Sodexo

  www.sodexo.com
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Sodexo Reviews

Updated Jul 22, 2014
All Employees Current Employees Only

3.2 309 reviews

82% Approve of the CEO

Sodexo CEO Michel Landel

Michel Landel

(136 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits work balance is sometimes hard to achieve(in 11 reviews)

  • The main plus of working as a food service worker is the free food(in 9 reviews)


Cons
  • Top heavy retain upper management above unit even though lost accounts(in 10 reviews)

  • At least there was not a lot of room for advancement in my area(in 5 reviews)

309 Employee Reviews
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    As an employee for nearly 6 years I felt supported on both personal and professional levels.

    Clinical Nutrition Manager (Former Employee)

    ProsSodexo understands and supports their Registered Dietitians by providing reimbursement for all credentials & memberships, as well as providing a network for Registered Dietitians to ensure best practice.

    ConsI was trying to relocate and was unable to obtain an internal position within my destination area. I had applied to several internal positions but never got past the phone screen phase. I had to leave the company in order to complete my relocation.

    Advice to Senior ManagementIncrease assistance for internal candidates to obtain positions when relocation is necessary/desired.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    Bureaucratic but nice people

    Anonymous Employee (Former Employee)

    ProsVery kind people, interesting exposure to French company.

    ConsVery slow moving. Much of the activity happens at dining sites, not corporate HQ.

    Advice to Senior ManagementPay interns more.

     

    The management of the Sodexo unit in Lxxxxr Nc display conflicts of interests when it comes to the employees

    Anonymous Employee (Current Employee)

    ProsI dont have anything to say....I cant even say " get a paycheck."

    ConsDiscrimination, being stereotyped by upper management...by the Director IN FRONT of the HR manager, Defamation of character by immediate supervisor up to the director. Management turning their heads the other way with employee conflicts. Making it a hostile workace

    Advice to Senior ManagementRegional and District management need to really look into this particular Sodexo unit. Sodexo is supposed to be a leading company that employees people of all colors and uplifts them. This unit is contradicting that very statement. In fact, past employees need to be contacted as well as current employees and possibly weed out the long standing employees who have been abusing their positions of authority. There's a lot that goes on there that needs to be looked into.

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great,fun!

    Server/Deli (Former Employee) Williamsport, PA

    ProsWorking with people who cared about employees

    ConsNo real cons that I can think of

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
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    • No Opinion of CEO

     

    Argonne Guest House Employee

    Team Member (Current Employee) Lemont, IL

    ProsI cant think of any.

    ConsIn this Sodexo property management has a total inability to create a positive work environment, New employees feel micromanaged. There is no training material and as a result no proper training. The direction employees are given is done negatively.and by a peer not by management. Also, old employees are used inappropriately to mounter the new staff to the general manager. There is no teem building and working together or helping another person in a different department is looked down on by management. . They do not follow the Sodexo Mission statement in this property for years!

    Advice to Senior ManagementBuild relationships with the new staff. The new to staff needs to make the operation there own and to bring current management ideas into the place. Stop separating yourself from the staff at lunch and dine with them, see what they think. Stop listening to employee gossip in the office and start managing the staff. GET OUT OF THE OFFICE!. Say something positive and build on it., Focus on costumer service.you are loosing sales,

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

     

    Unfortunately appears to be on downward slide

    Manager (Former Employee)

    ProsMost times good people to work with in unit,education, reimbursement of professional dues and continuing education. Most clients are reasonable as long as effort to provide good service is shown.

    ConsDeletion of medical choices. Losing more contracts than retaining. Top heavy retain upper management above unit even though lost accounts. Outside unit condescending and rude,but no feedback ever obtained from those who must work with individual. Some believe privilege because in upper management so doesn't need to stay up to date with knowledge base and act as professional. Manager and District leadership political not best qualified

    Advice to Senior ManagementYou're top heavy and need to reduce. Every area doesn't need VP,HR,support staff. Staff should be held accountable and when frontline staff in entire half of state lose jobs upper management should also go. Too many anyway. When contract will be lost have decency to tell employees instead of us finding our jobs advertised. Don't play with our lives holding us hostage by not releasing us for hire. Remember you get paid because we do actual work keeping client happy. Ask for input on area manager from those who must report to them as some area managers out of touch with current practice. Practice updates,but area managers do not know new information. Ask about communication methods as no staff should ever be sobbing due to treatment by manager during gold check. If account always gold they do not become failing 6 months later with no manager change. When contract is lost compensate people that've been on front line 10-20 years. People shouldn't lose 20 years of sick time. Severance packages should be provided as upper management has reaped benefits for years and I'm sure upper management receives severance. Be compassionate. What's wrong with telling a person good job? You provide nothing at birthday, holiday, or work anniversary. Consider it as as you might find employees are much happier. What do you receive in addition to massive bonuses?

