Social Security Administration

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Employee Reviews

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  1. 2 people found this helpful  

    TSR

    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration

    Pros

    Met some great people. 8 hours a day. Overtime is optional.

    Cons

    Very Militant feel, guess that's how the Gov't runs things. Not what I had expected. This position is at the very bottom, the treatment is very poor. Employees are micromanaged. Some employees should not be employed with their lack of professionalism. Hence why the public has such a harsh opinion about SSA.

    Advice to ManagementAdvice

    Promotions should be based on performance and not based on who you know.

  2. 3 people found this helpful  

    A work place for the ones who hear nothing, see nothing and feel nothing and sucking up is everything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Representative in Garden Grove, CA
    Current Employee - Service Representative in Garden Grove, CA

    I have been working at Social Security Administration full-time (more than 5 years)

    Pros

    PROS:
    - seemingly stable job.
    - repetitive daily duties.
    - NOT need to be good at your job, in fact, satisfactory is perfectly acceptable, even if you want advancement. The key is NOT work hard, but SUCK IT UP hard.
    - cannot be forced to transfer to another work location.

    Cons

    CONS:
    - Requesting to be transferred is nearly impossible.
    - MUST join a group/gang/unit in your work location in order to be accepted there.
    - MUST suck it up to EVERYONE, especially all your bosses, all your bosses' friends, favorites, etc, basically everybody and anybody who is remotely connected to your bosses in anyway in order to NOT get on their bad sides.
    - MUST NOT complain to your bosses about anybody, anyone, anything.
    - MUST keep your mouth shut.
    - MUST hear nothing, see nothing, feel nothing, do not have any opinions.
    - Forget about your own morals, values, beliefs.
    - Again, the only thing you MUST remember is: SUCK IT UP HARD! That is ALL you need for every thing that you dream, want and need, trust me on this.
    - Offer your help to everyone, even if you are NOT done if your own work.
    - You are encouraged to work without compensation, like NOT take your break, lunch, NOT get paid for the extra time that you put in every day. You MUST request for extra paid time in advance and might or might not be approved.
    - MUST follow the workplace's culture. This is lethal. If you don't, you're out. Meaning, you will be an outcast.
    - Retaliation, harassment, nepotism, abuse of authority, abuse of government time and resources etc, and etc, all will be yours if you DO NOT follow each and all of the above.

    Advice to ManagementAdvice

    Create agency rules to correct the following issues:

    Advancement/ Promotion is based on nepotism, favoritism, racism, and sucking up to all management.
    Retaliation and Harassment is common in the workplace, if fact, there is nothing employee can do about while being retaliated and harassed. Filing complaints take years and while waiting for anything, employees continue get tortured by all members of management.
    Corporate/Workplace culture is sucking up. This is implied and mandatory for advancement. The only real requirement for advancement. No one tells you this, but it is.
    Incompetent, lack of character,lack of education, lack of manner, lack of morale, lack of integrity, are those people who get promoted to be in management since all they did to get up was to SUCK IT UP. No wonder they lack all these things.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3. 2 people found this helpful  

    Social Insurance Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Authorizer in Woodlawn, MD
    Former Employee - Claims Authorizer in Woodlawn, MD

    I worked at Social Security Administration full-time (more than 10 years)

    Pros

    Flextime, Overtime, Excellent Pay, Training and development,work/life balance

    Cons

    Poor Management, Terrible Backlogs of Cases, A lot of unhappy people

    Advice to ManagementAdvice

    Be fair to everyone, not just your favorite employees

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    TSR

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time

    Pros

    Wiil always have a job

    Cons

    a lot of work and have to do it about 3 years

    Recommends
    Positive Outlook
  6.  

    If you're not management, don't bother

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration

    Pros

    Still learning the ropes but I can say this agency is flexible if you have a family

    Cons

    Hard to get up the rank internally, best bet is to apply externally.

    Advice to ManagementAdvice

    none

    Doesn't Recommend
  7.  

    Stable but not very interesting work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Security Analyst
    Current Employee - Security Analyst

    I have been working at Social Security Administration full-time (more than a year)

    Pros

    Its a stable work environment and the pay is average.

    Cons

    They do not want to innovate. A lot of people (not all) prefer things that do not change and fight you at every turn if you try.

    Advice to ManagementAdvice

    Stop using service comp dates as the #1 tool for promotion. And stop making decisions to apease the union reps!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 5 people found this helpful  

    Most degrading place to work ever !!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Authorizer in Richmond, CA
    Current Employee - Benefit Authorizer in Richmond, CA

    I have been working at Social Security Administration full-time (more than 5 years)

    Pros

    You get paid decently. That is about it.

    Cons

    People here are weird. Managers are total failures in life but because of seniority they become managers. Workers are lazy and anti social. Most of interactions between workers are fake and superficial at most, with entrenched hatred for each other under neath the surface. I work here for 6 years and I have never met someone who I want to hang out with outside of work. The place also instills a culture of intimidation and sexual harassment. If you are a guy, which I am, you are subjected to abuses behaviors by top staff. I was told to be more productive even though I have the top cases counts process per day. I was yelled at by a random manager who is not in charge of me but another mod in front of fellow employees. If you are a woman, it is very casual for men in the build to solicit "dates" from you. Also there is no way to block emails from perverted male co workers at work so most women ended up just suffering in silence. Managers won't do anything and that is the norm. Opportunity for advancement is very small unless your relatives are in upper management. But even if you advanced, you are bound to perform below the level and ends up dragging the institution down.

    Advice to ManagementAdvice

    Just disband this place.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Claims Taker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Kansas City, MO
    Current Employee - Anonymous Employee in Kansas City, MO

    I have been working at Social Security Administration full-time (less than a year)

    Pros

    Flexible work schedule. Decent pay and good benefits. Great coworkers and it's a position that allows you to help people who truly need help.

    Cons

    Training takes awhile. GSA/SSA don't offer free parking.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 2 people found this helpful  

    If SSA is a representative of other government agencies, then our country is screwed!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Woodlawn, MD
    Former Employee - Anonymous Employee in Woodlawn, MD

    I worked at Social Security Administration full-time (more than 3 years)

    Pros

    There is absolutely nothing good to say about this place.

    Cons

    Lack of any proper management. Corrupt higher management has created a hostile work environment. If you can't accept their judgement, then you will be bullied and harassed. No one wants to take responsibility for their lack of proper management and will always blame the other person. This agency needs to be audited and completely restructured, otherwise there will be nothing left for the working class today.

    Advice to ManagementAdvice

    Too many old school managers who lack any vision or forward thinking. The entire agency is years behind the main stream business sector in technology and proper management skills. The employees and the public who they serve are suffering from all of the waste this agency is causing.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Wouldn't recommend

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attorney Adviser in Los Angeles, CA
    Former Employee - Attorney Adviser in Los Angeles, CA

    I worked at Social Security Administration full-time (more than 3 years)

    Pros

    Worked in three different ODARs (hearing offices), two ok, one abysmal. Good benefits, predictable hours, some decent people work here.

    Cons

    Some really messed up people work in some ODARs in positions of control, and can make your life miserable. Other offices have people in control who are just plain incompetent. My understanding is the good offices are ok to work at, but anywhere you work the writing is dull and you're only working toward retirement.

    Advice to ManagementAdvice

    Upper management: come visit your ODARs, talk with the writers and support staff. You'll get a much better picture of what's going on than just listening to local admin's sugar coating.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Social Security Administration Photos

Parking lot view of the Social Security Administration headquarter office located in Woodlawn, MD (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.178)
2121 Crystal Drive

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