Sodexo USA Reviews in Washington, DC

Updated July 7, 2014
Updated July 7, 2014
354 Reviews
3.2
354 Reviews
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Sodexo USA Group Chief Operating Officer, Chief Executive Officer, North America, On-site Services George Chavel
George Chavel
103 Ratings

Review Highlights

Pros
  • Sodexo has great benefits, including flexible work arrangements (in 19 reviews)

  • Good benefits/Paid vacation/Sick time/401 K/Retirement (in 18 reviews)


Cons
  • The upper management I feel does not care what so ever about us (in 18 reviews)

  • There can be long hours and difficult tasks to complete (in 14 reviews)

More Highlights

3 Employee Reviews Back to all reviews

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  1.  

    good job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Washington, DC
    Former Employee - Cashier in Washington, DC

    I worked at Sodexo USA part-time for more than a year

    Pros

    great pay , good company

    Cons

    none its a good company .

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Sodexo

    Current Employee - Director Audiovisual Services  in  Washington, DC
    Current Employee - Director Audiovisual Services in Washington, DC

    I have been working at Sodexo USA full-time for more than 3 years

    Pros

    benefits were great and as a manager you walk in with vacation time

    Cons

    contractor, its terribel to be a contractor

  3. 2 people found this helpful  

    Work-life balance is non-existent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Manager  in  Washington, DC
    Current Employee - Operations Manager in Washington, DC

    I have been working at Sodexo USA full-time for more than a year

    Pros

    Sodexo has many properties, and always has opportunities for employment. They are the leader in the leisure/service industry and are progressive in their approach to enhancing customers' dining experiences whether it be in a dining hall, staff cafeteria or public park. Their approach to innovation has given them some great successes and made their business model very profitable in certain areas.

    Cons

    Sodexo's model is all about profitability above everything else. Many times, key elements such as quality, logic and safety are outweighed by the need to exceed profit margins. If you work for Sodexo, don't expect to be smiling and happy like the folks on the HR brochures. Expect to work 7 day weeks, 12-14 hours a day. Expect to be denied time off for doctor's appointments, home emergencies and more important things like family events like birthdays and weddings. Expect to live at Sodexo and hotel at home. I barely see my family anymore. I haven't taken a vacation in two years. I'm lucky if I get a day off in the middle of the week. Management says things are critical and they can't give us any time off right now. We are woefully understaffed. The work is never done.

    Also, while Sodexo is an innovative company, they apply a cookie-cutter approach to most of their properties. They are unyielding in the need to acknowledge that no two properties are built alike. Customer bases are different, customer needs are different and thus how you organize your operations is going to differ from place to place. Sodexo has a model they try to force down every organization's pipeline. If they think it takes 12 widgets to run the operation when you know it needs 20, they expect you to make it work with the 12. No exceptions.

    And don't expect to be given the tools to do your job. I was expected to use my personal cell phone and laptop to do my job. I use my personal vehicle to make inventory pick-ups. I pay out of pocket for inventory and have to wait to be reimbursed. Sodexo is all about keeping those profit margins clean, and the less money, the less resources they have to cough up, the better it is for them.

    If I had it to do all over again, I would have said no to Sodexo.

    Advice to ManagementAdvice

    Practice what you preach. Stop sacrificing your employees health & well being for profit. Right-size your property staffs (hire people!) to get the job done correctly. Be fair to your employees.

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