Sno-Isle Libraries
3.9 of 5 9 reviews
www.sno-isle.org Marysville, WA 150 to 499 Employees

Sno-Isle Libraries Reviews

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3.9 9 reviews

                             

100% Approve of the CEO

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Rico Tessandore

(1 ratings)

71% of employees recommend this company to a friend
9 Employee Reviews
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    Great place to work, if you can get in the door!

    Administration (Former Employee)
    Marysville, WA

    ProsNice people, mostly female environment. Great benefits!

    ConsTight culture, you need to fit in.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to work for people interested in a library career

    Former Employee (Former Employee)

    Pros- Great working environment
    - Supervisors are supportive and encouraging, and co-workers are friendly - relatively free of drama
    - Good pay for the work you do; great benefits for employees working over a certain amount of hours
    - Skills learned here can be applied in future jobs (customer service, clerical, computer, etc.)

    Cons- Patrons can be rude and difficult
    - Public libraries can be a dangerous place to work (seriously!)
    - Extremely hard to move up the ladder; competition is fierce for PSA and librarian positions
    - You will never get a full-time position (maybe in 15 years)

    Yes, I would recommend this company to a friend

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    Lots of time off, training, meetings, and old-fashioned ideas. Fear of change. Political. Gossip abounds.

    (Former Employee)
    Marysville, WA

    ProsStable. Lots of time off for full-time employees - vacation, holidays, plus 12 sick days per year (and they accrue forever)! A lot of "training" for everyone - they pay consultants all the time to provide training on the most unusual things. Food for every occasion. You will be "serving your community and offering equal access to information for all."

    ConsSalaries much lower than corporate world. The leadership has extremely little diversity (also, very few men) and has little or no training on how to efficiently run a company, but they are all awesome librarians. The leadership also seems to have a general fear of change, progress and especially technology. Medical/dental is paid for the employee, but if you have a family be prepared to pay over $1200/month in premiums out of your own pocket. Unless you hold a Masters Degree in Library Science, there are no opportunities for career progression. Environment is political. Gossip abounds. There is not enough parking for employees at headquarters when large meetings are held there, which is quite often. Many of the locations, especially the headquarters, are high crime areas. Vandalism and theft are issues in many branches. Also, be aware of "free speech" policy that allows library patrons 18 years of age and over access to view and print totally unfiltered websites in view of everyone else. Those in branches work weekends and evenings, assisting members of the general public, a wide variety of people. The leadership is overly fearful of any negative press, or even anything that could possibly be interpreted as such - some employees have been told to remove specific Facebook posts from their personal timelines because they put the organization in a bad light. To keep budget stable, the organization must convince public to vote to approve levy lid lift every 4 to 6 years. There's an extreme overabundance of meetings. Holiday decorations are not allowed in any Sno-Isle owned buildings.

    Advice to Senior ManagementIt's time for a change in top leadership. They should be replaced with a more diverse mix of people - include minorities and younger professionals, both men and women, who are not necessarily librarians by trade. They need to hire business people to run the organization, not just experienced librarians. Outsource - many internal services could be more efficiently and less expensively provided by outside companies, like ordering, preparing, and cataloging. Physical books are a dying medium - invest more in electronic resources. Google has made reference librarians virtually obsolete. You need "greener" trucks. Headquarters is top heavy with personnel versus in the locations directly serving the public. Freedom of speech does not mean you need to publically provide totally unfiltered access to websites of questionable character - most other library systems in the country filter website access to some degree. Trim costs so levy elections are not need so often. Allow holiday decorations. Finally, add RFID tags to books & DVDs, not just for efficiency, but for security, in an effort to be good stewards of resources. Too many items are simply walking out the door, never to return.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Organization

    Anonymous Employee (Current Employee)

    ProsWonderful, satisfying mission. Great leaders. Smart, dedicated and friendly employees. Continually receives high marks from customers and communities. Stable but always reaching for next level.

    ConsMany professional staff have master's degrees which carries a high degree of academic prestige and also can create an environment where non-mastered employees must prove themselves as equals.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Friendly, supportive and compassionate to employees

    PSA I Substitute (Current Employee)
    Marysville, WA

    ProsManagement is very open to questions and discussions about the job and company policies. Lots of opportunities for improvement through company-provided trainings and seminars.

    ConsAs a substitute, no benefits or guaranteed hours are available. All other staff receive exceptional benefits packages.

    Yes, I would recommend this company to a friend

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    Great place to work...

    Anonymous Employee (Former Employee)

    ProsGreat pay, benefits and work environment

    ConsHard to get a full time job.

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    1 person found this helpful  

    No room to grow

    Anonymous Employee (Current Employee)

    ProsYou do get benefits if you're part time at 20 hours a week. If you have no career aspirations are content with occasional lateral moves within the organization, I’d recommend it as a nice job if you like working in customer service. It’s a relatively safe work environment. Job security is great.

    ConsLittle to no room for advancement or growth despite any extra effort you put into your work or into expanding your knowledge base about the organization and the services it provides. Even though current managers & the Director were librarians who were able to work their way up through the ranks, those same women now seem to have instituted a standard of not promoting current employees if they can at all help it. Outside candidates are usually, if not always, chosen for the higher-paying jobs, indicating a sentiment that current employees simply aren't qualified to those same openings, despite their Sno-Isle experience.

    On their employment home page Sno-Isle claims to provide "...continuing opportunities for training and development, so you can explore a career that will be vital and interesting for years to come." This doesn’t appear true as I can say that I’ve rarely, if ever, seen it practiced: see above comment.

    Job security is great: no matter how poorly someone may perform their job, they won't be fired; the poor performance will just be ignored, or they’ll be moved to another position.

    Advice to Senior ManagementSenior management people are purposefully separate from and out-of-touch with employees in the branches and are way too comfortable in their jobs, simply because there’s no accountability or methods for measuring work product. Start holding managers and directors accountable for their lack of management skills (there are some good managers, but there are also some real duds) and find a way to make them show they’re really working 40 hours a week.

    All areas of leadership need a serious routing to allow those truly in touch with the public and those with fresh ideas to lead the library. And most of all, please open your eyes and recognize the talent right under your noses. Hire from within: you have some amazingly talented and innovative people working here, so why the fanatical obsession with looking outside? Outside people aren’t magical; they’re just someone else’s employees.

    No, I would not recommend this company to a friend

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    Great environment to work.

    Anonymous Employee (Current Employee)

    ProsProfessional environment. Caring culture with mix of new employees and others who have worked there for decades. Very committed to serving customers. Senior leadership very engaged. There is room and opportunity to make a difference and be noticed for it. Less interoffice politics than many other places. Non-unionized.

    ConsModerate salaries and wages. Organization needs to concentrate on what it takes to move to the next level of excellence.

    Yes, I would recommend this company to a friend

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    Stable but stale.

    Anonymous Employee (Current Employee)

    ProsGreat schedules, very flexible. All benefits paid, no cost to you. Very stable. Yearly anniversary raises and cost of living increase of 1-3%.

    ConsLeadership team doesn't have a clue. There is no room for advancement. Limited jobs available. The salary is lower than other jobs in the private sector.

    Advice to Senior ManagementListen to your lower management. The people running the company really have no clue. They are promoted librarians. Definitely not business people.

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Glassdoor is your free inside look at Sno-Isle Libraries reviews and ratings — including employee satisfaction and approval rating for Sno-Isle Libraries CEO Rico Tessandore. All 9 reviews posted anonymously by Sno-Isle Libraries employees.