Social Security Administration

  www.ssa.gov
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Social Security Administration Reviews

Updated August 14, 2014
Updated August 14, 2014
205 Reviews

3.2
205 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Carolyn W. Colvin
26 Ratings

Review Highlights

Pros
  • Work life balance is great if you don't care about salary (in 16 reviews)

  • Benefits were great and flexible work schedule (in 15 reviews)


Cons
  • 500 (I don't understand the arguments that federal employees make out better than private sector (in 6 reviews)

  • Promotions are hard to come by because of budget issues (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    feels like you are helping the public
    good judges will help you learn SSA policies and make you a better worker

    Cons

    none of the management went to college
    management loves pick favorites to promote their pets and says no to others, even though they are a high performers
    management do not properly scold employees when he/she is at fault. VERY passive aggressive style of management.
    union is a double edged sword - helps you exercise your rights but also do not fire poor performing employees

    Advice to ManagementAdvice

    go to college
    learn how to properly manage an office and stop picking favorites
    promote people based on their performance

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Good for policy driven individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great benefits and very laid back environment.

    Cons

    Little to no welcome for creative minds. Expected to stick to "that's the way it's always been."

    Advice to ManagementAdvice

    All managers should be required to take annual seminars on how to be effective managers.

    Recommends
    Neutral Outlook
  3.  

    not bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Specialist  in  Woodlawn, MD
    Current Employee - IT Specialist in Woodlawn, MD

    Pros

    stable'
    secure in a way
    very friendly colleagues

    Cons

    no bonuses thanks to sequester
    chance of being furloughed thanks to political climate
    no real training program
    contractors are responsible for all the fun work

    Advice to ManagementAdvice

    get to know your employee skillsets and encourage creativity more

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Stepping Stone into Federal Employment....but don't get stuck!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contact Representative
    Current Employee - Contact Representative

    Pros

    Great Leave and Benefits.
    Great Entry-Job in Federal Employment
    Learn about of federal programs and federal policy
    Cooperative work environment

    Cons

    Far too many folks that need to retire...holding spots. Not a lot of promotion potential or career growth opportunities.
    No tuition reimbursement
    Repetitive workloads, not extremely challenging.

    Advice to ManagementAdvice

    More leadership workshops for new and old management, not everyone is a natural leader or understands the importance on how to effectively manage multi-generational employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    This was a wonderful experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Service Representative  in  Wyandotte, MI
    Former Employee - Contact Service Representative in Wyandotte, MI

    Pros

    The people I worked with were the best reason. Helping the customers was also very rewarding. In times like these were you have to work harder with less people, the management always provided us with the best tools and encouraged us to do our best. This was one of the best places I've ever worked. I would love to go back.

    Cons

    I was laid off due to budget issues. I was only suppose to be a summer temp. My Supervisor was able to extend me for two years until she wsa no longer allowed to extend me and I was laid off. She had hoped to hire me in. Unfortunatley the economy went south and they had to lay me off. Not before I had to train a disabled vetran who unfotunatley could not keep up. I have no hard feelings, I do wish I could of stayed.

    Advice to ManagementAdvice

    Please don't lay off good working people and have them train disabled vets to take their place. Especially when the new person can't keep up.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Rewarding job though very stressful. Any time you work with the public it can get stressful.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Expert  in  Moss Point, MS
    Former Employee - Technical Expert in Moss Point, MS

    Pros

    Job security was number one along with good benefits and health insurance. You must always remember in this job, you work for the public you serve and should treat everyone the way you would want to be treated.

    Cons

    There was never enough people to do the volume of work you are required to handle. This would lead to stress which in turn caused short tempers, flare ups, rudeness from the public and from co workers. You always had to remember that you were dealing with people's only means of support and handle each one with the care and attention they deserved.

    Advice to ManagementAdvice

    The management in our office was excellent. I had heard horror stories about other offices but ours were great.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    face to face interview with general public for federal benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative  in  Miami, FL
    Former Employee - Claims Representative in Miami, FL

    Pros

    the pleasure of helping people

    Cons

    work load but it was job security

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Working at SSA in the RO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior LAN Administrative  in  Chicago, IL
    Former Employee - Senior LAN Administrative in Chicago, IL

    Pros

    Flexible schedule available, VMware, SharePoint, Windows Server 2008

    Cons

    No growth potential, underpaid, some employees are allowed to sleep at work

    Advice to ManagementAdvice

    Hire more IT people, fire the ones that sleep at their desks daily

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Shaking My Head All Day

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Uniontown, PA
    Former Employee - Intern in Uniontown, PA

    Pros

    none other than cig breaks

    Cons

    old, rodent, bug infested building with black mold, broken faucets, poor plumbing,

    Advice to ManagementAdvice

    Sad Bunch who lie, manipulate, underappreciate & over work employees

    Doesn't Recommend
    Negative Outlook
  11.  

    Hard work! Lower pay in the southern states, higher pay in the northern states.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Disability Adjudicator
    Former Employee - Disability Adjudicator

    Pros

    Desk job, state government benefits, paid time off, holidays paid off

    Cons

    Very detailed, very hard work, we rank right below judges and doctors and lawyers in skill sets. Adjudicate medical claims for disabled citizens under Social Security Disability. I've been threatened and cursed at over the phone when people are denied their benefits. You deal with a lot of sicknesses, diseases, mental health issues and death claims.

    Advice to ManagementAdvice

    My management was great, it was just the amount of work.

    Recommends
    Positive Outlook

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