Sodexo USA Reviews

Updated September 10, 2014
Updated September 10, 2014
352 Reviews
3.2
352 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sodexo USA Group Chief Operating Officer, Chief Executive Officer, North America, On-site Services George Chavel
George Chavel
101 Ratings

Review Highlights

Pros
  • Sodexo has great benefits, including flexible work arrangements (in 19 reviews)

  • Good benefits/Paid vacation/Sick time/401 K/Retirement (in 18 reviews)


Cons
  • The upper management I feel does not care what so ever about us (in 18 reviews)

  • There can be long hours and difficult tasks to complete (in 14 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Nice Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sodexo USA part-time for more than a year

    Pros

    Ability to move in any direction within the company. Nice environment and nice people. Long hours may be considered a pro or a con. The job is what your make of it.

    Cons

    Depending on where you work, there may be long hours. (but that can be a pro or a con)The job is what you make of it. It all depends on your attitude. There are good days and there are bad days.

    Advice to ManagementAdvice

    Listen to your employees, you may realize that they might be better suited elsewhere in your company.

    Recommends
    Neutral Outlook
    Approves of CEO

    Sodexo USA Response

    Aug 5, 2014Employment Branding Sourcing Manager

    I really appreciate you taking the time to post an honest review. It's fantastic to hear that you enjoyed the people, the environment and the opportunity to choose the direction of your career. As ... More

  2.  

    management so unfair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Housekeeper  in  Geneva, NY
    Former Employee - Housekeeper in Geneva, NY

    I worked at Sodexo USA full-time for more than 3 years

    Pros

    none except for my weekly paycheck and yearly raise thanks to our union

    Cons

    very unfair treatment with the workers and not due to job performance but depends on if you "fit in" with middle management. Middle management knows how to pull the wool over the upper managements eyes no matter how many times a grievance is filed. If they don't like you you will be targeted and set up for failure even though you work as a "team" in housekeeping.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Sodexo USA Response

    Sep 17, 2014Employment Branding Sourcing Manager

    I'm very sorry to hear about this situation you're describing, and while it appears you no longer work for Sodexo, I would recommend in scenarios like this that you contact your local HR Director or ... More

  3.  

    Hourly pay is terrible & they cut labor hrs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Kitchen Supervisor  in  Tucson, AZ
    Current Employee - Kitchen Supervisor in Tucson, AZ

    I have been working at Sodexo USA full-time for more than 10 years

    Pros

    At most places where you work you have a boss hovering over you. Where I work I don't have a boss there. Which is nice.

    Cons

    They expect you to work with a skeleton crew & give you more work. & it all has to be done at a certain time. So you are always rushing from the time you get there, till the time you leave. You feel like you can't even stop long enough to use the restroom.

    Advice to ManagementAdvice

    Quit being so greedy, because the people that work for this Company is not shown any kind of appreciation. For example we did get a raise once a year, if you want to call it that 30cents is a joke. I bet you got a raise was it 30cents? Now this year you decided no raises for us here in Tucson, Az. A company that makes Billions can't even give pay raises.I challenge you up there in sitting in your fancy offices. To do our job & live on the paychecks we get for a 2 week check I bring home 700.00 WOW....Companies used to care about the employees in the day. You might want to think about doing the same.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    I worked for Sodexo for four years, and I would not suggest it to anyone.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sodexo USA

    Pros

    The one thing that was good about working for Sodexo was that it was on a college campus. I was working towards my degree at the time, so it was easy to build a schedule.

    Cons

    Poor product, lack of support from upper management, after a year of working in a higher position I was only given a 0.16 raise, company will suddenly require hours to be cut, never given positive reinforcement, lack of appreciation, little to no concern for employees well being

    Advice to ManagementAdvice

    My advice to upper management would be to consider treating employees with respect and consideration. I would also suggest that Sodexo should change their food supply source to food that isn't poor quality or spoiled before reaching the distributors.

  6. 1 person found this helpful  

    Good Co-workers, Poor Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Food Service Manager  in  Clarksburg, WV
    Current Employee - Food Service Manager in Clarksburg, WV

    I have been working at Sodexo USA full-time for more than a year

    Pros

    There were always awesome people to work with. The customers were great as well. I enjoyed my time with this company before everything went down hill. I had a lot of fun and learned everyday. I didn't mind being on call or having to mandate people. I really truly was happy with this company for over a decade.

