SoftRock Reviews

Updated April 17, 2015
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4.2
192 Reviews
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Recommend to a friend
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SoftRock CEO Alec Difrawi
Alec Difrawi
143 Ratings

Pros
  • I liked that fact that it is a work-from-home position (in 6 reviews)

  • I enjoy the work environment and the professional atmosphere (in 10 reviews)

Cons
  • They make you go through an extensive "bootcamp" making you work long hours for minimal pay (in 13 reviews)

  • The interview process was in four different stages (in 7 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Haters Gonna Hate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Education Advisor in Orlando, FL
    Current Employee - Education Advisor in Orlando, FL

    I have been working at SoftRock full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    So I came across the review of my company and gotta say that they're dead on...THE POSITIVE ONES! This place is awesome! Anyone who says otherwise must have not been good at their job or maybe not hired at all. Read the other POSITIVE reviews and the pros are all there.

    Cons

    The fact that other people would write negative stuff about a great place to make it look bad when it's not. I've been here 6 months and while the work isn't easy and they actually require me to be on time, the co workers are amazing, the atmosphere is amazing, the managers are (almost all) amazing and it just is the best place.

    Advice to Management

    Nope. Maybe free ice cream?

  2. Such a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative in Orlando, FL
    Current Employee - Administrative in Orlando, FL

    I have been working at SoftRock full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The biggest pro about SoftRock I would have to say is how close everyone is. They genuinely care about you both in and out of work.

    Cons

    The biggest con about SoftRock would probably be how much food they always have for their employees. It is making it extremely hard to stay on my diet.

  3. Helpful (1)

    The People Make The Place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Employment Specialist in Orlando, FL
    Former Employee - Employment Specialist in Orlando, FL

    I worked at SoftRock full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The people are really the biggest "pro". From executive level management all the way down to the person sitting next to you; they hire in really good, hard-working people that enjoy working and having fun and it rubs off. I wasn't much of an outgoing person prior to starting the Employment Spe4cialist position but the culture helped me open up and I started actually liking going to work. There are other really good things but the people is the best.

    Cons

    Training was really, really hard.

    Advice to Management

    Maybe think about allowing for company wide meetings to cover some of the bigger and more important going ons. Other than that....good job!

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  5. Helpful (1)

    SoftRock Current Employee Review - Happy to be Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - SaleMaker Specialist in Orlando, FL
    Current Employee - SaleMaker Specialist in Orlando, FL

    I have been working at SoftRock full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company culture is great. The job isn't that hard but I've been able to play in the flag footballl league twice now, the St. Patricks Day green beer was fun, the cookouts are good (not always amazing but hey, it's free food on Fridays), we dressed up when some clients visted last year, people like working here and the Receptionists are nice. All in all, better enviornment then anywhere else I've worked.

    The job itself is okay. I get to talk with people and I enjoy helping others so I find it enjoyable. I've had two people who I graduated with get moved into different positions (one promoted, one just a new position). THere are lots of different jobs available but I'm comfortable in mine and that seems okay.

    Overall a good place to work. Really nice and hard working people. Helping others is a positive thing though maybe not for everyone.

    Cons

    Training was tough. It lasted two weeks and was long hours. Afterwards it made the job so much easier but it was hard going at first. Other than that, maybe parking?

    Advice to Management

    Everything I've seen tells me you're doing well so keeep it up. Maybe think about opening a satelite office downtown?

  6. Helpful (1)

    This company is legit

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SoftRock full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ricardo Semler runs his Brazillian company Semco differently just like SoftRock does. The culture believes in happiness, fun, and success. Probably why it has been so successful. Don't question there different process, it's all based off research and for a reason; your happiness.

    Cons

    I know what you're thinking, long interview process, long training process, I might agree with you but this if for the best. In all honesty it's to set people up for success.

    Advice to Management

    Be confident

  7. Helpful (1)

    6 Stars Not an Option?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Education Advisor in Orlando, FL
    Current Employee - Education Advisor in Orlando, FL

    I have been working at SoftRock full-time (less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - Comfy chairs
    - Nice managers
    - Free cereal
    - Cookouts
    - Flag football league
    - Overall culture
    - Easy job
    - Office location is good for me

    Cons

    - Too hot or cold temperatures
    - Not covered parking
    - Getting hired was long
    - Coffee not always hot
    - Can't use cell phones

    Advice to Management

    As a newer employee, anything I don't like would be nit picking. I'm happy to be employed and everyone here is really happy. I wish I could have selected my own schedule when starting but understand you have a need and my schedule can improve as I do. You do a good job communicating so keep that up!

  8. Helpful (2)

    Total Scam

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enrollment Services Clerk in Orlando, FL
    Former Employee - Enrollment Services Clerk in Orlando, FL

    I worked at SoftRock part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Very nice people worked there and the atmosphere was fairly relaxed. The location was not too far from downtown so that was nice.

    Cons

    Job was a scam right from the get go. My first day on the phones I was racking up the hits, then the next day and beyond, it was struggle to hit 5. You spend all day on the phone and no calls come in. The jobs that were used to entice people to call in were a joke. Picker packer? Please.

    Advice to Management

    I was there in 2011 and I don't know the deal now but I hope you aren't scamming people who need jobs

  9. Helpful (2)

    Not your ordinary company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SoftRock full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The working environment- The people that work there are great, you can meet some nice/genuine people there. Parties are fun too
    Football- One of the main reasons why I stayed there for so long.

    Cons

    -No job stability, "the only thing constant is change"
    -There is no rhyme or reason to how they promote people to management
    -Management instability
    -Instability with the people "upstairs"
    -

  10. Helpful (5)

    What a fraud!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Job Specialist in Orlando, FL
    Former Employee - Job Specialist in Orlando, FL

    I worked at SoftRock full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you're happy being "enticed" with a bunch of "fluff" then you'll love it here. If you're not too bright and are happy just reading the same script over and over again, you'll love it here.

    Cons

    This company has some bright I.T. techs working there, but other than that, what a joke! Several departments, and all the works is complete crap. Reading a script over and over with one common goal ... to get the person on the phone to waste their money paying tuition to some third rate "for profit" school. It's a horrible place to be. It's depressing, and beyond boring. There is no challenge, you won't learn any real skills that you can take to a "real" company. Check into the history on the CEO. Has several aliases. Watch out! Stay far far away from this place. Long hours every week are mandatory!

    Advice to Management

    Be kinder to your employees .... stop being jerks to those who don't produce as much revenue as others. Be honest about what the company REALLY does. If you promise a specific shift, then keep your promise.

  11. Helpful (1)

    A great place to call "my work home"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Career Specialist in Orlando, FL
    Current Employee - Career Specialist in Orlando, FL

    I have been working at SoftRock

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    A wonderful training and support team, I have been here 4 years and recommend to all of my friends to join us.

    Cons

    Long hours, it's a long day to reach 6 hours of talk time. It's is worth it because of the convenience of working from home. I just love it here.

    Advice to Management

    Go back to 6 hour days

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