Sno-Isle Libraries

  www.sno-isle.org
  www.sno-isle.org
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Sno-Isle Libraries Reviews

Updated July 17, 2014
Updated July 17, 2014
10 Reviews
3.6
10 Reviews
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Jonalyn Woolf-Ivory
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Employee Reviews

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  1.  

    Great place to work, if you can get in the door!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administration  in  Marysville, WA
    Former Employee - Administration in Marysville, WA

    I worked at Sno-Isle Libraries part-time for less than a year

    Pros

    Nice people, mostly female environment. Great benefits!

    Cons

    Tight culture, you need to fit in.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Awful place full of favoritism and small minds in management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff  in  Marysville, WA
    Former Employee - Staff in Marysville, WA

    I worked at Sno-Isle Libraries part-time for more than 5 years

    Pros

    Many staff provide awesome face to face service, in spite on management hassles and failure to promote from within. The competent front line staff make the most of their resources in many cases in spite of incompetent management hires.

    Cons

    Employee level of commitment and dedication and capability regularly overlooked when favoritism by management selects a candidate before jobs are even posted. This diminishes the overall motivation of coworkers at every branch.

    Advice to ManagementAdvice

    Put the health of the system ahead of your own job preservation. Stop working so hard to hide your own incompetence by hiring unqualified yes men to prop you up. Don't continue to badger and hinder those with good ideas when you feel threatened by them.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great place to work for people interested in a library career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Employee
    Former Employee - Former Employee

    I worked at Sno-Isle Libraries part-time

    Pros

    - Great working environment
    - Supervisors are supportive and encouraging, and co-workers are friendly - relatively free of drama
    - Good pay for the work you do; great benefits for employees working over a certain amount of hours
    - Skills learned here can be applied in future jobs (customer service, clerical, computer, etc.)

    Cons

    - Patrons can be rude and difficult
    - Public libraries can be a dangerous place to work (seriously!)
    - Extremely hard to move up the ladder; competition is fierce for PSA and librarian positions
    - You will never get a full-time position (maybe in 15 years)

    Recommends
    Neutral Outlook
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  5.  

    Lots of time off, training, meetings, and old-fashioned ideas. Fear of change. Political. Gossip abounds.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Marysville, WA
    Former Employee - Anonymous Employee in Marysville, WA

    I worked at Sno-Isle Libraries full-time

    Pros

    Stable. Lots of time off for full-time employees - vacation, holidays, plus 12 sick days per year (and they accrue forever)! A lot of "training" for everyone - they pay consultants all the time to provide training on the most unusual things. Food for every occasion. You will be "serving your community and offering equal access to information for all."

    Cons

    Salaries much lower than corporate world. The leadership has extremely little diversity (also, very few men) and has little or no training on how to efficiently run a company, but they are all awesome librarians. The leadership also seems to have a general fear of change, progress and especially technology. Medical/dental is paid for the employee, but if you have a family be prepared to pay over $1200/month in premiums out of your own pocket. Unless you hold a Masters Degree in Library Science, there are no opportunities for career progression. Environment is political. Gossip abounds. There is not enough parking for employees at headquarters when large meetings are held there, which is quite often. Many of the locations, especially the headquarters, are high crime areas. Vandalism and theft are issues in many branches. Also, be aware of "free speech" policy that allows library patrons 18 years of age and over access to view and print totally unfiltered websites in view of everyone else. Those in branches work weekends and evenings, assisting members of the general public, a wide variety of people. The leadership is overly fearful of any negative press, or even anything that could possibly be interpreted as such - some employees have been told to remove specific Facebook posts from their personal timelines because they put the organization in a bad light. To keep budget stable, the organization must convince public to vote to approve levy lid lift every 4 to 6 years. There's an extreme overabundance of meetings. Holiday decorations are not allowed in any Sno-Isle owned buildings.

    Advice to ManagementAdvice

    It's time for a change in top leadership. They should be replaced with a more diverse mix of people - include minorities and younger professionals, both men and women, who are not necessarily librarians by trade. They need to hire business people to run the organization, not just experienced librarians. Outsource - many internal services could be more efficiently and less expensively provided by outside companies, like ordering, preparing, and cataloging. Physical books are a dying medium - invest more in electronic resources. Google has made reference librarians virtually obsolete. You need "greener" trucks. Headquarters is top heavy with personnel versus in the locations directly serving the public. Freedom of speech does not mean you need to publically provide totally unfiltered access to websites of questionable character - most other library systems in the country filter website access to some degree. Trim costs so levy elections are not need so often. Allow holiday decorations. Finally, add RFID tags to books & DVDs, not just for efficiency, but for security, in an effort to be good stewards of resources. Too many items are simply walking out the door, never to return.

