Social Security Administration Reviews

Updated July 1, 2015
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269 Employee Reviews

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  1. Helpful (5)

    Most degrading place to work ever !!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Benefit Authorizer in Richmond, CA
    Current Employee - Benefit Authorizer in Richmond, CA

    I have been working at Social Security Administration full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You get paid decently. That is about it.

    Cons

    People here are weird. Managers are total failures in life but because of seniority they become managers. Workers are lazy and anti social. Most of interactions between workers are fake and superficial at most, with entrenched hatred for each other under neath the surface. I work here for 6 years and I have never met someone who I want to hang out with outside of work. The place also instills a culture of intimidation and sexual harassment. If you are a guy, which I am, you are subjected to abuses behaviors by top staff. I was told to be more productive even though I have the top cases counts process per day. I was yelled at by a random manager who is not in charge of me but another mod in front of fellow employees. If you are a woman, it is very casual for men in the build to solicit "dates" from you. Also there is no way to block emails from perverted male co workers at work so most women ended up just suffering in silence. Managers won't do anything and that is the norm. Opportunity for advancement is very small unless your relatives are in upper management. But even if you advanced, you are bound to perform below the level and ends up dragging the institution down.

    Advice to Management

    Just disband this place.


  2. Helpful (4)

    Wouldn't recommend

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Attorney Adviser in Los Angeles, CA
    Former Employee - Attorney Adviser in Los Angeles, CA

    I worked at Social Security Administration full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Worked in three different ODARs (hearing offices), two ok, one abysmal. Good benefits, predictable hours, some decent people work here.

    Cons

    Some really messed up people work in some ODARs in positions of control, and can make your life miserable. Other offices have people in control who are just plain incompetent. My understanding is the good offices are ok to work at, but anywhere you work the writing is dull and you're only working toward retirement.

    Advice to Management

    Upper management: come visit your ODARs, talk with the writers and support staff. You'll get a much better picture of what's going on than just listening to local admin's sugar coating.


  3. Helpful (3)

    If SSA is a representative of other government agencies, then our country is screwed!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Woodlawn, MD
    Former Employee - Anonymous Employee in Woodlawn, MD

    I worked at Social Security Administration full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    There is absolutely nothing good to say about this place.

    Cons

    Lack of any proper management. Corrupt higher management has created a hostile work environment. If you can't accept their judgement, then you will be bullied and harassed. No one wants to take responsibility for their lack of proper management and will always blame the other person. This agency needs to be audited and completely restructured, otherwise there will be nothing left for the working class today.

    Advice to Management

    Too many old school managers who lack any vision or forward thinking. The entire agency is years behind the main stream business sector in technology and proper management skills. The employees and the public who they serve are suffering from all of the waste this agency is causing.


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  5. Great.

    • Career Opportunities
    Current Employee - Hearing Monitor in San Francisco, CA
    Current Employee - Hearing Monitor in San Francisco, CA

    I have been working at Social Security Administration part-time (Less than a year)

    Pros

    It pays really well. Scheduling is done easily as long as you can get a contract. You get to work with some really renown Admin Law Judges and attorneys.

    Cons

    Because Im under contract, there's no upward mobility. Its often times really dull. The work is repetitive. It's a great job for someone like me who is in college.


  6. My experience was great

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Social Security Administration

    Pros

    The pay was great and the hours were flexible

    Cons

    The production were sometime impossible to meet

    Advice to Management

    Judge on a case by case


  7. Great government agency if you wan to go into civil service.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Social Security Administration

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    People, training, working for the government gives a sense of safety. Work-life balance good.

    Cons

    growth difficult in government hierarchy, salary based on time not potential. Reason work-life balance is so good is that you cannot bring much work home. Sometimes that is undesirable.

    Advice to Management

    Break down old ways of doing things. Adopt newer workplace practices to attract younger candidates.


  8. Helpful (1)

    SSA

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Social Security Administration

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    There is generous paid time off.

    Cons

    Budget issues. No room to grow or advance anymore.

    Advice to Management

    Stop using the excess money at the end of the fiscal year on useless items just so you claim all the money was spent and needed. The government needs to find a better way to use this money rather than going on a shopping spree on the taxpayer's dime. Employee evaluation system also needs to be updated.


  9. Helpful (1)

    You get out of it what you put into it. It can be a good career, if you want it to be.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Representative
    Former Employee - Claims Representative

    I worked at Social Security Administration full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Number one reason is the pay--claims reps are well compensated for their work. They start off well paid and have regular scheduled raises. Very generous leave as well. Good health care benefits.

    Cons

    Over the past 8 years, SSA seems to believe that replacing people with computers is the solution to all its problems. The workforce is demoralized. Pension is not so good now that all new employees (since 1983) are under Social Security--I guess that is only fair but even the employees know that Social Security is a rip-off pension. Heavy workloads is most offices (but still some employees do very little work--they will never get fired, so why bother?)

    Advice to Management

    I personally think the creation of " technical expert" job was a mistake. I never wanted to be in management but I did get a lot of satisfaction out of mentoring new employees and conducting training--once we got a "technical expert" I was never given these opportunities again because that was the "tech expert" job.


  10. DDS

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disability Examiner in Kansas City, MO
    Current Employee - Disability Examiner in Kansas City, MO

    I have been working at Social Security Administration full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    flexible hours; there is extensive training

    Cons

    a lot of writing all day. answers or assessments are not black and white and are often gray.


  11. Helpful (2)

    High Levels of Employee Despair

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Social Insurance Specialist in Baltimore, MD
    Former Employee - Social Insurance Specialist in Baltimore, MD

    I worked at Social Security Administration full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    A good place for those without high levels of education who just want a paycheck without working too hard. Flexible work hours, guaranteed time off, high salaries for non-professionals, guaranteed employment.

    Cons

    Very disfunctional. Poor management. Culture of low expectations and achievement. Limited promotional potential. Quality work not expected or recognized. Just a very sad work environment. High levels of employee despair. Employees not empowered. Not a good option for professionals who want to satisfy thier potential. Management promotes poor performers just to get them out of that department.

    Advice to Management

    Employees should be promoted based on merit, not "time in grade" or who they know. Should share information and authority down the line and not ignore employee advice.



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