Soak Nail Spa Reviews

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  1. If your looking for a busy job...this is it. But you have to want to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Receptionist in Reno, NV
    Current Employee - Receptionist in Reno, NV
    Recommends
    Positive Outlook

    I have been working at Soak Nail Spa part-time (More than a year)

    Pros

    The staff is amazing. We laugh all the time and I really feel supported. I have made lots of my best friends here.. My co workers are very supportive and flexible with scheduling. We are well taken care of and listened to.

    Cons

    This place can get crazy busy. You have to be able to handle several things at once. It is sometimes hard to get time off during the busy season.

    Advice to Management

    We would enjoy some more field trips...


  2. An extremely disappointing business model with false intentions.

    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Receptionist in Reno, NV
    Former Employee - Receptionist in Reno, NV

    I worked at Soak Nail Spa full-time (Less than a year)

    Pros

    As one would hope, working in a nail salon, nail services were free. But only $40 worth per month unless your handed out extra perks for doing something nice for the manager. The girls that manage to get hired are all very cool and the quality of their work is excellent.

    Cons

    Communication is encouraged yet problems are never fixed unless you do it yourself. Management serves as regular nail techs on the salon floor and leave hours before closing so they are often unavailable when needed. Therefore, receptionists fill the management roles but are not compensated for the extra responsibility. Receptionists bartend and wait on clientele and receive no tips or a portion of each services gratuities. The techs just assume that the reception will clean up after each client. It is a thankless role in the salon.

    Advice to Management

    Making your employees feel as though they should be thanking you for their job, doesn't contribute to a healthy work environment. As an employer, you should be thanking your employees for their hard work. Never assume that you, as the owner, have nothing to learn. Assuming that you are superior to your employees creates hostility. Each employee should be properly interviewed (by the owner) and after taking the time to get to know each employee, their strengths and skills can be utilized instead of depreciated.



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