Snapfish

www.snapfish.com
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Employee Reviews

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  1. 6 people found this helpful  

    Not a good place for designers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - User Experience Designer in San Francisco, CA
    Current Employee - User Experience Designer in San Francisco, CA

    I have been working at Snapfish

    Pros

    The flexible work schedule is ok.

    Cons

    Snapfish is experiencing a downward spiral, losing customers, losing money, and the leadership is taking it out on the employees. There is no real focus on user experience... don't be fooled, Snapfish is a marketing focused organization, not UX focused. Designers are not empowered to do their jobs but micromanaged to no end. Design is always dumbed down to fit the legacy systems. Middle management is not there to support the individual contributors; They seem to only be good at throwing us under the bus. To sum it all up, Snapfish fosters a culture of blame and intimidation, ux is not valued when dealing with legacy products and technical debt, and there is no career advancement at all.

    Advice to ManagementAdvice

    Introduce process to make things better, not complicate existing workload. Empower people to do their jobs.

    Doesn't Recommend
    Disapproves of CEO
  2.  

    fun, interesting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Snapfish

    Pros

    Exciting, fast paced environment. No day is ever the same - dynamic and fun. You are the master of your destiny.

    Cons

    Long term strategy needs to be more clearly articulated. Opportunities need to be evaluated and prioritized. Key segments need to be addressed.

    Advice to ManagementAdvice

    Resource the business effectively for growth. Recognize talent from within and hire the best to ensure delivery of key goals in 2012.

    No opinion of CEO
  3. 4 people found this helpful  

    Has gone down hill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Snapfish

    Pros

    There's still some very talented people left, not sure for how much longer they will stick around.

    Flexible hours, as long as the work gets done it doesn't matter what time you come in.

    Cons

    Upper management seems to not have any idea as to what to do.

    Hemorrhaging a lot of talent due to poor leadership and lack of recognition.

    Advice to ManagementAdvice

    Leadership really needs to just step down and let someone else who knows how to run a company take over.

    Doesn't Recommend
    Disapproves of CEO
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  5. 3 people found this helpful  

    Great team and collaboration on projects, poor, indecisive direction from management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Partnership Marketing Manager in San Francisco, CA
    Former Employee - Partnership Marketing Manager in San Francisco, CA

    I worked at Snapfish

    Pros

    Snapfish has a very talented team of hard working individuals who support one another to get the job done.

    Cons

    Poor direction, leadership from the top. Teams work hard on last minute projects which end up not coming to fruition.

    Advice to ManagementAdvice

    Snapfish employees work best if led by a carrot/positive reinforcement, instead of a stick, uncertainty and fear.

    No opinion of CEO
  6. 5 people found this helpful  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - FE Developer in San Francisco, CA
    Current Employee - FE Developer in San Francisco, CA

    I have been working at Snapfish

    Pros

    Nice cooworkers
    Can work from home

    Cons

    Salary sucks and is varies wildly.
    No real plan/vision
    Culture of blame (other groups)
    No cooperation between Marketing and other groups.
    Head of marketing, a lot of ego and not much substance.
    New management disapproves at people working from home, but that is one of the few things that people enjoy about working here.

    Advice to ManagementAdvice

    Get out of here and start a taco truck.

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    Disfunctional and challenging work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA

    I worked at Snapfish

    Pros

    Some good and talented people to work with
    Fun and meaningful product
    Good office location

    Cons

    Not good at recognizing, rewarding and promoting great talent
    Antiquated technology and poor engineering knowledge and direction
    Poor work life balance
    Too many business deals resulting in a host of special one offs that makes new feature development extremely difficult
    Takes very long and many resources to release features

    Advice to ManagementAdvice

    Revitalize senior management with people that can lead, set strategy, innovate and foster great talent. Recognize something is wrong by the amount of so many great employees leaving the company and make positive changes to help grow the business and keep good people.

    Doesn't Recommend
    Disapproves of CEO
  8. 2 people found this helpful  

    Challenging work but volatility at it's worst right now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Snapfish

    Pros

    Work life balance
    Fun projects
    People are awesome
    Love my boss and my group

    Cons

    No direction right now - marketing is rearing it's ugly head
    Need a new Head of Product to give us more clear direction for User Experience
    Too many good people left - not enough resources to help with work
    Too many expectations with little direction and no help
    Politics are crazy - too many cooks in the fire
    No raises for almost 3 yrs - compensation needs to change if you want folks to stay
    Innovation is wanted but too hard to get things done with current infrastructure

    Advice to ManagementAdvice

    Try not to lose any more knowledgeable folks - we can't afford to lose anymore. We need guidance from the top down... And try to keep the current employees happy - don't work them to death...

    Recommends
    Disapproves of CEO
  9. 3 people found this helpful  

    .

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Snapfish

    Pros

    Work/life balance, flexible schedule; challenging and interesting work; fun, friendly and creative people; always changing; security of being owned by HP; passionate employees; competitive compensation and great location.

    Cons

    Dysfunctional top leadership. Senior team lacks vision and/or doesn't communicate it well with the organization. Constant finger pointing and throwing people under the bus (in front of others!). Very little trust or confidence in employees.

    Advice to ManagementAdvice

    There are so many talented people working here who have years of experience and they deserve your respect and acknowledgment.

    Disapproves of CEO
  10. 2 people found this helpful  

    No Captain and No wind in the sail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at Snapfish

    Pros

    The best reasons to work for Snapfish are that the products are fun and creative. There are some really smart and nice people working as individual contributors.

    Cons

    The big downside is the terrible senior management. We have a terrible rulers (not leaders) who love power, love having final approval, changes policy to comply with any given circumstance. It's a real mess. The direction feels schizophrenic, draconian and unreasonable at times.

    Advice to ManagementAdvice

    Learn to delegate without micromanaging.

    Doesn't Recommend
    Disapproves of CEO
  11.  

    great co-workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Marketing in San Francisco, CA
    Current Employee - Marketing in San Francisco, CA

    I have been working at Snapfish

    Pros

    love the people i work with, love the possibility of the product.

    Cons

    favortism, lack of structure, need some new sr team leadership, currently team is fearful.

    Advice to ManagementAdvice

    hire sr leaders now! have faith in employees.

    Approves of CEO

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