    Doesn't Recommend
    Negative Outlook
  6.  

    Great Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sno-Isle Libraries full-time

    Pros

    Wonderful, satisfying mission. Great leaders. Smart, dedicated and friendly employees. Continually receives high marks from customers and communities. Stable but always reaching for next level.

    Cons

    Many professional staff have master's degrees which carries a high degree of academic prestige and also can create an environment where non-mastered employees must prove themselves as equals.

    Recommends
    Positive Outlook
  7. 1 person found this helpful  

    Friendly, supportive and compassionate to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - PSA I Substitute  in  Marysville, WA
    Current Employee - PSA I Substitute in Marysville, WA

    I have been working at Sno-Isle Libraries part-time for less than a year

    Pros

    Management is very open to questions and discussions about the job and company policies. Lots of opportunities for improvement through company-provided trainings and seminars.

    Cons

    As a substitute, no benefits or guaranteed hours are available. All other staff receive exceptional benefits packages.

    Recommends
    Neutral Outlook
  8.  

    Great place to work...

    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sno-Isle Libraries

    Pros

    Great pay, benefits and work environment

    Cons

    Hard to get a full time job.

  9. 1 person found this helpful  

    No room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sno-Isle Libraries

    Pros

    You do get benefits if you're part time at 20 hours a week. If you have no career aspirations are content with occasional lateral moves within the organization, I’d recommend it as a nice job if you like working in customer service. It’s a relatively safe work environment. Job security is great.

    Cons

    Little to no room for advancement or growth despite any extra effort you put into your work or into expanding your knowledge base about the organization and the services it provides. Even though current managers & the Director were librarians who were able to work their way up through the ranks, those same women now seem to have instituted a standard of not promoting current employees if they can at all help it. Outside candidates are usually, if not always, chosen for the higher-paying jobs, indicating a sentiment that current employees simply aren't qualified to those same openings, despite their Sno-Isle experience.

    On their employment home page Sno-Isle claims to provide "...continuing opportunities for training and development, so you can explore a career that will be vital and interesting for years to come." This doesn’t appear true as I can say that I’ve rarely, if ever, seen it practiced: see above comment.

    Job security is great: no matter how poorly someone may perform their job, they won't be fired; the poor performance will just be ignored, or they’ll be moved to another position.

    Advice to ManagementAdvice

    Senior management people are purposefully separate from and out-of-touch with employees in the branches and are way too comfortable in their jobs, simply because there’s no accountability or methods for measuring work product. Start holding managers and directors accountable for their lack of management skills (there are some good managers, but there are also some real duds) and find a way to make them show they’re really working 40 hours a week.

    All areas of leadership need a serious routing to allow those truly in touch with the public and those with fresh ideas to lead the library. And most of all, please open your eyes and recognize the talent right under your noses. Hire from within: you have some amazingly talented and innovative people working here, so why the fanatical obsession with looking outside? Outside people aren’t magical; they’re just someone else’s employees.

    Doesn't Recommend
  10. 1 person found this helpful  

    Great environment to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sno-Isle Libraries

    Pros

    Professional environment. Caring culture with mix of new employees and others who have worked there for decades. Very committed to serving customers. Senior leadership very engaged. There is room and opportunity to make a difference and be noticed for it. Less interoffice politics than many other places. Non-unionized.

    Cons

    Moderate salaries and wages. Organization needs to concentrate on what it takes to move to the next level of excellence.

    Recommends
  11. 1 person found this helpful  

    Stable but stale.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sno-Isle Libraries

    Pros

    Great schedules, very flexible. All benefits paid, no cost to you. Very stable. Yearly anniversary raises and cost of living increase of 1-3%.

    Cons

    Leadership team doesn't have a clue. There is no room for advancement. Limited jobs available. The salary is lower than other jobs in the private sector.

    Advice to ManagementAdvice

    Listen to your lower management. The people running the company really have no clue. They are promoted librarians. Definitely not business people.

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