Smith & Wollensky

  www.smithandwollensky.com
  www.smithandwollensky.com
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Smith & Wollensky Reviews

Updated June 27, 2014
Updated June 27, 2014
5 Reviews
3.6
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Nick Valenti
3 Ratings

Employee Reviews

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  1.  

    Bartender

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Houston, TX
    Former Employee - Bartender in Houston, TX

    I worked at Smith & Wollensky part-time for more than 8 years

    Pros

    Great General Mgmt, flexible scheduling, enjoyable work environment for this industry, good bar regulars for the most part, and income is steady, set bartending schedules

    Cons

    Support Staff lacks proper training and execution, communication from upper tier mgmt down throughout the entire structure, difficult to locate a manager at times due to the size of the building

    Advice to ManagementAdvice

    Work on training support staff to the caliber of the brand, and work on getting a better communication system

    Recommends
    Positive Outlook
  2.  

    I loved the staff and clientele! For the most part :)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Host  in  Boston, MA
    Former Employee - Host in Boston, MA

    I worked at Smith & Wollensky full-time for more than a year

    Pros

    The management team was amazing and family-like. Very beautiful setting and the clientele had a nice variety.

    Cons

    Sometimes less organized than I'd like. A bit of a turnover rate for coworkers.

    Advice to ManagementAdvice

    More communication would be ideal.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Immobile

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Boston, MA
    Former Employee - Anonymous Employee in Boston, MA

    I worked at Smith & Wollensky full-time for less than a year

    Pros

    Solid hours of operation (not schedule just the company itself which is 5-10), tips income, beautiful setting, mostly friendly employees, payed nightly with tips (unless you are a busser who get paid the next work day)

    Cons

    Scheduled hours highly depend on influx of guests, therefor pay is also dependent on table turnovers, servers pay you according to how they feel you've performed (so basocay of they don't like you, you are screwed), very slow progression from busser to food runner and even slower to server or bartender, cuts may happen an 1-3 hours before your shift, employees get spiteful and moody during rush hour, can get extremely unprofessional

    Advice to ManagementAdvice

    Your servers do not run the show. Buzzers are there to keep all of you from drowning, place more importance and respect on them and you won't lose them as much.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Best and worst money money I ever made in a restaurant.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Waiter  in  Chicago, IL
    Former Employee - Waiter in Chicago, IL

    I worked at Smith & Wollensky for more than 3 years

    Pros

    When it was good it was great(i.e summer). You can make 1000-1250 a week fairly easily during summer if you work 4-5 nights a week and some doubles. They ususally make you work 5-6 nights a week during peek season(June through November). Peek season will exhaust you, but it is good money.

    Cons

    Off season is terrible, you won't get more than 20 hours a week. Most people here collect partial unemployment during offseason ,which balances out some what the lost hours. You will make with unemployment and regular hours 500-650 a week off season(December through May). Only 3-500 a week if you don't collect unemployment. During holidays they will stick you on banquets,(you only get a small portion of this money on your paycheck, the rest on your tax return, no cash tips) whether you like it or not. This aspect is the worst part of the job. A) Because they don't tell anybody about this when they are hired B) You can go weeks without taking home any real pay. A portion of what you made during banquets will go on your paycheck and a portion on your tax return( The breakdown is never discussed/zero transparancy). Ultimetly, your holiday take home pay will be cut in half at least. Other worst part of this job id that they lack adequate supplies - steak knives, silverware, coffee cups, etc, etc... You will be fighting your co-workers at the busiest times for these basic supplies and it's a game of hide and seek/hording utensiles. Seriously. If customers only knew.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6.  

    Ok but be prepared to work a million hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Smith & Wollensky

    Pros

    The menu is great and the people are proffessionals, I would not reccomend working here if you do not know what you are doing.

    Cons

    I work an average of 60 to 75 hours a week just to finish the paperwork that we are responsible for.

    Advice to ManagementAdvice

    Don't do it unless you are ready to work a ton of hours. Getting a raise is like asking a stranger if you can borrow his car for a day.... Its just not happening

    Doesn't Recommend
    Disapproves of CEO

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