Smith Micro Reviews

Updated January 23, 2015
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2.6
47 Reviews
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Smith Micro Chairman, President, and CEO William W. Smith Jr.
William W. Smith Jr.
35 Ratings

Employee Reviews

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  1. The Santa Cruz P&G team of SMSI; cool products, cool people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Santa Cruz, CA
    Former Employee - Anonymous in Santa Cruz, CA

    I worked at Smith Micro full-time (more than 5 years)

    Pros

    The Santa Cruz Productivity and Graphics division of SMSI is a very unique team, working on developing and publishing software tools used by creative content developers. They produce the Poser brand (used to create Red vs. Blue, RWBY) and Anime Studio (used in a 2015 Academy Award nominated animated feature length film) brand, as well as publishing Manga Studio/Clip Studio. They also developed Sock Puppets, with over a million downloads on the app store. There are several other new products recently released, most notably Motion Artist for HTML 5 interactive content development.

    In Santa Cruz, there's a team of dedicated folks, some who have been working on the brands upwards of 20+ years. These guys, this team gets it. They know the 2D/3D graphics and animation space. They know the app space. They know where the future is heading. And they're on track with their goals and delivery schedules.

    The products are tangible. If you care about graphics products, tools for artists, animators, content creators, working here is like getting to play. The time demands are rational, they get that you have a life and respect those boundaries. The benefits are solid. If you want to be that person at the cocktail party who can answer the question "what do you do?" with the coolest response, do it.

    My review numbers are for the P&G group at SMSI, in Santa Cruz.

    Cons

    Santa Cruz is a little sleepier than the valley, but it's emerging as a tech center.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. Awesome company to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Smith Micro

    Pros

    Great products, great community of coworkers

    Cons

    Need to reopen the Chicago office

  3. Put a fork in it, it's Done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Smith Micro full-time (more than 5 years)

    Pros

    This is a dead end job. The Company has posted losses for 4 years now, and there is no CEO oversight. There were some good employees and good management back when the Company was successful, but the CEO drove them out or had to lay them off because he has no clue of the technology nor the market. He got lucky back in the 90's going public in the dot com days and has been a misfit all along. unfortunately he's gotten senile and listens only to those who tell him he's great. Real Companies fire a CEO who posts 4 years of losses. It's sad.

    Cons

    4 years of losses. No cash to rebuild. No strategy. No longer a wireless company. They seem to think they are now a graphics consumer business.

    Advice to ManagementAdvice

    Unfortunately the CEO and his crony Board are the problem. No shareholders have taken any interest in the Company. They just sold their shares and moved on. So no hope for those still there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. no more than a couple years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Smith Micro full-time (more than a year)

    Pros

    The division I worked in had a sincere group of people who truly liked to work with each other and knew how to release tension.

    Cons

    Very long hours where more often than not, forgetting to eat was commonplace. I believe that I did not learn much....no new technologies, no new tools, etc. I was there for 2.5 years, but really should have departed within 2 years instead.

    Doesn't Recommend
    No opinion of CEO
  6. 3 people found this helpful

    Doesn't Have to Be This Hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Aliso Viejo, CA
    Former Employee - Anonymous Employee in Aliso Viejo, CA

    I worked at Smith Micro full-time (more than 3 years)

    Pros

    Good Benefits, Good Values (in Theory), Better than Normal Compensation and WFH Freedom

    Cons

    Every Quarter is watched Over by the Grim Reaper Except He's Told to Choose the Wrong People. All But Two of the Executives Should Go. So the Office Culture is One of Fear and an Awareness that the Responsible People will Never Have to Pay the Price. No Money for Training and There Have Been NO Employee Reviews in Years. Of Course, You Have to Have an HR Department for That. So no Personal Growth.

    Advice to ManagementAdvice

    You Have Absolutely NO Strategic Plan and NO Strategy. None. Zero. It Doesn't Count that You Have Someone Who Heads Up Strategy. This Position is Currently Useless and at Best Rudderless and Completely Lacking In Focus. It's Killing the Company and, at Best, is Wasting Valuable Design and Engineering Time by Coming Up with Useless, Un-actionable Mis-Direction.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. Spend no more than 2 years here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Smith Micro

    Pros

    Good work environment. Casual and relaxing place to work. Respectful staff and smart and cooperative engineers that share knowledge. Good overall teamwork. Very flexible work hours that help with individuals who have family obligations, long commutes, etc... Younger engineers beware to not spend more than 2 years as the learning technology becomes stagnant.

    Cons

    Upper management are not very good at making business decisions and often engage in accusations that is detrimental to the company and show no ROI. Company often engages in creating products that have never been sold or utilized in other projects. The executives are over paid and can't steer the company into a clear direction as the result the company is involved in many different technologies and not enough knowledge base to create a product market. The company appear to want to keep up with agile software development yet it retains its old habits.

    Advice to ManagementAdvice

    Better market research is essential to come up with products that give the most in your investment. Involve engineers more in product ideas.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. Good people. Good business.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Smith Micro full-time (more than 3 years)

    Pros

    This company is a classic player in network tech, and has a history of pursuing big enterprise deals. Some Good opportunity for having voice heard.

    Cons

    Smith micro has been around a long time, but has been going through some changes. Hard to tell what company outlook is.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Great people, poor vision and planning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Smith Micro full-time (more than 3 years)

    Pros

    Flexible work hours makes for good balance of work/family life. Most employees helpful and respectful of coworkers. Good benefits. Casual workplace.

    Cons

    Brick wall between upper management and workers. No one really knows the company's strategy or vision to succeed. Management should empower workers to help define product direction since no one at the top seems to know what that direction should be. Management expects workers to give 110% without compensation (3+ years no raises except for execs).

    Advice to ManagementAdvice

    If you want your employees to be team players, make them part of the team - not outsiders.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful

    Great co-workers, poor upper management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Aliso Viejo, CA
    Former Employee - Anonymous Employee in Aliso Viejo, CA

    I worked at Smith Micro full-time (more than a year)

    Pros

    The people who are actually doing the work are great. They're intelligent, friendly, and have a great sense of team work. I learned a lot in my time there that has been very useful in my career.

    Cons

    Upper management is very secretive. They do not listen to opinions of anyone who isn't in their "club." They are very slow to adapt to market changes, and as a result have gone through significant upheavals over their history, expanding rapidly in good times, and then contracting significantly when the market shifts. They struggle to find a new market niche, and don't have a good strategic vision for the future.

    Advice to ManagementAdvice

    Treat your employees with more respect. Listen to them. They're the ones doing the work and interacting with customers on a regular basis. They have the information you need to know.

    Also, you need a strategic vision for where the company is going, rather than riding a wave until it peters out and then drowning until you find the next wave to ride.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful

    To bad management did not listen to the worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Aliso Viejo, CA
    Former Employee - Anonymous Employee in Aliso Viejo, CA

    I worked at Smith Micro full-time (more than 8 years)

    Pros

    Low lever manager would try the best to get the job done with what they had

    Cons

    Upper Managers never seem to listen to the employees on what is a good idea and what is bad

    Advice to ManagementAdvice

    CEO need to step down and let new blood in

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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