Socialware

www.socialware.com

Socialware Reviews

Updated December 31, 2014
Updated December 31, 2014
8 Reviews
4.1
8 Reviews
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Ken Naumann
3 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    Fast moving, cutting edge market of social media enablement. Cool company with great customer logos.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at Socialware full-time

    Pros

    Great product being used at well regarded companies. Work environment makes it possible to jump into a variety of projects or initiatives regardless of formal title or function. External market is very dynamic in that social media and digital marketing strategies are still forming. It's a chance to be at the cutting edge of how major companies take advantage of new marketing channels.

    Cons

    The market evolves very quickly -- in how companies are using social media generally and in how the Socialware product must grow to meet new opportunities. Competitive space results in some stressful days. Benefits are solid.

    Advice to ManagementAdvice

    Continue to invest in building out and sharing thought leadership.

    Recommends
    Positive Outlook
    Approves of CEO

    Socialware Response

    Feb 2, 2015VP Product Development

    Thanks for the feedback. The management team made a decided effort to boost benefits for employees and their families in 2014. It's a blend of what you would find at a small company and a large ... More

  2.  

    It is good to work with competent people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Austin, TX
    Current Employee - Software Engineer in Austin, TX

    I have been working at Socialware full-time (more than a year)

    Pros

    It is a fun and relaxed environment to work. The company allocates some time and money for training. The change in culture direction is starting to take effect.

    Cons

    More office space would help, but there is not much to say here. The new culture is still not settled, but it will get there.

    Advice to ManagementAdvice

    The office could be located in a better place.

    Recommends
    Positive Outlook
    Approves of CEO

    Socialware Response

    Oct 8, 2014VP Product Development

    Thanks for the feedback! Yes, agreed that the new culture is still taking hold as cultural changes definitely need consistency and constancy to take hold, primarily through the actions of senior ... More

  3.  

    Ability To Be Highly Impactful; Must Be Able to Deal with the STONG Winds of Change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager in Austin, TX
    Current Employee - Product Manager in Austin, TX

    I have been working at Socialware full-time (more than 3 years)

    Pros

    If you are a multifaceted individual that can contribute to the team in a multitude of ways you will definitely excel at Socialware. There are many opportunities to fill needs to be a major contributor. Socialware provides a startup like culture with just the right amount of structure. You can definitely build and develop a career here.

    Cons

    Due to leadership changes and other factors a lack of focus within the market has impacted company direction. Lack of coordination between departments and a lack of resources has been difficult to overcome and has limited productivity.

    Advice to ManagementAdvice

    Stability of staff and a defined company direction/product would help focus and productivity.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Amazing opportunity for those that seek a large impact

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Austin, TX
    Current Employee - Anonymous Employee in Austin, TX

    I have been working at Socialware full-time (less than a year)

    Pros

    Great team-based culture with a true focus on agile principles and practices. Flat organizational structure where you can have access to whatever information you need. Great opportunity for those that seek rapid career advancement in a very fast-moving environment. Great trust from current customers as well as investors. Emphasis is on innovation growth including a solid investment in learning/training of engineering team members.

    Cons

    Things are changing a lot, including a number of new executives. However, new executives are totally committed to the success of the company and are "all in." If you are looking for a highly structured environment where people are telling you what to do, you should probably look elsewhere.

    Advice to ManagementAdvice

    Continue to build the product development team with a long-term focus on customer success (that's when your dev team will really pay off!)

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Great small company, amazing focus.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Socialware full-time (less than a year)

    Pros

    Cutting edge technology and a real focus on customers

    Cons

    A very focused market, only social media compliance for the financial industry, so you better love social media and you better love the financial industry.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Good process, lots of code to change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Socialware full-time

    Pros

    The team adopts new processes effectively and has great planning and support throughout the business. All in the company are happy and try to remain positive. The perks are nice with a kitchen stocked with snacks and everyone is very friendly. The few grumpy people in the company focus their grumpiness in positive ways. There is lots of work to be done so layoffs are unlikely.

    Cons

    The codebase is quite ugly and needs a rewrite, which is very difficult to do as a small company that has to keep customers happy. There are currently way too many tasks needing to be done and upper management doesn't understand how they interact. There is a gut reaction to just duct tape problems instead of going through and redesigning to make a good product.

    Advice to ManagementAdvice

    Invest in developers and focus on keeping a positive culture of personal growth, friendliness, and encourage learning.

    Recommends
    Neutral Outlook
    No opinion of CEO

    Socialware Response

    May 31, 2014VP Product Development

    Message received! We're making a big push into continuing the innovative product development machine while re-engineering the platform for the next level of scale, value, and quality. We're ... More

  8. 1 person found this helpful  

    A lot of change taking place all the time. Need to be highly adaptable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Austin, TX
    Current Employee - Senior Software Engineer in Austin, TX

    I have been working at Socialware full-time (more than a year)

    Pros

    Report directly to executives, get high visibility in the company.

    Cons

    Small team and tight resources.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Socialware Response

    May 28, 2014VP Product Development

    Thanks for the feedback, we're in the midst of addressing the "cons" section by expanding the team right now in a major way. Definitely agree with the "Pros" section as we have a very flat ... More

  9. 1 person found this helpful  

    Great People and Product

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Socialware

    Pros

    Good value prop., smart people and a great product.

    Cons

    Lack of transition to different industries with the current solution. Inhibits growth potential.

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