SoftLayer

www.softlayer.com
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Employee Reviews

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  1. 1 person found this helpful  

    softlayer intern

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SoftLayer

    Pros

    Great team to work for
    Generous corporate events
    Oppurtunity to work in cloud

    Cons

    Developer workstations can be slow
    Intern pay is a little low for a large company

    No opinion of CEO
  2. 4 people found this helpful  

    The inmates are running this asylum.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server Build Technician in Santa Clara, CA
    Current Employee - Server Build Technician in Santa Clara, CA

    I have been working at SoftLayer full-time (more than 3 years)

    Pros

    More free snacks than is probably healthy. Many intelligent and knowledgeable people in the lower levels of Operations that you can and will learn from. Good entry level into data center/IT work...

    Cons

    ...but DO NOT expect anything further than that. Poor compensation based on Texas wages, even if you are at any of the remote sites located in the far more expensive areas. Any raises are entirely "performance" based which without fail no one ever seems to meet. (Or in our case the only substantial raise occurred when literally half of the site quit at once)

    Ultimately it is the middle and upper management that is the real death knell. Rampant cronyism has lead to departments with far too many redundant managers who contradict and fail to communicate with each other. This creates confusion and bedlam on everything from simple projects to the large scale build outs. The IBM acquisition has only increased the scope and scale of this problem as they fight tooth and nail to prove their value to keep their positions in fear of the dreaded IBM blue wash. This, naturally, leaves the people under them holding the bag on resulting messes, subsequently clean them up, and to do so with a smile and a 'thank you sir'.

    Advice to ManagementAdvice

    To Softlayer management, none... wouldn't listen to it anyways. To IBM, Blue wash. Clean house. For the sake of your customers and Softlayer employees. You could not possibly put in place a worse management structure than the existing one.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    cst

    Former Employee - Cst in Houston, TX
    Former Employee - Cst in Houston, TX

    I worked at SoftLayer full-time (more than a year)

    Pros

    none that I can remember

    Cons

    A lot, too many for me to list

    Advice to ManagementAdvice

    close

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  5. 1 person found this helpful  

    It used to be fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer III in Dallas, TX
    Current Employee - Software Engineer III in Dallas, TX

    I have been working at SoftLayer full-time (more than 5 years)

    Pros

    Growing company. Lots of opportunities.

    Cons

    Your future could very well depend on your manager.

    Advice to ManagementAdvice

    Trust your employees. Educate employees that being arrogant doesn't help build a good company culture.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Everyday casual with overrun behind the scenes corporate culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SoftLayer full-time

    Pros

    Cheap minimum health insurance. Very casual work environment. Flexibility.

    Cons

    Managers that operate by what ever I'm told from above goes - limited freedom of thought.

    Advice to ManagementAdvice

    Be people before being a cash register.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Don't expect any reward for hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SoftLayer full-time (more than 3 years)

    Pros

    Free energy drinks, and other snacks detrimental to human health. If you don't like Red Bull, there is really nothing else to say.

    Cons

    There is room for advancement exclusively for Texas employees, and only then if you're a family member of management, or attended high school with management. The compensation is fitting if this is your first job and you still live at home with Mom and Dad. Management is too busy congratulating themselves on being "bad ass" while ignoring the problems that need attention in both personnel and infrastructure. Rampant illiteracy shouldn't be accepted in upper management, but it is somehow encouraged.

    Advice to ManagementAdvice

    None. Keep it up; I'm sure IBM will clean house before 2016.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Awesome company to start your IT career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server Build Technicnian in Dallas, TX
    Current Employee - Server Build Technicnian in Dallas, TX

    I have been working at SoftLayer full-time (more than 3 years)

    Pros

    Great benefits, nice knowledgeable co-workers, great learning experience you can take anywhere in the IT world, challenging work and free snacks.

    Cons

    Moving up can be tough..

    Advice to ManagementAdvice

    I would like to see more encouragement and recognition come from upper management to better motivate and increase moral of the front line employees who make it all happen.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great place to take your programming skills to the next level.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Dallas, TX
    Former Employee - Software Engineer in Dallas, TX

    I worked at SoftLayer full-time (more than a year)

    Pros

    Great place to lear the proper way to do OOP PHP.

    Cons

    Code reviews, must code by their set of standards.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company to start in IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server Build Technician
    Former Employee - Server Build Technician

    I worked at SoftLayer full-time (more than a year)

    Pros

    Great benefits, nice coworkers, good learning experience, challenging work

    Cons

    it started to had bad management once they get bigger, you can not move up unless you are willing to relocate to the headquarter (Texas)

    Advice to ManagementAdvice

    Low level employees need more motivation (other than free snacks and energy drinks). They need to feel that you care about them in order for them to work more efficiently

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Management doesn't care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator, Managed Hosting in Houston, TX
    Former Employee - Systems Administrator, Managed Hosting in Houston, TX

    I worked at SoftLayer full-time (more than a year)

    Pros

    Stepping stone to better jobs
    Potential to learn a lot
    Decent benefits
    Free drinks
    Christmas party
    Not much else

    Cons

    NO Raises
    Average or below average pay
    Management (lower, middle, and upper) don't care about the employees; only shift leads do, and they have no influence
    They also don't care about their customers; although managed hosting tries to make it look like they at least do, none of them actually do.

    Advice to ManagementAdvice

    Take a lesson from Google and Rackspace and start treating your employees and customers like you actually care about them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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