Snap Fitness Reviews

Updated March 3, 2015
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3.3
45 Reviews
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Peter Taunton
3 Ratings

Employee Reviews

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  1. Great for young people with limited bills to pay

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Front Desk Sales/Cleaner in Marlton, NJ
    Current Employee - Front Desk Sales/Cleaner in Marlton, NJ

    I have been working at Snap Fitness part-time (more than a year)

    Pros

    Positive environment
    Flexible Schedule
    Free gym membership and unlimited tanning

    Cons

    Only 4 hour shifts
    Not enough shifts available
    Limited opportunities for commission

    Advice to ManagementAdvice

    It would be nice to make commission off 30 day trials because most people rather do that first. I do all the same work but I don't make commission so I don't think its fair.

    Recommends
  2. Good if you love the gym atmosphere and do not require any benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Club Manager in Grand Rapids, MI
    Current Employee - Club Manager in Grand Rapids, MI

    I have been working at Snap Fitness full-time (less than a year)

    Pros

    Good owner, easy job, lower stress.

    Cons

    No benefits, low pay, no room for growth.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3. Not a job you can work full time with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer in Columbus, OH
    Former Employee - Personal Trainer in Columbus, OH

    I worked at Snap Fitness

    Pros

    Clients were nice, free membership, flexible hours

    Cons

    Horrible management, low commission rate on personal training

    Advice to ManagementAdvice

    Find bigger facilities, take more feedback from trainers

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5. Poor Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Eureka, IL
    Former Employee - General Manager in Eureka, IL

    I worked at Snap Fitness full-time (less than a year)

    Pros

    Snap Corporate franchise adviser was very helpful in learning their sales process.
    the Franchise Account manager was very fast with response to questions.
    She was also very patient, I had a lot of questions about the software.
    The director of personal training had excellent material for assisting club personal trainers.

    Cons

    Low pay
    No benefits,
    No opportunities for advancement
    High Employee turnover.
    Limited equipment made it difficult for exercising or personal training during peak hours.
    This branch had lowest grade commercial equipment on the market (Cybex VR1). Machines broke down often. This made the work of the personal trainers more difficult than mine personally.
    Not one single equipment upgrade in the roughly 7+ years of operations
    Owners were very slow to purchase replacement parts.
    No reinvestment in the facility was every made.
    Owners were not from and don't know the market.

    Advice to ManagementAdvice

    I can only speak for the Snap Fitness Franchise I worked for. Each Snap Fitness is operated slightly different depending on the franchise owner or if it is ran by Snap corporate. Snap Corporate seems to be evolving and improving their brand, while my franchise is stuck a decade in the past. Fitness is a service industry, and if you can't provide adequate service there is no way you are going to generate meaningful profits.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. Low pay, terrible hours, no benefits, no advancement!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Club Manager
    Current Employee - Corporate Club Manager

    I have been working at Snap Fitness full-time (more than a year)

    Pros

    Casual environment. Schedule is somewhat flexible.

    Cons

    Let me specify that this review is for a corporate store, NOT a franchise. The pay is terrible, benefits are laughable, no healthcare. Keep an eye on your paycheck! Corporate does not always pay commissions and training correctly and if you don't report discrepences within 7 days, they will not pay you. They often decide to change the rules - for example, if you forget to check a box or click a button when signing up a member (even if you don't know what the rules are ahead of time), they will decide that's grounds to not pay you your commissions for memberships you've already sold...but they won't tell you this until after the fact!

    You can't live on what they pay you as a manager so you need to supplement with another job or training. If you do training, then your schedule will be nuts! Desk hours during the day and training at night or early morning. No life and little reward for giving it up!

    Advice to ManagementAdvice

    Treat your employees like team members instead of cattle, and they'll stick around for more than 6 months! Happy employees are productive employees. If they earn a commission, don't try to swindle them out of it.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. Not for a newbe

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Personal Trainer
    Current Employee - Personal Trainer

    I have been working at Snap Fitness

    Pros

    Nice equipment nice people to work with just not for a pro with a degree. Video training why have a person

    Cons

    Poor for trainer no clients no pay work for free no need to be there. Only care about membership sales

    Advice to ManagementAdvice

    Pay your trainers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. Big Box Gym in a small package

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Gym Manager in Corvallis, OR
    Former Employee - Gym Manager in Corvallis, OR

    I worked at Snap Fitness part-time (more than a year)

    Pros

    Community engaged. You really get the opportunity to build a relationship with clients. A very good work-life balance.

    Cons

    Pay is based on franchise owner and growth. It's really seasonally.

    Advice to ManagementAdvice

    Guidance in overall company strategy in terms of marketing and sales would help. Was told to "figure it out" and had no business experience.

    Doesn't Recommend
    Negative Outlook
  9. Horrible structure

    Former Employee - Supervisor in Minn City, MN
    Former Employee - Supervisor in Minn City, MN

    I worked at Snap Fitness full-time (more than 3 years)

    Pros

    Laid back
    Fun atmosphere
    Great people

    Cons

    Corporate is horrible and not knowledgeable
    Corporate policies

    Advice to ManagementAdvice

    None

  10. 1 person found this helpful

    BEWARE: TOXIC WORK ENVIRONMENT AT CORPORATE HQ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Designer in Chanhassen, MN
    Former Employee - Graphic Designer in Chanhassen, MN

    I worked at Snap Fitness full-time (less than a year)

    Pros

    The only pro is that you'll get a free gym membership out of the deal.

    Cons

    Horrible working environment based on power and fear. You'll constantly fear for your job security and be reminded about how many other people want your job, turnover rate is EXTREMELY high due to poor working conditions, public shaming, and bullying by upper management. An old standby quote from Steele Smiley "Watch out or you'll be buried in my backyard with all the other lazy marketers" among other highly unprofessional and inappropriate statements.

    Advice to ManagementAdvice

    Learn to treat employees with respect and dignity.

    Doesn't Recommend
    Negative Outlook
  11. I worked a lot of the time off the clock

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer in Milwaukee, WI
    Former Employee - Personal Trainer in Milwaukee, WI

    I worked at Snap Fitness part-time (more than a year)

    Pros

    As a trainer I had access to 800 members
    Clean facility
    Friendly staff and members
    Non intimidating gym
    State of the art equipment
    Flexible scheduling

    Cons

    --I only got paid for personal training sessions. Assessments, paperwork, generating and calling leads and light cleaning I was not paid for, but I helped out anyway.
    --The manager promised me floor hours where I would get paid to do all of that, but it never happened
    --I was not trained on how to sell PT so I struggled awhile getting clients, and management had no idea how to do it either.
    --No opportunity for advancement in the company
    --No benefits even if I was a full-time trainer, pay was decent though.

    Advice to ManagementAdvice

    Learn more about PT business to help your trainers succeed so you don't have such a high turnover rate.

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