Sodexo USA

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Sodexo USA Reviews

Updated March 1, 2015
Updated March 1, 2015
414 Reviews
3.3
414 Reviews
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Sodexo USA Group Chief Operating Officer, Chief Executive Officer, North America, On-site Services George Chavel
George Chavel
117 Ratings

Review Highlights

Pros
  • Truly endorses work/life balance and offers solid paid time off and separate sick leave (in 12 reviews)

  • Great benefits with employees who really care about their work (in 21 reviews)


Cons
  • Upper management needs to learn the job before trying to change how we do it (in 19 reviews)

  • There can be long hours and difficult tasks to complete (in 16 reviews)

More Highlights

Employee Reviews

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  1. Featured Review

     

    Great People at Sodexo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sodexo USA full-time (more than a year)

    Pros

    In addition to working with great people, I have benefited from many of the company provided training opportunities. The additional skills and experience have allowed me to be considered for promotions for positions I wasn't qualified for before. I look forward to growing more with Sodexo.

    Cons

    Being such a huge company, it's easy to feel like a blip on the radar. You have to make an effort to stay connected with what's happening companywide by reading email updates and using the company intranet.

    Advice to ManagementAdvice

    Keep offering training and developement to all level of employees.

    Recommends
    Positive Outlook
    Approves of CEO

    Sodexo USA Response

    Feb 10, 2015Employment Branding Sourcing Manager

    I do appreciate you taking the time to post a review and am thrilled to hear you've benefited from the training opportunities available. To your point about Sodexo being so big, you are correct that ... More

  2. 1 person found this helpful  

    This company had left the worst taste in my mouth. I would never recommend working for them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cook IV in Williamsburg, VA
    Current Employee - Cook IV in Williamsburg, VA

    I have been working at Sodexo USA full-time (less than a year)

    Pros

    Benefits are ok, the money will pay your bills. They have a 401k. They may give you hours... but it depends.

    Cons

    The management is clearly not placed properly. They make it very clear you are nothing more than a pawn to do their work for them. My team could barley keep the schedule up to date. Asking for help is a burden to them and they have no problem making you feel as if you're beneath them and incompetent to even have a conversation with them. They demand you take a break but will do nothing to help you obtain one, and still take it out of your check even when you clearly didn't have one. If you want to be belittled and unappreciated this is the right place for you.

    Advice to ManagementAdvice

    There is no advice to give. These are the people they hire and it is apparent that the high turn over is apart of the company's values. I now see why. I've sent a letter to corporate. I highly doubt they will do anything but it's a start. There are better company's to work for and this is not one of them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    Significant disconnect from marketed culture of respect to front line behaviors by management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Entry Level Manager in New York, NY
    Former Employee - Entry Level Manager in New York, NY

    I worked at Sodexo USA

    Pros

    Great online resources, tools and networking for employees

    Cons

    Much of the positive culture of work-life balance and "a promise of respect and fair treatment" does NOT translate down to the front line accounts. Lots of talk and training, little done to hold leadership and mid-level management to practice what they preach. The lack of this connectivity results in poor management of staff and even worse service to customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Sodexo

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maint in Albany, GA
    Former Employee - Maint in Albany, GA

    I worked at Sodexo USA

    Pros

    It is a pay ck

    Cons

    They don't care about there people

    Advice to ManagementAdvice

    Find another job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Really bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sodexo USA

    Pros

    Pay was good but now it is being lowered as the company sacrifices worker quality of life for more profits

    Cons

    Company treats workers as machines and pushes them until it burns them out or injures them. Workers on old pay rates are being pushed out to be replaced by lower paid workers or agency staff in a rush to make more profit. General moral of workers is bad bordering dangerous as most live on site and are isolated so have no opportunity to make Thor life better as they are stuck in the FIFO trap

    Advice to ManagementAdvice

    Managers are conditioned to the Sodexo way and are part of the problem, The global company has recently paid out of court settlements for racism and is continuously in court for unfair dismissal claims, stay away from this company for a career, use it like it uses you

  7.  

    management so unfair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeper in Geneva, NY
    Former Employee - Housekeeper in Geneva, NY

