Social Security Administration

  www.ssa.gov
  www.ssa.gov

Social Security Administration Reviews

Updated December 21, 2014
Updated December 21, 2014
227 Reviews
3.1
227 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Carolyn W. Colvin
32 Ratings

Review Highlights

Pros
  • Work life balance is great if you don't care about salary (in 17 reviews)

  • Flexible work schedule, Great work environment, Overtime availability pending budget, Option to work credit hours (in 11 reviews)


Cons
  • Budget Issues cut my position after being informed it would continue for a year (in 7 reviews)

  • 500 (I don't understand the arguments that federal employees make out better than private sector (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Claims Taker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at Social Security Administration full-time (less than an year)

    Pros

    Flexible work schedule. Decent pay and good benefits. Great coworkers and it's a position that allows you to help people who truly need help.

    Cons

    Training takes awhile. GSA/SSA don't offer free parking.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great.

    • Career Opportunities
    Current Employee - Hearing Monitor in San Francisco, CA
    Current Employee - Hearing Monitor in San Francisco, CA

    I have been working at Social Security Administration part-time (less than an year)

    Pros

    It pays really well. Scheduling is done easily as long as you can get a contract. You get to work with some really renown Admin Law Judges and attorneys.

    Cons

    Because Im under contract, there's no upward mobility. Its often times really dull. The work is repetitive. It's a great job for someone like me who is in college.

  3.  

    My experience was great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Social Security Administration

    Pros

    The pay was great and the hours were flexible

    Cons

    The production were sometime impossible to meet

    Advice to ManagementAdvice

    Judge on a case by case

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Great place to work, A relatively lowkey, low stress environment. Never take work home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Authorizer in Kansas City, MO
    Current Employee - Benefit Authorizer in Kansas City, MO

    I have been working at Social Security Administration full-time (more than an year)

    Pros

    flexible hours, no dress code, promotion potential, good benefits, great union,

    Cons

    BA job can be difficult, training is long.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Excellent Federal employer with high pay rates and room for advancement

    Former Employee - Senior Case Technician in San Bernardino, CA
    Former Employee - Senior Case Technician in San Bernardino, CA

    I worked at Social Security Administration full-time (more than 3 years)

    Pros

    Flexiplace (their version of telecommuting), great office morale, monetary awards.

    Cons

    Difficult to get hired unless you know someone, are related to someone or have veteran's preference.

  7.  

    Lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative
    Current Employee - Claims Representative

    I have been working at Social Security Administration full-time (more than 5 years)

    Pros

    Great office environment, Exciting, Demanding, opportunity for advancement

    Cons

    Not enough staff to handle wok load

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    Approves of CEO
  8. 1 person found this helpful  

    its alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Baltimore, MD
    Current Employee - Claims Representative in Baltimore, MD

    I have been working at Social Security Administration full-time (more than 10 years)

    Pros

    if you are determined and hard working you cn make a career out of working at SSA.

    Cons

    The internal promotion ssytem seems to be a lil unfair at times, its all about who you know not really what you know

    Advice to ManagementAdvice

    sometimes you daughters bestfriend or your family memeber is not the best person for the position.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    It was ok. I learned a lot about company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Social Security Administration as a contractor (more than 3 years)

    Pros

    they offer you a great pay salary

    Cons

    starting from the bottom is not fun

    Advice to ManagementAdvice

    care more about the employees

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Working for the Government and the people I served was an honor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative in Miami, FL
    Former Employee - Claims Representative in Miami, FL

    I worked at Social Security Administration full-time (more than 10 years)

    Pros

    the satisfication of helping others. I opportunity to advance into management. And its amazing the way the program works, considering the amount of people that are being served.

    Cons

    To be honest, its hard to find something negative to say so I will say about the programs and policies, they are set by law and very difficult to change.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    SSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Insurance Specialist in Chicago, IL
    Current Employee - Social Insurance Specialist in Chicago, IL

    I have been working at Social Security Administration full-time (more than 3 years)

    Pros

    Flexible work schedule, Great work environment, Overtime availability pending budget, Option to work credit hours

    Cons

    Tuition reimbursement is nonexistent, travel opportunities are limited.

    Recommends
    Neutral Outlook
    Approves of CEO

Social Security Administration Photos

Parking lot view of the Social Security Administration headquarter office located in Woodlawn, MD (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.178)
2121 Crystal Drive

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