Social Security Administration Reviews

Updated April 14, 2015
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  • Baltimore, MD Area
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2.5
37 Reviews
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Carolyn W. Colvin
9 Ratings

37 Employee Reviews

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  1. IT Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Specialist in Woodlawn, MD
    Former Employee - IT Specialist in Woodlawn, MD

    I worked at Social Security Administration

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good hours. Good work/life balance ( you don't live your job). Good people for the most part.

    Cons

    I have nothing to enter here.

    Advice to Management

    Find a way to FAIRLY evaluate employees.

  2. Wonderful place to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Contractor - Training Consultant in Woodlawn, MD
    Former Contractor - Training Consultant in Woodlawn, MD

    I worked at Social Security Administration as a contractor (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great atmosphere, people come here to work and stay.
    People leave to work at other agencies, and they come back to SSA.

    Cons

    Huge parking lot but lots of parking, a building you can take a 2 hour walk inside.

    Don't expect an intimate place where you know everybody, this place is huge!

    Advice to Management

    Keep doing what you are doing, this is a great place to work.

  3. Helpful (2)

    If you can't read or work hard work here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative in Baltimore, MD
    Former Employee - Claims Representative in Baltimore, MD

    I worked at Social Security Administration

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    No mandatory over-time. You get off when an ex-President dies.

    Cons

    Management, computer system, no telecommuting, back-biting and bickering instead of working.

    Advice to Management

    Join the rest of the world and let people tele-commute.

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  5. Helpful (2)

    Nepo-, what?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Social Security Administration full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    I heard from a reliable source that two members of management were trying to track down the specific party responsible for a negative review posted on this site by an employee. Oh, wait. I guess that's not a "pro" at all. Oops.

    Cons

    It is impossible to work here for any length of time and not witness several examples of egregious nepotism in hiring practices. With often times hundreds of interested people applying for the same job on USAJobs, I find it nearly impossible to believe that many of the people who are hired from those postings--who happen to be the family members of existing supervisors/management--really are the best qualified for the position. Additionally, there is a (quietly discussed) agreement among many employees that favoritism, race, and gender have as much to do with getting a detail/promotion as one's actual qualifications given the agency's strive towards proving how diverse it is.

    Advice to Management

    Crack down on nepotism and favoritism. Promote those who are best qualified for details and promotions without regard to the person's race or gender and how increasing one group's representation in management will make the agency appear. Employees will respect the process more if they believe they have a fair shot at getting something they worked hard to be considered for. Instead, as it stands, morale is incredibly low and hard workers begin to perform less, because they realize it matters very little in the grand scheme of things. Turnover becomes an issue, because disenfranchised employees have enough of it and look for other jobs in the federal government to apply to in hopes that the situation will improve elsewhere.

  6. Helpful (2)

    Social Insurance Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Authorizer in Woodlawn, MD
    Former Employee - Claims Authorizer in Woodlawn, MD

    I worked at Social Security Administration full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Flextime, Overtime, Excellent Pay, Training and development,work/life balance

    Cons

    Poor Management, Terrible Backlogs of Cases, A lot of unhappy people

    Advice to Management

    Be fair to everyone, not just your favorite employees

  7. Helpful (3)

    If SSA is a representative of other government agencies, then our country is screwed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Woodlawn, MD
    Former Employee - Anonymous Employee in Woodlawn, MD

    I worked at Social Security Administration full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There is absolutely nothing good to say about this place.

    Cons

    Lack of any proper management. Corrupt higher management has created a hostile work environment. If you can't accept their judgement, then you will be bullied and harassed. No one wants to take responsibility for their lack of proper management and will always blame the other person. This agency needs to be audited and completely restructured, otherwise there will be nothing left for the working class today.

    Advice to Management

    Too many old school managers who lack any vision or forward thinking. The entire agency is years behind the main stream business sector in technology and proper management skills. The employees and the public who they serve are suffering from all of the waste this agency is causing.

  8. Helpful (1)

    High Levels of Employee Despair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Social Insurance Specialist in Baltimore, MD
    Former Employee - Social Insurance Specialist in Baltimore, MD

    I worked at Social Security Administration full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    A good place for those without high levels of education who just want a paycheck without working too hard. Flexible work hours, guaranteed time off, high salaries for non-professionals, guaranteed employment.

    Cons

    Very disfunctional. Poor management. Culture of low expectations and achievement. Limited promotional potential. Quality work not expected or recognized. Just a very sad work environment. High levels of employee despair. Employees not empowered. Not a good option for professionals who want to satisfy thier potential. Management promotes poor performers just to get them out of that department.

    Advice to Management

    Employees should be promoted based on merit, not "time in grade" or who they know. Should share information and authority down the line and not ignore employee advice.

  9. Helpful (1)

    Stay away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer in Baltimore, MD
    Former Employee - Network Engineer in Baltimore, MD

    I worked at Social Security Administration full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    After a while, they rotate you around with different groups to keep things interesting.

    Pay was ok.

    Quite accommodating to people who were dying. There was row of hover-round type electric carts on the ground floor with slots for oxygen tanks.

    If you can make it there for 30 years, you can retire at 80% pay.

    After you are there for a while, as long as you show up, your boss cannot tell you what to do.

    Not so subject to business cycles as non-government jobs.

    Cons

    Rampant waste had me thinking about joining the Tea Party.
    If you have worked in business before, you should probably stay away.

  10. Good overtime poor work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at Social Security Administration full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Easy to work overtime on weekends and also can have credit hours when you don't have enough leave for time off

    Cons

    Dealing with career government employees can be frustrating. Fixing their mistakes. also had abestos in the building

    Advice to Management

    Listen to the people who do the work

  11. Helpful (2)

    its alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Baltimore, MD
    Current Employee - Claims Representative in Baltimore, MD

    I have been working at Social Security Administration full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    if you are determined and hard working you cn make a career out of working at SSA.

    Cons

    The internal promotion ssytem seems to be a lil unfair at times, its all about who you know not really what you know

    Advice to Management

    sometimes you daughters bestfriend or your family memeber is not the best person for the position.

Social Security Administration Photos

Parking lot view of the Social Security Administration headquarter office located in Woodlawn, MD (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.178)
2121 Crystal Drive

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