Social Security Administration Reviews

Updated July 28, 2015
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3.0
Rating Trends
Recommend to a friend
Approve of CEO
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Carolyn W. Colvin
45 Ratings

Pros
  • Good work life balance possible (in 17 reviews)

  • Benefits were great and flexible work schedule (in 11 reviews)

Cons
  • I was laid off due to budget issues (in 7 reviews)

  • Old out of date computer systems (in 4 reviews)

More Pros and Cons

284 Employee Reviews

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  1. job review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great working environment and good benefits

    Cons

    low pay and slow pace work

    Advice to Management

    upgrade and speed up process


  2. CR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Social Security Administration

    Pros

    Great pay, good benefits, easy job, training 3 months, promotion driven. Mgmt is fun and easy going. Each office differs from the next

    Cons

    Great company no cons for

    Advice to Management

    Keep up the great work


  3. Great Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Service Representative in Spokane, WA
    Current Employee - Contact Service Representative in Spokane, WA

    I have been working at Social Security Administration full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good benefits, salary, and consistent schedule

    Cons

    Repetitive workloads with a lot of slow technology

    Advice to Management

    Create more career opportunities


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Unless you are in an area with a Regional Office, skip it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Representative in Houston, TX
    Current Employee - Claims Representative in Houston, TX

    I have been working at Social Security Administration full-time (More than 5 years)

    Pros

    Good money if you are Claims Representative Great leave and benefits Pension

    Cons

    Little to no upward mobility if you work in an area that only has Field Offices Crappy pay if you are a Service Rep or Teleservice Rep


  6. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Undisclosed in Omaha, NE
    Current Employee - Undisclosed in Omaha, NE

    I have been working at Social Security Administration

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great benefits, flexible schedule, telework opportunities, promotion opportunity, organized administration, job security, employee support and development programs, professional environment

    Cons

    political restraints, union issues, need to move to gain upper-level promotion, some coworkers do not carry the load and cannot be removed

    Advice to Management

    keep up the great work and be watchful of union issues


  7. Claims Representative

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Social Security Administration full-time

    Pros

    The environment was friendly. Good co-workers. Got a chance to help people and learned a lot.

    Cons

    It can get stressful as the volume of work can be very high at times.

    Advice to Management

    Provide more opportunities for advancement.


  8. Claims Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD

    I have been working at Social Security Administration full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flex time, government benefits, mobility

    Cons

    Heavy workload not commensurate with salary


  9. Management issues

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CR in San Mateo, CA
    Former Employee - CR in San Mateo, CA

    I worked at Social Security Administration

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Direct contact to help people, you as an individual make a difference in peoples lives.

    Cons

    Poorly designed software, poorly organized offices, micro management, poor training, updated computer systems.

    Advice to Management

    Make sure the staff is properly taught and then trust them


  10. Contact Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Contact Representative in Boise, ID
    Current Employee - Contact Representative in Boise, ID

    I have been working at Social Security Administration full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits are great, decent pay, low stress, leave work at the office and don't take it home, co-workers are great and love the mix of admin and legal in my job.

    Cons

    Would be nice if starting pay was more negotiable but the pay is still great for my area. Hopefully after the probationary period my pay will increase a bit.


  11. disability claims adjudicator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Adjudicator in Pittsburgh, PA
    Current Employee - Adjudicator in Pittsburgh, PA

    I have been working at Social Security Administration full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    you don't take work home with you. union represents your interests. schedules are flexible to a degree.

    Cons

    can be tedious and monotonous at times. documenting everything according to policy and regulations leaves less room for independence.

    Advice to Management

    keep up the great work and communications. training is helpful and the only thing I would add are teambuilding exercises to encourage cohesion among employees.



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