Soboba Casino Reviews

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  1. A learning experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cash Operations in San Jacinto, CA
    Former Employee - Cash Operations in San Jacinto, CA

    I worked at Soboba Casino full-time (more than 3 years)

    Pros

    Friendly-family oriented team and exciting atmosphere that is always changing.

    Cons

    Atmosphere exposed employees to second-hand smoke.

    Recommends
    Neutral Outlook
  2. Exhausting....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Table Games Dealer in San Jacinto, CA
    Current Employee - Table Games Dealer in San Jacinto, CA

    I have been working at Soboba Casino part-time (more than 10 years)

    Pros

    Great co-workers. A good job as a break-in employee for the gaming industry.

    Cons

    To much turn-over in management, customer service is not a strong point, and no future plans to improve the business.

    Doesn't Recommend
    Negative Outlook
  3. Great employees, but you can[t trust Management. They tell you how great you are, & then no job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Soboba Casino full-time (more than 8 years)

    Pros

    Close to home, Good benefits, Great employees to work with.

    Cons

    Druggies, dope addicts, and smoke. Management lies, and does not care about you. You are a number, and the bottom line is if they need money you have no job if you went into Management. Not bad if you stay a Supervisor, but once you go above, expect cuts.

    Advice to ManagementAdvice

    Take care of your loyal and honest Managers, stop treating everyone as a number. Take care of the people that truly care about their job.

    Doesn't Recommend
    Negative Outlook
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  5. Graphic Designer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Designer in San Jacinto, CA
    Former Employee - Graphic Designer in San Jacinto, CA

    I worked at Soboba Casino part-time (more than a year)

    Pros

    fast paced, decent pay, very good colleagues

    Cons

    lack of understanding to focus and target their messages to their audience

    Advice to ManagementAdvice

    claim your market

    Recommends
    Neutral Outlook
  6. I thought it would be a good place to start a career. I was wrong.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Jacinto, CA
    Former Employee - Anonymous Employee in San Jacinto, CA

    I worked at Soboba Casino full-time (more than 5 years)

    Pros

    The pay is about average for a casino, if you are an hourly employee you will almost never work overtime, some of the other employees are truly great people who care a lot.

    Cons

    The smoke in the casino, the food is mediocre and there is only one or two options for lunch, if there is an event or a really busy night at the casino you will be stuck in traffic for hours on the one two lane road that goes in and out of the casino, almost every department is poorly run, if you ask every supervisor or manager the same question you will get a different answer from each of them, the policies are poorly written, vague, and randomly enforced, the laziness and incompetence of upper management is legendary, especially the HR department which can screw you. Favoritism runs rampant.

    The clientele is trashy, there are a lot of drug users that come in the casino. Security usually throws them out but they come back eventually. The benefits are below average, if you even get any.

    Advice to ManagementAdvice

    You need to raise the standards, and it starts at the top. Most managers and supervisors have been there a very long time and they just do the minimum to get by and keep their job. For every good supervisor/manager there are five that are terrible. You need to clean house, get rid of the garbage, employees and managers. The standards need to come up, big time.

    The fact that you laid off the entire poker department is an example of gross incompetence. Then you take away the benefits of another entire department. Why do you even have financial analysts and business/marketing analysts if they could not see this coming in time to prevent this? Moral is awful overall, and it shows.

    Doesn't Recommend
    Negative Outlook
  7. "was" an AWESOME place........................

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Soboba Casino full-time (more than 3 years)

    Pros

    Was homey and cozy! friendly!

    Cons

    No ADVANCEMENT! Forget it! Company doesn't look at the talent they have, but hires out.

    Advice to ManagementAdvice

    CLEAN YOUR HOUSE! there are some that have ruined this lovely place to work. Time for you all to listen to your LOWER employees about some management!

    Doesn't Recommend
    Negative Outlook
  8. Soboba Casino - you may still have a job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Floor Supervisor in San Jacinto, CA
    Former Employee - Floor Supervisor in San Jacinto, CA

    I worked at Soboba Casino

    Pros

    Career advancement is possible. Decent to good benefits. Fellow employees are really great people for the most part. Security protecting employees and customers is outstanding.

    Cons

    Constant layoffs and frequent firings are common. There is no job security in any department. There is a long commute to work no matter where you live due to the isolated reservation, poor road access, poor traffic control through the nearby towns. Too many customers obviously use drugs and are not preempted at the door. Access to the casino is one road with a single lane in each direction. During high traffic events it may take two hours to enter or leave the casino. Sometimes the road is closed during the rainy season due to mud slides. During the fire season, the casino is in a high risk area.

    Advice to ManagementAdvice

    Let employees know what is going on in the company, ever changing management is not a plus -- stability is needed. Hire decent marketing and improve the placement of ads/billboards to help drive customers to the casino, improve your website for usability, modernization and pure information -- content is lacking. Firing huge groups of employees every year is horrible for moral.

    Doesn't Recommend

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