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A healthy Challenge...You get out as much as you put in

    Director (Current Employee)

    ProsUpward Mobility, Diversity & Inclusion, Broad reach of career opportunities in many segments and lines of business, global presence with strong teams across cultures

    ConsLack of meaningful transparency (top-down); allow employees to more freely express opinions that may fall out of the immediate scope of work--they may have a perspective that can help you think from a different point of view

    Advice to Senior ManagementLive the company values, focus on the frontline worker

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Terrible business model

    Retail Manager (Current Employee)

    ProsHaving some weekends off in the food service industry is a definite plus. Not very many late hours is as well. Pay is decent.

    ConsDistrict managers and upper management are very unattached to the current business environment. Business decisions within Sodexo are rarely made on quantitative statistical analysis. It is all based on "ideas" with very little real world data to back up the ideas. In the healthcare sector, more and more is being asked of management while labor is continuously taken away. When there are issues, as a company culture, Sodexo does not investigate why there may be an issue, is it local, could it turn systemic, etc. Instead, they point there finger and say get it done. Much of the upper management came from within and had little experience from the outside world. They base things on how they used to be when they did it, not factoring in the ever changing environment and throwing their front line managers under the bus.

    Advice to Senior ManagementDistrict managers and VP's do very little to create a culture that creates excellence. The promise clients the world, knowing full well the cannot provide it, and throw the front line managers under the bus when they can't meet expectations because of false promises made to secure a contract. Specifically the Minnesota and upper midwest market.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    The worst company I have ever worked for bar none!

    Operations Manager (Former Employee)

    ProsThey for some reason have most accounts in this area.

    ConsUpper management is a joke. After changing the way they do business in order to work with the client, they only show up maybe once a year. After almost 25 years in the business world this company is by far the worst!! BE WARE they are liars!!

    Advice to Senior ManagementGo and have relationships with the clients, After all isn't that what your paid to do? Oops, no, it is only about how can I screw everyone to make a buck.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Flexible Salary, good people, incompetent management, low morale.

    Food Service Worker (Former Employee) Round Rock, TX

    ProsThe first year working at the stadium where i was employed by Sodexo was great. The training was fun and my coworkers were friendly and always looking after each other thus creating a comfortable environment. I was given a lot of cross training and leeway in my job which was also a plus. It was no question that I would return for the next summer season. The Salaries were sub par but tips were pretty consistent. It was easy to ask for more hours and adjust your schedule.

    ConsIn Texas it gets Hot and Humid during the summer and Management always seemed to overlook employee morale during these sweltering conditions. One example, I was catering to a company outing on a party porch, tips and a jar are customary (as they have been for years so I've heard). It's always at least 95 degrees on the porch since it gets no shade for 12 hours and the only cover is a tarp meant to keep the guests comfortable. The job involves heavy lifting and manning your post for most of the duration and running to the kitchens and pantry (a 50 -100 yard dash) to keep them stocked on food, ice and drinks. One day I come to work and find out that our new GM is very upset and he took away the jars in a fit of rage and said we aren't allowed to solicit tips. From that point on, no one ever wanted to work out there on the deck and most people made a lot less per night. People started getting angry and a lot of people quit as a whole due to other changes throughout the operation. By the middle of my second season, I knew I wanted to quit but we were so understaffed that I felt bad about leaving my coworkers and wound up staying to the end of the season.

    Advice to Senior ManagementEmployee compensation makes a difference in moral and work ethic, and more-so does the attitude of leadership. There is a reason you are no longer catering at the Dell Diamond, your management hurt your clients and employees that you no longer have. My advice is that you better your managerial staff and actually hold meetings, never once did I even hear of a meeting being called to discuss issues. Never once did management ask for the employee opinion. You guys need to learn to regroup.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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