newbies will be saddled with a small base and a low commission margin. The short of it is its to much work for to little money. You can be a dental sales rep at one of the competitors and earn a base thats equivalent to what you make at this place.

    Advice to Management

    It wouldn't be taken if I gave it. The company has a slew of veteran sales reps that have been there decades and will take whatever is given them so there is no incentive for management to make things better for the staff.



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