Social Security Administration
3.3 of 5 194 reviews
www.ssa.gov Baltimore, MD 5000+ Employees

Social Security Administration Reviews in Baltimore, MD

Updated Jun 11, 2014
All Employees Current Employees Only

3.0 28 reviews

                             

50% Approve of the CEO

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Carolyn W. Colvin

(4 ratings)

50% of employees recommend this company to a friend
28 Employee Reviews Back to all reviews
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    its alright

    Claims Representative (Current Employee)
    Baltimore, MD

    Prosif you are determined and hard working you cn make a career out of working at SSA.

    ConsThe internal promotion ssytem seems to be a lil unfair at times, its all about who you know not really what you know

    Advice to Senior Managementsometimes you daughters bestfriend or your family memeber is not the best person for the position.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Mixed views

    Anonymous Employee (Former Employee)
    Baltimore, MD

    ProsServing the public. Benefits. Flexibility

    ConsRegulations. Disrespected by public. Employees feel entitled. No compassion for public. Baby boomers not appreciated.

    Advice to Senior ManagementHold employees accountable not their hand

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Decent place to work, however, very monotonous and thankless.

    Anonymous Employee (Former Employee)
    Baltimore, MD

    ProsJob Security, Overtime (When available), Vacation time.

    ConsFavoritism, Office Politics, Easy to get trapped into your position track, Difficult to break into other facets of the agency.

    No, I would not recommend this company to a friend

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    Family friendly job, but very limited opportunities

    IT Specialist (Current Employee)
    Baltimore, MD

    ProsSSA is flexible when you need time for family. It's an easy drive to work, the salary is decent and the buildings are now modern.

    ConsThere is little chance for advancement. We were recently told they are top heavy, so don't expect any promotions. They are filling existing positions with anyone that already has that grade, whether qualified or not. If a job is posted, it is usually restricted to the current staff or immediate component, so there are very limited opportunities. They are also starting to downgrade positions (same work, but lower grade). Also, people brought in mid-career 10 years ago to gain the industry knowledge and replace the baby boomers, are now overlooked for promotions and new assignments.

    Advice to Senior ManagementYou need to let employees apply across components. If you value the inter-component knowledge that is required on every posting, why promote people who have only worked in one area or have limited knowledge. Astrue (former comm.) was wrong when he said a manager doesn't have to know what they're managing. They also don't know what's falling through the cracks. Last, get rid of the SSA-45, used to apply for jobs since the 70's. Use a resume, like professional agencies.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Good Agency - Baltimore location

    Anonymous Employee (Former Employee)
    Baltimore, MD

    ProsLaid back; flex schedules and work at home options. Great benefits.

    ConsGov't salary is lower than public sector, as expected, but you are also subject to any federal budget issues.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Federal Government Agency

    IT Specialist (Current Employee)
    Woodlawn, MD

    ProsFlexible work schedule. Challenging projects.

    ConsFew resources due to shrinking budgets. Hierarchy rewards time over skill.

    Advice to Senior ManagementFirst, People with aggressive personalities are NOT always the best choice. Second, remember why you are here, not for yourselves but for the American people, too many decisions are made with bonuses in mind rather than substance.......

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    not bad

    IT Specialist (Current Employee)
    Woodlawn, MD

    Prosstable'
    secure in a way
    very friendly colleagues

    Consno bonuses thanks to sequester
    chance of being furloughed thanks to political climate
    no real training program
    contractors are responsible for all the fun work

    Advice to Senior Managementget to know your employee skillsets and encourage creativity more

    Yes, I would recommend this company to a friend

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    visual information specialists

    Visual Information Specialist (Former Employee)
    Baltimore, MD

    ProsGreat job opportunities throughout the agency.

    ConsIndividual development plan, require that supervisors work closely with prospective development of individuals however many managers are not equipped or experienced enough to support or help individuals in their ideal development.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    One of the best places to work if you like knowing you are making a difference.

    IT Specialist (Former Employee)
    Baltimore, MD

    ProsConnections. You meet so many people. You have access to learn how to serve the public, have access to manage large projects and really stand out in the agency. It was worth working there once.

    ConsManagement changes can sometimes be unsettling if you are not used to the politics that comes with it. They start you out very low on the salary tree, depending on your qualifications and make it almost impossible to get hired at a higher grade. Grade increase rules and the forms to fill out are not like a normal job promotion and you have to fight for that position.

    Advice to Senior ManagementTrust your employees. Just because you have the title of 'supervisory' in your grade description doesn't mean you have to micromanage. Those that don't do this, you already know how to run your business and are great managers!

    Yes, I would recommend this company to a friend

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    Safe, stable, and boring

    Project Manager (Current Employee)
    Baltimore, MD

    ProsGood benefits, job security, good pay for average employee. TSP (401k) matching is excellent, as is pension. There are small bonuses available, but one has to be on a noticable and successful project to get them. Alternative work schedules are good, but they need to go farther.

    ConsUnfortunately, the pension, generous base salaries, and the virtual inability to be fired means that the average employee lacks an incentive to be innovative or leave for other opportunities. This leads to a conservative & insulative culture that tends to be more inward looking rather than risk taking. The hiring process makes it difficult to get the best employees with specific skill sets. Some federal benefits are quirky and not easy to use compared to other large private sector employers. At the executive level, pay is often not commensurate with the private sector or even other agencies. Work from home policies are a must.

    Advice to Senior ManagementThe most difficult thing about the SSA workplace (HQ) is the human capital. Give more incentives to people (whether monetary or otherwise) to work harder and smarter. Push to reform hiring processes to accomodate new people with expertise. Push those who have been there for some time to change old patterns. There is no danger of too much dynamism in this workplace, so pushing for more will not hurt.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Social Security Administration reviews and ratings in Baltimore, MD — including employee satisfaction and approval rating for Social Security Administration CEO Carolyn W. Colvin. All 28 reviews posted anonymously by Social Security Administration employees.