Social Security Administration Reviews

Updated June 8, 2015
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1.8
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Carolyn W. Colvin
8 Ratings

Pros
  • Good work life balance possible (in 17 reviews)

  • Benefits were great and flexible work schedule (in 11 reviews)

Cons
  • I was laid off due to budget issues (in 7 reviews)

  • Old out of date computer systems (in 4 reviews)

More Pros and Cons

26 Employee Reviews

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  1. Helpful (2)

    Good worker

    Former Employee - Case Technician Legal Assistant in Baltimore, MD
    Former Employee - Case Technician Legal Assistant in Baltimore, MD

    I worked at Social Security Administration (More than 10 years)

    Pros

    Helping people that have applied for social security disability

    Cons

    Working with unruly customers that have applied for social security disability


  2. Helpful (1)

    IT Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Social Security Administration

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Flexible work schedule
    - Ability to work from home (Telework)
    - Easy Commute

    Cons

    - Very poor management with no accountability
    - No investment in the skillset of the workforce
    - Management is more focused on manuevering our of audit findings rather than attempting to remediate the root cause of the issue


  3. Helpful (2)

    If you can't read or work hard work here

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative in Baltimore, MD
    Former Employee - Claims Representative in Baltimore, MD

    I worked at Social Security Administration

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No mandatory over-time. You get off when an ex-President dies.

    Cons

    Management, computer system, no telecommuting, back-biting and bickering instead of working.

    Advice to Management

    Join the rest of the world and let people tele-commute.


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  5. Helpful (4)

    Nepo-, what?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Social Security Administration full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    I heard from a reliable source that two members of management were trying to track down the specific party responsible for a negative review posted on this site by an employee. Oh, wait. I guess that's not a "pro" at all. Oops.

    Cons

    It is impossible to work here for any length of time and not witness several examples of egregious nepotism in hiring practices. With often times hundreds of interested people applying for the same job on USAJobs, I find it nearly impossible to believe that many of the people who are hired from those postings--who happen to be the family members of existing supervisors/management--really are the best qualified for the position. Additionally, there is a (quietly discussed) agreement among many employees that favoritism, race, and gender have as much to do with getting a detail/promotion as one's actual qualifications given the agency's strive towards proving how diverse it is.

    Advice to Management

    Crack down on nepotism and favoritism. Promote those who are best qualified for details and promotions without regard to the person's race or gender and how increasing one group's representation in management will make the agency appear. Employees will respect the process more if they believe they have a fair shot at getting something they worked hard to be considered for. Instead, as it stands, morale is incredibly low and hard workers begin to perform less, because they realize it matters very little in the grand scheme of things. Turnover becomes an issue, because disenfranchised employees have enough of it and look for other jobs in the federal government to apply to in hopes that the situation will improve elsewhere.


  6. Helpful (2)

    High Levels of Employee Despair

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Insurance Specialist in Baltimore, MD
    Former Employee - Social Insurance Specialist in Baltimore, MD

    I worked at Social Security Administration full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    A good place for those without high levels of education who just want a paycheck without working too hard. Flexible work hours, guaranteed time off, high salaries for non-professionals, guaranteed employment.

    Cons

    Very disfunctional. Poor management. Culture of low expectations and achievement. Limited promotional potential. Quality work not expected or recognized. Just a very sad work environment. High levels of employee despair. Employees not empowered. Not a good option for professionals who want to satisfy thier potential. Management promotes poor performers just to get them out of that department.

    Advice to Management

    Employees should be promoted based on merit, not "time in grade" or who they know. Should share information and authority down the line and not ignore employee advice.


  7. Helpful (1)

    Stay away

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Engineer in Baltimore, MD
    Former Employee - Network Engineer in Baltimore, MD

    I worked at Social Security Administration full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    After a while, they rotate you around with different groups to keep things interesting.

    Pay was ok.

    Quite accommodating to people who were dying. There was row of hover-round type electric carts on the ground floor with slots for oxygen tanks.

    If you can make it there for 30 years, you can retire at 80% pay.

    After you are there for a while, as long as you show up, your boss cannot tell you what to do.

    Not so subject to business cycles as non-government jobs.

    Cons

    Rampant waste had me thinking about joining the Tea Party.
    If you have worked in business before, you should probably stay away.


  8. Good overtime poor work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at Social Security Administration full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Easy to work overtime on weekends and also can have credit hours when you don't have enough leave for time off

    Cons

    Dealing with career government employees can be frustrating. Fixing their mistakes. also had abestos in the building

    Advice to Management

    Listen to the people who do the work


  9. Helpful (2)

    its alright

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Baltimore, MD
    Current Employee - Claims Representative in Baltimore, MD

    I have been working at Social Security Administration full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    if you are determined and hard working you cn make a career out of working at SSA.

    Cons

    The internal promotion ssytem seems to be a lil unfair at times, its all about who you know not really what you know

    Advice to Management

    sometimes you daughters bestfriend or your family memeber is not the best person for the position.


  10. Helpful (1)

    Mixed views

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at Social Security Administration full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Serving the public. Benefits. Flexibility

    Cons

    Regulations. Disrespected by public. Employees feel entitled. No compassion for public. Baby boomers not appreciated.

    Advice to Management

    Hold employees accountable not their hand


  11. Helpful (3)

    Decent place to work, however, very monotonous and thankless.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at Social Security Administration full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Job Security, Overtime (When available), Vacation time.

    Cons

    Favoritism, Office Politics, Easy to get trapped into your position track, Difficult to break into other facets of the agency.



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