Smucker Reviews

Updated March 25, 2015
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3.9
92 Reviews
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Richard K. Smucker
35 Ratings

Pros
  • Smucker offers a nice work/life balance and good benefits (in 5 reviews)

  • Great benefits and perks for employees (in 5 reviews)

Cons
  • Orrville is in the middle of no where (in 3 reviews)

More Pros and Cons

Employee Reviews

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  1. Great place to start a career in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Smucker full-time

    Pros

    World class IT department does a great job keeping infrastructure and applications up to date. Infrastructure and application development teams are top notch. Lots of opportunity for advancement if you keep an open mind and embrace the decisions of management. Plenty of opportunities for training. Hard work, communication, and initiative are recognized and rewarded. Great team-oriented culture. Smuckers offers one of the best benefits packages in Ohio. If you're looking for broad IT experience, Smuckers is the place for you.

    Cons

    The solution delivery side of the IT department tends to favor and reward adaptability over expertise. The easiest path to advancement in the solution delivery group is agreeing with management. The IT department has gone through a lot of organizational change. You may be asked to take assignments that you wouldn't have chosen yourself. Once you gain expertise in a certain area, you'll easily find other companies willing to pay you much more.

    Recommends
    Positive Outlook
    Approves of CEO
  2. Amazing people, products, leadership, and values; location only issue.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OHIO in Orrville, OH
    Current Employee - OHIO in Orrville, OH

    I have been working at Smucker full-time (more than a year)

    Pros

    Smucker's focuses on their employees and providing value to their customers and consumers. I have had multiple training opportunities and been given extraordinary opportunities to work with high-level individuals. It is very much a learning environment that wants individuals to be happy in their current roles; switching between teams and hiring within is very common.

    Cons

    For a younger employee, the location is a con. Orrville is about 30 minutes from Akron, OH and an hour from Cleveland, OH. Other than those two cities, you do not have a lot of options of places to live. On the plus side, traffic is not a huge issue because you are traveling away from the city.

    Advice to ManagementAdvice

    Hire more people and do not be afraid to let the bad baggage go.

    Recommends
    Positive Outlook

    Smucker Response

    Mar 27, 2015Corporate Communications Representative

    Thank you for your feedback and your dedication to The J.M. Smucker Company. We're happy to hear you enjoy your employment with our Company!

  3. OK job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Laboratory Technician in New Orleans, LA
    Former Contractor - Laboratory Technician in New Orleans, LA

    I worked at Smucker as a contractor (more than a year)

    Pros

    Free coffee, friendly environment , several breaks

    Cons

    Shift work, night shifts can be tough, takes time getting used to.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
    Positive Outlook
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  5. One of my better employers. However, management appears to be out of touch with how the employees really feel and think

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lab Technician in Orrville, OH
    Current Employee - Lab Technician in Orrville, OH

    I have been working at Smucker full-time (more than 3 years)

    Pros

    Good benefits overall - health, dental, 401K

    Cons

    Very few pay increases. Little attention paid to employees desires for advancement. Not much listening to employees work concerns - no action taken.

    Doesn't Recommend
    Neutral Outlook

    Smucker Response

    Mar 27, 2015Corporate Communications Representative

    Thank you for taking the time to leave a review. We value your feedback and will share your comments with our internal teams.

  6. Overall a good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Services in Orrville, OH
    Current Employee - Information Services in Orrville, OH

    I have been working at Smucker full-time (more than 5 years)

    Pros

    Promotes a good work-life balance.
    Good culture, people are great to work with.
    All the coffee and bagels you could ever want.

    Cons

    At times, corporate bureaucracy makes getting things done an issue.

    Advice to ManagementAdvice

    Give more decision making power to those who are the "doers".

    Recommends
    Neutral Outlook
    Approves of CEO

    Smucker Response

    Mar 13, 2015Corporate Communications Representative

    Thank you for your detailed and constructive review. We appreciate your perspective and will share your feedback internally.

  7. Great company. Very supportive of growth and development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Smucker

    Pros

    Office culture, company values (ethical, famiy-oriented)

    Cons

    Long hours in operations mgmt

    Advice to ManagementAdvice

    Very transparent

    Recommends
    Positive Outlook
    Approves of CEO

    Smucker Response

    Mar 13, 2015Corporate Communications Representative

    Thank you for your feedback! We're committed to the same strong ethical values on which our Company was founded, and believe the highest quality people produce the highest quality products and ... More

  8. People are at the center

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Orrville, OH
    Current Employee - Anonymous Employee in Orrville, OH

    I have been working at Smucker full-time (more than 8 years)

    Pros

    Care for the individual employee, career growth opportunities

    Cons

    Not all managers are the same across the company.

    Recommends
    Positive Outlook

    Smucker Response

    Mar 13, 2015Corporate Communications Representative

    We're glad you took the time to leave a review. As you noted, we firmly believe that every employee makes a difference, and strive to create an inclusive environment that enables each employee to ... More

  9. Great company and family culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst
    Current Employee - Financial Analyst

    I have been working at Smucker full-time (more than a year)

    Pros

    The corporate culture of Smucker's is great! Very family oriented and always supportive. They value their employees and always look to hire from within. Based on your field, you can relocate to multiple locations. They pay is great as an intern and as a full time employee.

    Cons

    I work in a remote location away from corporate at one of the manufacturing plants, and the Smucker culture is hard to maintain 100% when you are far away the main office. Management at my location can easily stray away from the core company values and become very negative.

    Advice to ManagementAdvice

    Corporate/Management should reach out more to manufacturing plants and ensure that they follow the "Smucker way". Look at your managers and really analyze if they are true leaders that can motivate a workforce, versus a tyrant delegating duties.

    Recommends
    Positive Outlook
    Approves of CEO

    Smucker Response

    Feb 13, 2015Corporate Communications Representative

    We appreciate you taking the time to share your comments. We're happy to hear about the positive aspects of your employment and are always looking for improvement opportunities. Your review will be ... More

  10. One of Memphis best companies to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Worker in Memphis, TN
    Former Employee - Production Worker in Memphis, TN

    I worked at Smucker full-time (more than 3 years)

    Pros

    Great benefits, good pay for the area, a lot of overtime, good company to work for if you are a hard worker

    Cons

    I really have nothing bad to say about this company for the 3yrs I worked there

    Recommends
    Neutral Outlook
  11. Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Sales Representative in Akron, OH
    Current Employee - Grocery Sales Representative in Akron, OH

    I have been working at Smucker full-time (more than a year)

    Pros

    Smucker's has a great atmosphere. The people and facility are amazing. I loved working in sales because there is so much room for growth. Great benefits and generous pay.

    Cons

    Orville is in the middle of nowhere. My position required more traveling than I would have liked.

    Advice to ManagementAdvice

    Break down the bureaucracy and redundant levels of hierarchy.

    Recommends
    Positive Outlook
    Approves of CEO

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