Social Security Administration

  www.ssa.gov
  www.ssa.gov

Social Security Administration Reviews

Updated December 14, 2014
Updated December 14, 2014
225 Reviews
3.2
225 Reviews
Rating Trends

Recommend to a friend
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Carolyn W. Colvin
31 Ratings

Review Highlights

Pros
  • Work life balance is great if you don't care about salary (in 17 reviews)

  • Flexible work schedule, Great work environment, Overtime availability pending budget, Option to work credit hours (in 11 reviews)


Cons
  • Budget Issues cut my position after being informed it would continue for a year (in 7 reviews)

  • 500 (I don't understand the arguments that federal employees make out better than private sector (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Contact Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Social Security Administration

    Pros

    Learned an extreme amount information about the programs offered at SSA

    Cons

    Limited hiring ability (always in-house or temporary)
    no sturdy management
    poor integrity

    Recommends
    Neutral Outlook
  2.  

    The same as any typical governmental agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time (less than an year)

    Pros

    Flexible schedule. Better benefits than having none.

    Cons

    Benefits are still not great being that it's the federal government. Most people that work there have been there forever, very stagmented in approach to work. Very difficult to get promoted as advancement are either based on favoritism.

    Advice to ManagementAdvice

    Gove younger people a chance for promotions

    Doesn't Recommend
    Neutral Outlook
  3.  

    Great stepping stone in the federal govt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSR in Jamaica, NY
    Current Employee - TSR in Jamaica, NY

    I have been working at Social Security Administration

    Pros

    Great health benefits, thift savings, flex schedule, paid holidays, weekends off,

    Cons

    Boring at times, management can be rude, unprofessionalism at times.

    Recommends
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  5.  

    Social Insurance Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Authorizer in Woodlawn, MD
    Former Employee - Claims Authorizer in Woodlawn, MD

    I worked at Social Security Administration full-time (more than 10 years)

    Pros

    Flextime, Overtime, Excellent Pay, Training and development,work/life balance

    Cons

    Poor Management, Terrible Backlogs of Cases, A lot of unhappy people

    Advice to ManagementAdvice

    Be fair to everyone, not just your favorite employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    TSR

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time

    Pros

    Wiil always have a job

    Cons

    a lot of work and have to do it about 3 years

    Recommends
    Positive Outlook
  7.  

    If you're not management, don't bother

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration

    Pros

    Still learning the ropes but I can say this agency is flexible if you have a family

    Cons

    Hard to get up the rank internally, best bet is to apply externally.

    Advice to ManagementAdvice

    none

    Doesn't Recommend
  8.  

    Wouldn't recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attorney Adviser in Los Angeles, CA
    Former Employee - Attorney Adviser in Los Angeles, CA

    I worked at Social Security Administration full-time (more than 3 years)

    Pros

    Worked in three different ODARs (hearing offices), two ok, one abysmal. Good benefits, predictable hours, some decent people work here.

    Cons

    Some really messed up people work in some ODARs in positions of control, and can make your life miserable. Other offices have people in control who are just plain incompetent. My understanding is the good offices are ok to work at, but anywhere you work the writing is dull and you're only working toward retirement.

    Advice to ManagementAdvice

    Upper management: come visit your ODARs, talk with the writers and support staff. You'll get a much better picture of what's going on than just listening to local admin's sugar coating.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Stable but not very interesting work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Analyst
    Current Employee - Security Analyst

    I have been working at Social Security Administration full-time (more than an year)

    Pros

    Its a stable work environment and the pay is average.

    Cons

    They do not want to innovate. A lot of people (not all) prefer things that do not change and fight you at every turn if you try.

    Advice to ManagementAdvice

    Stop using service comp dates as the #1 tool for promotion. And stop making decisions to apease the union reps!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Claims Taker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at Social Security Administration full-time (less than an year)

    Pros

    Flexible work schedule. Decent pay and good benefits. Great coworkers and it's a position that allows you to help people who truly need help.

    Cons

    Training takes awhile. GSA/SSA don't offer free parking.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Great.

    • Career Opportunities
    Current Employee - Hearing Monitor in San Francisco, CA
    Current Employee - Hearing Monitor in San Francisco, CA

    I have been working at Social Security Administration part-time (less than an year)

    Pros

    It pays really well. Scheduling is done easily as long as you can get a contract. You get to work with some really renown Admin Law Judges and attorneys.

    Cons

    Because Im under contract, there's no upward mobility. Its often times really dull. The work is repetitive. It's a great job for someone like me who is in college.

Social Security Administration Photos

Parking lot view of the Social Security Administration headquarter office located in Woodlawn, MD (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.178)
2121 Crystal Drive

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