Social Security Administration

www.ssa.gov

Social Security Administration Reviews

Updated January 27, 2015
Updated January 27, 2015
236 Reviews
3.1
236 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Carolyn W. Colvin
35 Ratings

Review Highlights

Pros
  • Work life balance is great if you don't care about salary (in 17 reviews)

  • Flexible work schedule, Great work environment, Overtime availability pending budget, Option to work credit hours (in 11 reviews)


Cons
  • Budget Issues cut my position after being informed it would continue for a year (in 7 reviews)

  • 500 (I don't understand the arguments that federal employees make out better than private sector (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good intro to Government job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Technician in Wilkes-Barre, PA
    Former Employee - Customer Service Technician in Wilkes-Barre, PA

    I worked at Social Security Administration full-time (more than 5 years)

    Pros

    Every job has stress, but this was one of my least stressful. You learn to plan for your future by acquiring knowledge on SSA programs. You have a feeling of accomplishment when you help others. Good pay and benefits. No weekend work, which is a big pro.

    Cons

    Sometimes the people you are trying to help are not well mentally or are just upset and you are going to take the brunt of it. Government work is governed by rules, policies, and regulations; not always by common sense.

    Advice to ManagementAdvice

    Be more personable and less robotic.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great Company to Work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Intern in Minden, LA
    Former Employee - Student Intern in Minden, LA

    I worked at Social Security Administration

    Pros

    Laid back atmosphere and steady flow of work. Great benefits such as PTO and sick leave allowances.

    Cons

    More of the work is moving to computer database, but there is still alot of paperwork to your job. Work hours have also been cut.

    Advice to ManagementAdvice

    Great management!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    looking for some thing diff than retail which did for 27 years..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Disbalility in Owensboro, KY
    Current Employee - Disbalility in Owensboro, KY

    I have been working at Social Security Administration as an intern (more than 3 years)

    Pros

    I willing to try something diff than what I uses to do. what that is I don't know what is yet one pro I willing to change for the job.

    Cons

    missing out being with friends, relaxing. change is hard for me do. sometimes I talk myself out what should do. looking back not forward is the biggest thing I do. that one thing I try to change.

    Recommends
    Positive Outlook
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  5.  

    Claims Taker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at Social Security Administration full-time (less than a year)

    Pros

    Flexible work schedule. Decent pay and good benefits. Great coworkers and it's a position that allows you to help people who truly need help.

    Cons

    Training takes awhile. GSA/SSA don't offer free parking.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Great.

    • Career Opportunities
    Current Employee - Hearing Monitor in San Francisco, CA
    Current Employee - Hearing Monitor in San Francisco, CA

    I have been working at Social Security Administration part-time (less than a year)

    Pros

    It pays really well. Scheduling is done easily as long as you can get a contract. You get to work with some really renown Admin Law Judges and attorneys.

    Cons

    Because Im under contract, there's no upward mobility. Its often times really dull. The work is repetitive. It's a great job for someone like me who is in college.

  7.  

    My experience was great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Social Security Administration

    Pros

    The pay was great and the hours were flexible

    Cons

    The production were sometime impossible to meet

    Advice to ManagementAdvice

    Judge on a case by case

  8. 1 person found this helpful  

    Great place to work, A relatively lowkey, low stress environment. Never take work home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Authorizer in Kansas City, MO
    Current Employee - Benefit Authorizer in Kansas City, MO

    I have been working at Social Security Administration full-time (more than a year)

    Pros

    flexible hours, no dress code, promotion potential, good benefits, great union,

    Cons

    BA job can be difficult, training is long.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Excellent Federal employer with high pay rates and room for advancement

    Former Employee - Senior Case Technician in San Bernardino, CA
    Former Employee - Senior Case Technician in San Bernardino, CA

    I worked at Social Security Administration full-time (more than 3 years)

    Pros

    Flexiplace (their version of telecommuting), great office morale, monetary awards.

    Cons

    Difficult to get hired unless you know someone, are related to someone or have veteran's preference.

  10.  

    Lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative
    Current Employee - Claims Representative

    I have been working at Social Security Administration full-time (more than 5 years)

    Pros

    Great office environment, Exciting, Demanding, opportunity for advancement

    Cons

    Not enough staff to handle wok load

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    its alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Baltimore, MD
    Current Employee - Claims Representative in Baltimore, MD

    I have been working at Social Security Administration full-time (more than 10 years)

    Pros

    if you are determined and hard working you cn make a career out of working at SSA.

    Cons

    The internal promotion ssytem seems to be a lil unfair at times, its all about who you know not really what you know

    Advice to ManagementAdvice

    sometimes you daughters bestfriend or your family memeber is not the best person for the position.

    Recommends
    Positive Outlook
    Approves of CEO

Social Security Administration Photos

Parking lot view of the Social Security Administration headquarter office located in Woodlawn, MD (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.178)
2121 Crystal Drive

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