Sodexo USA
3.1 of 5 289 reviews
www.sodexo.jobs Gaithersburg, MD 5000+ Employees

Sodexo USA Reviews

Updated Apr 20, 2014
All Employees Current Employees Only

3.1 289 reviews

                             

71% Approve of the CEO

Sodexo USA Group Chief Operating Officer, Chief Executive Officer, North America, On-site Services George Chavel

George Chavel

(75 ratings)

60% of employees recommend this company to a friend
289 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Sodexo has great benefits, including flexible work arrangements"
    in 19 reviews
  • "Good benefits/Paid vacation/Sick time/401 K/Retirement"
    in 18 reviews
Cons:
  • "There can be long hours and difficult tasks to complete"
    in 12 reviews
  • "Upper management needs to learn the job before trying to change how we do it"
    in 12 reviews
  • Show more review highlights

Reviews

1 person found this helpful  

Nice part-time job for retirees to suppliment pension

Anonymous Employee (Current Employee)

I have been working at Sodexo USA

Prossupplimental income, help people, tips

Consbase pay could be a bit more

Yes, I would recommend this company to a friend

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Sodexo USA Employment Branding Sourcing Manager responded to this review

Apr 18, 2014

I'm happy to hear you're enjoying your work with Sodexo! Thank you for taking the time to post your review, and I hope you'll continue working with us.

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  • No Opinion of CEO

 

A company focused on its people improving the quality of daily life of other people. Pretty satisfying.

Unit Manager (Current Employee)
Albany, NY

I have been working at Sodexo USA full-time for less than a year

ProsUpward Mobility
Industry Benchmarks
Personal Satisfaction
competitive salaries

Constoo many chiefs
Not the greatest benefits (medical, 401k match, etc)

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Sodexo USA Employment Branding Sourcing Manager responded to this review

Apr 11, 2014

We're so happy to hear your review. Things like upward mobility, competitive salaries and personal satisfaction are very important in recruiting and retaining the best managers. Thank you for your ... More

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  • Approves of CEO

 

fair and frim with sound operational programs

Management (Current Employee)
Indianapolis, IN

I have been working at Sodexo USA full-time for more than 5 years

Prosopportunities for professional growth, ideas and suggestions are taken seriously

Conspromotions and lateral moves are at times personal preference vs qualifications

Advice to Senior ManagementInovation is key to developing new business

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Sodexo USA Employment Branding Sourcing Manager responded to this review

Apr 18, 2014

First, let me start off by saying thank you for your years of service with Sodexo! I'm happy to hear you have found opportunities for growth and a space where you can express your ideas. In regards ... More

  • Culture & Values
         
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  • Approves of CEO

 

Sodexo is a employee focused organization that has a European business operational mindset.

General Manager (Current Employee)

I have been working at Sodexo USA full-time for more than 5 years

ProsGreat benefits and flexibility. Truly endorses work/life balance and offers solid paid time off and separate sick leave.

ConsTheir HR department will do anything to protect the brand and positioning of the company in the marketplace. They don't necessarily look out for the benefit of employees in challenging management situations.

Advice to Senior ManagementEngage, encourage and invest in your teams such that they feel valued and empowered to be their best.

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sodexo USA Employment Branding Sourcing Manager responded to this review

Apr 11, 2014

Thank you for taking the time to post your review. I'm glad to hear you've had many great years with Sodexo. While branding is an important aspect of business, you should always feel you have ... More

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Great

Anonymous Employee (Former Employee)

I worked at Sodexo USA

ProsThe compensation was very good.

ConsI cannot think of cons from working for this company.

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  • Culture & Values
         
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  • Comp & Benefits
         
  • Career Opportunities
         
  • Disapproves of CEO

 

Lack of culture has an affect on the workplace

Food Service Manager (Former Employee)
Stanford, CA

I worked at Sodexo USA full-time for more than 10 years

ProsGreat client, stimulating environment, great hourly staff. Zero synergy. Being at a world class university and medical center was a privelage and I respected that. All the clients, my web of influence with them, made it a great place to work

ConsNobody was ever promoted from our account, upper management was absent, mid management was consumed with infighting. Profits were sucked out and no improvement or support put into our account. We received zero training, yet when we needed the support for any concerns the response was accusatory and hostile to say the least.

Advice to Senior ManagementBe transparent; create a culture and environment of integrity and togetherness, not hostility and fear.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sodexo USA Employment Branding Sourcing Manager responded to this review

Apr 22, 2014

I'm very sorry to hear about your experience. It sounds like you worked at a great unit but that there were a few issues that could have been addressed. Our management teams should be available to ... More

 

Good

Anonymous Employee (Current Employee)

I have been working at Sodexo USA

Prosfree food, good part time salary

Consno special comments. everything seems ok

Yes, I would recommend this company to a friend

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  • Culture & Values
         
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  • Comp & Benefits
         
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  • No Opinion of CEO

 

Lack of leaderships

Barista/Cashier (Current Employee)
Sandy Springs, GA

I have been working at Sodexo USA full-time for more than a year

Prosfree food, off on weekends and holidays

Consmicromanagement, blind leading the blind, too many cliques and employees will say "the general manager at this location show favors with certain employees at this location.

Advice to Senior ManagementHow do expect employees to exceed in our position when you don't lead. Management always complain and gossip behind their employees back but wont do anything to correct the problems.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sodexo USA Employment Branding Sourcing Manager responded to this review

Apr 18, 2014

I'm sorry to hear about the situation you have described here and want to let you know that it is not and should not be like this at all units. In regards to management, we always seek to recruit and ... More

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  • No Opinion of CEO

 

Depends on the people you work with and for.

Marketing Manager (Former Employee)

I worked at Sodexo USA full-time for more than 3 years

ProsThere are great job opportunities but only in the field that you are currently in. Was promoted twice in five years--you can do this if you share with your manager what your interests are. I have been working in the food service management side of the business and cannot get into another area such as business development, communications, HR, etc.

ConsPay is okay. Internal promotions happen but you get stuck with less pay than the person who is hired externally to do the same thing because there is a cap on salary increases with you are internal.

Advice to Senior ManagementIf you have loyal employees who want to stay and grow with the company, don't limit their pay increase when they are promoted and pay them what you would if they were hired externally--THEY ALREADY HAVE EXPERIENCE IN YOUR COMPANY!

Yes, I would recommend this company to a friend

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Sodexo USA Employment Branding Sourcing Manager responded to this review

Apr 11, 2014

Thank you for taking the time to post your feedback. I understand that situations like you've outlined can be frustrating, but policies and processes are always being reevaluated. It's great to hear ... More

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  • Work/Life Balance
         
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  • No Opinion of CEO

 

Stressful

Food Service Supervisor (Current Employee)
Lawrenceville, GA

I have been working at Sodexo USA full-time for more than 3 years

ProsThe pros for working for Sodexo are that it is a well known established company with ok benefits and reasonable hours. The human resources department is very involved if there is any unsatisfied employee.

ConsCons would include that's general management does not really care about current employees and it takes very long for entry level positions to get a worthy raise.

Advice to Senior ManagementTalk to employees and actually care about their concerns

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Sodexo USA Employment Branding Sourcing Manager responded to this review

Apr 11, 2014

Hi there- I'm sorry to hear you've had a poor experience in your role. It sounds like you've already taken the right steps by reaching out to your HR department. I encourage you to hang in there, as ... More
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Glassdoor is your free inside look at Sodexo USA reviews and ratings — including employee satisfaction and approval rating for Sodexo USA CEO George Chavel . All 289 reviews posted anonymously by Sodexo USA employees.