Sodexo USA Reviews

Updated October 18, 2014
Updated October 18, 2014
369 Reviews
3.2
369 Reviews
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Sodexo USA Group Chief Operating Officer, Chief Executive Officer, North America, On-site Services George Chavel
George Chavel
104 Ratings

Review Highlights

Pros
  • Great benefits with employees who really care about their work (in 21 reviews)

  • Truly endorses work/life balance and offers solid paid time off and separate sick leave (in 10 reviews)


Cons
  • Upper management needs to learn the job before trying to change how we do it (in 19 reviews)

  • There can be long hours and difficult tasks to complete (in 16 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    No support from upper in-unit management. Some who are hired, promoted to be in charge are not capable or qualified.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Sodexo USA full-time (more than 5 years)

    Pros

    Benefits, check clears every two weeks....

    Cons

    Contract services is an extremely difficult environment, if it is fast paced and comes with a demanding client...it can be overwhelming. I found many of my peers struggling daily.

    Advice to ManagementAdvice

    Talk the talk...and walk the walk. Follow the company policies as they are written by the company...
    Please do not try to re-write them...or change them...or read more into them than the state.
    Most of the policies are based on laws....

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Sodexo USA Response

    Oct 7, 2014Employment Branding Sourcing Manager

    I appreciate you taking the time to share your feedback on your time with Sodexo. As you mention, the contract services environment is much different than a typical 9-5 office job and may not be ... More

  2. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CRM in Stockton, CA
    Former Employee - CRM in Stockton, CA

    I worked at Sodexo USA full-time (more than 3 years)

    Pros

    Big company, good opportunity to get training and learn. Excellent training resources for Managers.

    Cons

    Terrible environment to work at in the Laundry component. No quality of life, very abusive environment. In spite of the trainings available the upper Management do not practice what they preach.

    Advice to ManagementAdvice

    Start utilizing the excellent trainings available as corporate, and put them in practice!!!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Sodexo USA Response

    Oct 7, 2014Employment Branding Sourcing Manager

    I'm very sorry to hear about the situation you've described here. While it appears you are no longer an employee, I do want to note that any current employee who feels there is abusive of any type ... More

  3.  

    Good to learn once

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Worker in Bloomington, IL
    Former Employee - Student Worker in Bloomington, IL

    I worked at Sodexo USA part-time (less than an year)

    Pros

    They have certain criteria in preparing and serving food. They taught me that the system was never as simple as it seemed.

    Cons

    The managers are very rude.The hours were odd. I was a college student but I had to work until 11PM 2 days a week. I sometimes had 7-hour shift in the weekend which made me very exhausted

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Job review

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sodexo USA

    Pros

    Good if u like standing

    Cons

    Bad if u don't like standing

    Advice to ManagementAdvice

    None

    Sodexo USA Response

    Oct 7, 2014Employment Branding Sourcing Manager

    Thank you for posting your review. Depending on the job, you are correct that standing may be a large part of the workday, and that aspect should be taken into consideration for applicants ... More

  6.  

    Watch out

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Chef in Philadelphia, PA
    Former Employee - Executive Chef in Philadelphia, PA

    I worked at Sodexo USA full-time (more than 3 years)

    Pros

    Competitive pay
    Great work life balence (sometimes)
    Growth opportunites

    Cons

    Leardership from managment is hit or miss
    Clients can cancel accounts at any time which means you will be jobless
    Staff may not be open to a management company telling them what to do
    Must move around alot
    The company touts innovative solutions but uses crappy products

    Advice to ManagementAdvice

    Dont quit your day job

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Dietitian in Los Angeles, CA
    Current Employee - Registered Dietitian in Los Angeles, CA

    I have been working at Sodexo USA full-time (more than an year)

    Pros

    training, personal growth, cultural and values, compensation

    Cons

    leaderships, everything is very good as far as now

    Recommends
    Positive Outlook
    Approves of CEO

    Sodexo USA Response

    Sep 24, 2014Employment Branding Sourcing Manager

    Thank you for writing a review. It's great to hear that you've experienced personal growth and are enjoying your RD position!

  8.  

    Student Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Student Manager in Binghamton, NY
    Former Employee - Student Manager in Binghamton, NY

    I worked at Sodexo USA full-time (more than an year)

    Pros

    Great people, Helpful, great leader, great benefits.

    Cons

    Needs management, overlapping responsibilities and emphasis on bottom line

    Advice to ManagementAdvice

    Need better management

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Executive Chef

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive Chef in Chicago, IL
    Former Employee - Executive Chef in Chicago, IL

    I worked at Sodexo USA full-time (more than 5 years)

    Pros

    Vacation PTO Sick Time
    Benefits
    Growth
    Training is available online and in person
    The company covers ACF dues and CEU's

    Cons

    Dictates from Offices not knowing the business at the front lines
    No regional flexibility
    HR Disconnected from Front Line Expectations

  10. 1 person found this helpful  

    Sold me the Job that was not the Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Coordinator
    Current Employee - Marketing Coordinator

    I have been working at Sodexo USA full-time (less than an year)

    Pros

    Flexibility with the job. Work from home when not at accounts and 3 weeks vacation time.

    Cons

    Job was not what they "pitched" to me. Very Very Corporate. They do not understand that not all marketing campaigns will work at all accounts. Behind the times on technology and digital marketing. A lot of "paper pushing" and last minute changes. 99% numbers focused. One person doing the job of 5. Burning out very quickly. No support and very negative on marketing role.

    Advice to ManagementAdvice

    Have new employees go to training at corporate before they start to understand the company. Be honest in the interview process in regards to role. Be more supportive to new employees. Very hard learning the culture when you have to figure it all out and have no one to point you in the right direction.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Sodexo USA Response

    Sep 24, 2014Employment Branding Sourcing Manager

    Hi there- I'm very sorry to hear about your experience thus far, and while Sodexo is a very large organization, there are ways to start learning more about the culture. I highly recommend you take ... More

  11.  

    It was a ok experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Tuskegee, AL
    Current Employee - Cashier in Tuskegee, AL

    I have been working at Sodexo USA part-time (more than an year)

    Pros

    Feed employees..Really a good job if you are a college or high school student looking to make some extra money

    Cons

    Food Service, so it really doesn't pay much. Wouldn't consider this as a career job.

    Recommends

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