Snapfish Reviews

Updated June 30, 2015
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50 Employee Reviews

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  1. Helpful (3)

    Sad decline

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Snapfish full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Flexibility in working hours...and product that still has some potential.

    Cons

    Watching all the good people go and not get replaced, until you're sitting in a sea of empty cubes... then watching all the good projects get outsourced so you know the company doesn't believe in you.

    Advice to Management

    Stop calling everyone in for the firedrill of the day, stop starting things that go nowhere and start respecting the people you have and relying on their brains. Put down the ego and start realizing that what you call "quality" is a dedication to seeing things through.


  2. Helpful (1)

    Change, change, and more change

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Snapfish

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    The support amongst coworkers is phenomenal and there is the kind of support and camaraderie within my groups and other groups that is inspiring and great to be a part of. Not only are others ready to pitch in to help when you throw up the red flag, but the sharing of information and advice is so helpful. Everyone is working really hard and we encourage each other to seek that work/life balance. My boss and project managers are always understanding when personal emergencies crop up or when there are family obligations.

    Cons

    Too much to do. A few teams are like a skeleton crew so that puts more work on those remaining. 10 to 12 hour days are common. It's not that your boss is demanding it, but when you have things on your plate that you're juggling and hard deadlines, what is a person to do? Especially when you look around you, everyone else is working just as hard if not harder. Your boss, his/her boss, and his/her boss's boss. But at least employees are seeing upper management work hard. They're not coasting or doing less than anyone else.

    Advice to Management

    The teams are so lean and working so hard--having lunch brought in a couple of times a week would be cool. It doesn't have to be expensive, but many of us are either skipping lunch or pushing it til 3pm because we're so busy. Having a Tuesday/Thursday lunch would really help keep us productive, especially for those who don't have time to do more than a Powerbar break.

    We also used to have a rule about no meetings on Friday--that hasn't been enforced in awhile. How anyone expects a good workflow when there are 3 to 6 meetings a day for 5 days a week---it's not realistic. We actually need more than 2 hours a day to work on our projects.

    There are other things, but these little helps send a message that upper management cares. And if it doesn't care, it better start, because the company is built on the backs of us in the front lines.


  3. Helpful (3)

    Once a dynamic, youthful, driven and fun place to work turned highly dysfunctional when new CEO (Helen Vaid) at the helm

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Snapfish

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Worked at Snapfish between 2006-2010, and early years were great! Start up feel, very metrics oriented, data driven culture, high performance culture, good, smart and fun people.

    Cons

    in-experience management team, no opportunities or growth path for managers or director levels, very few promotions to Sr team from within the company. New CEO (Helen Vaid) is incompetent and not fit for that role -- she under performed as CMO of the US business and no one quite understood why she was promoted to be CEO. She has single-handedly destroyed the culture at Snapfish. It was very disappointing to see what we worked so hard for be destroyed that way.

    Advice to Management

    Bring in seasoned leadership teams and get out of their way so they can perform. Focus on your strong performers and move them up or you lose them. Most people who have left Snapfish are more successful elsewhere! Its your loss.


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  5. Helpful (6)

    Not a good place for designers

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience Designer in San Francisco, CA
    Current Employee - User Experience Designer in San Francisco, CA

    I have been working at Snapfish

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The flexible work schedule is ok.

    Cons

    Snapfish is experiencing a downward spiral, losing customers, losing money, and the leadership is taking it out on the employees. There is no real focus on user experience... don't be fooled, Snapfish is a marketing focused organization, not UX focused. Designers are not empowered to do their jobs but micromanaged to no end. Design is always dumbed down to fit the legacy systems. Middle management is not there to support the individual contributors; They seem to only be good at throwing us under the bus. To sum it all up, Snapfish fosters a culture of blame and intimidation, ux is not valued when dealing with legacy products and technical debt, and there is no career advancement at all.

    Advice to Management

    Introduce process to make things better, not complicate existing workload. Empower people to do their jobs.


  6. Helpful (5)

    struggling

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Snapfish

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    location, people i work with, hours, ability to work at home, part of hp

    Cons

    stategy, goals, objectives not clear or articulated in a way that gets people excited, concern for long term business viability, leadership (or lack thereof), code messed up, processes sometimes hard to navigate

    Advice to Management

    fix code so developers can do their jobs, create clear vision everyone can get excited about and participate in, train managers to be good people managers


  7. fun, interesting place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Snapfish

    No opinion of CEO
    No opinion of CEO

    Pros

    Exciting, fast paced environment. No day is ever the same - dynamic and fun. You are the master of your destiny.

    Cons

    Long term strategy needs to be more clearly articulated. Opportunities need to be evaluated and prioritized. Key segments need to be addressed.

    Advice to Management

    Resource the business effectively for growth. Recognize talent from within and hire the best to ensure delivery of key goals in 2012.


  8. Helpful (4)

    Has gone down hill.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Snapfish

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There's still some very talented people left, not sure for how much longer they will stick around.

    Flexible hours, as long as the work gets done it doesn't matter what time you come in.

    Cons

    Upper management seems to not have any idea as to what to do.

    Hemorrhaging a lot of talent due to poor leadership and lack of recognition.

    Advice to Management

    Leadership really needs to just step down and let someone else who knows how to run a company take over.


  9. Helpful (3)

    Great team and collaboration on projects, poor, indecisive direction from management

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Partnership Marketing Manager in San Francisco, CA
    Former Employee - Partnership Marketing Manager in San Francisco, CA

    I worked at Snapfish

    No opinion of CEO
    No opinion of CEO

    Pros

    Snapfish has a very talented team of hard working individuals who support one another to get the job done.

    Cons

    Poor direction, leadership from the top. Teams work hard on last minute projects which end up not coming to fruition.

    Advice to Management

    Snapfish employees work best if led by a carrot/positive reinforcement, instead of a stick, uncertainty and fear.


  10. Helpful (5)

    Not a good place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - FE Developer in San Francisco, CA
    Current Employee - FE Developer in San Francisco, CA

    I have been working at Snapfish

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Nice cooworkers
    Can work from home

    Cons

    Salary sucks and is varies wildly.
    No real plan/vision
    Culture of blame (other groups)
    No cooperation between Marketing and other groups.
    Head of marketing, a lot of ego and not much substance.
    New management disapproves at people working from home, but that is one of the few things that people enjoy about working here.

    Advice to Management

    Get out of here and start a taco truck.


  11. Helpful (2)

    Disfunctional and challenging work environment.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Snapfish

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Some good and talented people to work with
    Fun and meaningful product
    Good office location

    Cons

    Not good at recognizing, rewarding and promoting great talent
    Antiquated technology and poor engineering knowledge and direction
    Poor work life balance
    Too many business deals resulting in a host of special one offs that makes new feature development extremely difficult
    Takes very long and many resources to release features

    Advice to Management

    Revitalize senior management with people that can lead, set strategy, innovate and foster great talent. Recognize something is wrong by the amount of so many great employees leaving the company and make positive changes to help grow the business and keep good people.



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