    Cons

    I worked with this company for 20+ years. I was loyal to them, however, they weren't loyal to me. I saw my first job with them get phased out for no reason even though I increased food sales every year along with customer satisfaction ratings that increased. My second job with them, I was promoted to GM and then demoted down to Food Supervisor which was just a fancy title for a cashier. I went from 50,000/yr to 12.50/hr. I don't see how that is fair to a veteran employee. I'm really just disappointed in them.

    Doesn't Recommend
    Approves of CEO

    Sodexo USA Response

    Aug 26, 2014Employment Branding Sourcing Manager

    Thank you for taking the time to post a review. I'm sorry to hear about the situation you have described, as it sounds like you have been a loyal employee for many years. While I cannot speak to this ... More

  7.  

    Not really the expectation i had for a hospital.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor  in  Houston, TX
    Current Employee - Supervisor in Houston, TX

    I have been working at Sodexo USA as a contractor for more than a year

    Pros

    Pros, getting the experience and in my profession

    Cons

    Very political and every man for him self, there is no room for growth and pay does not make up for what you have to put up with.

    Advice to ManagementAdvice

    Change everyone in Mngt.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Sodexo USA Response

    Aug 26, 2014Employment Branding Sourcing Manager

    Hi there- Thank you for posting your review. While it's great to hear you feel you're gaining experience in your profession, I want to make sure you are familiar with our advancement opportunities ... More

  8.  

    Not good for healthcare

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sodexo USA full-time

    Pros

    Work experience for future job hunting.

    Cons

    Really don't provide clients with cost savings so contracts come and go along with employment. Very heavily marketed top heavy company with lots of dishonest sales people out to score a bonus. Try to act like a family business but don't follow thru. People in my area are like robots. Very routine and unrewarding work. Jobs in healthcare lack opportunity for individual expression and satisfaction.

    Advice to ManagementAdvice

    Honesty and integrity are more valuable then money. Cut the high cost of high paid upper and middle management and show clients a true savings to retain contracts. Better transparency is crucial. Treat long term committed employees better by offering severance or bridges to new jobs.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Sodexo USA Response

    Aug 18, 2014Employment Branding Sourcing Manager

    I'm sorry to hear about the experiences you have described. While every unit is different, our management positions in healthcare and our other job environments provide the opportunity to make a ... More

  9.  

    management sucks , no room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Line Server  in  Chicago, IL
    Current Employee - Line Server in Chicago, IL

    I have been working at Sodexo USA full-time for less than a year

    Pros

    met some great people that i will continue to build a friendship with....

    Cons

    Hours suck during slow time of year might get 20 hours per week , pay sucks for all that's entitled to be done....

    Advice to ManagementAdvice

    keep your personal life at home and listen to your employees, lower prices

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    So-so

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sodexo USA full-time for more than 5 years

    Pros

    Education division is great for working parents as summers have reduced workload (or seasonal lay-off). Benefits offered are actually pretty good relative to the area lived/worked in.

    Cons

    Company policy is subject to management interpretation at each account location, so fair treatment of employees is not always consistent. Annual wage increases are a joke, just enough to patronize an already disenfranchised employee.

    Advice to ManagementAdvice

    Closing the gap between management and employees by treating people like people, and not like numbers on a dashboard.

    Doesn't Recommend
    Approves of CEO
  11.  

    College Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production  in  Steubenville, OH
    Former Employee - Production in Steubenville, OH

    I worked at Sodexo USA part-time for less than a year

    Pros

    it was nice to find a job in the Field of Specialty being loaded with chef experience. jumped right in without extensive training

    Cons

    Schedule mainly the same as required classes. The level of production they they bang out requires some employees to be graduated

    Advice to ManagementAdvice

    It would be a win-win for all if internships would be available so students can get the experience while focusing on their main vocation being their education...The student get the hours require and the facility gets free labor.

    Recommends
    Positive Outlook
    Approves of CEO

    Sodexo USA Response

    Aug 18, 2014Employment Branding Sourcing Manager

    I appreciate you taking the time to write a review. I'm happy to hear you gained some experience in your field during college but do want to note that we have many paid internship opportunities ... More

Worked for Sodexo USA? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.