    I worked at Sodexo USA full-time (more than 3 years)

    Pros

    none except for my weekly paycheck and yearly raise thanks to our union

    Cons

    very unfair treatment with the workers and not due to job performance but depends on if you "fit in" with middle management. Middle management knows how to pull the wool over the upper managements eyes no matter how many times a grievance is filed. If they don't like you you will be targeted and set up for failure even though you work as a "team" in housekeeping.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Sodexo USA Response

    Sep 17, 2014Employment Branding Sourcing Manager

    I'm very sorry to hear about this situation you're describing, and while it appears you no longer work for Sodexo, I would recommend in scenarios like this that you contact your local HR Director or ... More

  8.  

    Hourly pay is terrible & they cut labor hrs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Supervisor in Tucson, AZ
    Current Employee - Kitchen Supervisor in Tucson, AZ

    I have been working at Sodexo USA full-time (more than 10 years)

    Pros

    At most places where you work you have a boss hovering over you. Where I work I don't have a boss there. Which is nice.

    Cons

    They expect you to work with a skeleton crew & give you more work. & it all has to be done at a certain time. So you are always rushing from the time you get there, till the time you leave. You feel like you can't even stop long enough to use the restroom.

    Advice to ManagementAdvice

    Quit being so greedy, because the people that work for this Company is not shown any kind of appreciation. For example we did get a raise once a year, if you want to call it that 30cents is a joke. I bet you got a raise was it 30cents? Now this year you decided no raises for us here in Tucson, Az. A company that makes Billions can't even give pay raises.I challenge you up there in sitting in your fancy offices. To do our job & live on the paychecks we get for a 2 week check I bring home 700.00 WOW....Companies used to care about the employees in the day. You might want to think about doing the same.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9.  

    I worked for Sodexo for four years, and I would not suggest it to anyone.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sodexo USA

    Pros

    The one thing that was good about working for Sodexo was that it was on a college campus. I was working towards my degree at the time, so it was easy to build a schedule.

    Cons

    Poor product, lack of support from upper management, after a year of working in a higher position I was only given a 0.16 raise, company will suddenly require hours to be cut, never given positive reinforcement, lack of appreciation, little to no concern for employees well being

    Advice to ManagementAdvice

    My advice to upper management would be to consider treating employees with respect and consideration. I would also suggest that Sodexo should change their food supply source to food that isn't poor quality or spoiled before reaching the distributors.

  10.  

    My experience with Sodexo was a very negative one

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sodexo USA

    Pros

    If you'd like to opportunity to transfer and travel this is a good company to work for

    Cons

    Long hours no work life balance, pay is not good in the area where I was located. Upper Management very deceitful and arrogant. Backwoods thinking management staff that were in clicks. Company states that the employees are important to them but this philosophy is not carried out by location managers.

    Advice to ManagementAdvice

    Do not run with clicks and pay attention to talent that may development

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Sodexo USA Response

    Jul 28, 2014Employment Branding Sourcing Manager

    I appreciate you taking the time to post a review and am very sorry to hear about the situation you have described. Employee growth and development is a huge focus at Sodexo, and while you no longer ... More

  11.  

    Not what they claim

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assist
    Current Employee - Administrative Assist

    I have been working at Sodexo USA full-time (more than a year)

    Pros

    The pay is ok; company contribution to 401k is big plus. I have a lot of different types of responsibilities which is giving me new experience to add to my resume.

    Cons

    No support from management at any level. Training is very, very weak, need to figure things out on my own. Have not had a single performance appraisal, well have been asked to appraise myself but have never sat with superiors to discuss performance. Communication is non-existent. Despite big claims of employee recognition and growth there are few actual opportunities

    Advice to ManagementAdvice

    Management (district and above) needs to know key front line employees. Focus on developing talent from within. Open clear line of communication between unit personnel and corporate support offices, with clear, easily located contact information. This is a very disjointed company and trying to find resources for assistance is extremely difficult.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Sodexo USA Response

    Jul 15, 2014Employment Branding Sourcing Manager

    I appreciate you taking the time to share your feedback and want to help address some of the concerns you've shared. In regards to training, performance reviews and growth opportunities, I highly ... More

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