Softchoice Reviews in Canada

Updated September 17, 2014
Updated September 17, 2014
169 Reviews
2.9
169 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Softchoice President, CEO, and Director David MacDonald
David MacDonald
128 Ratings

Review Highlights

Pros
  • They let you bring your dog into work (in 16 reviews)

  • The environment is great from the perspective that you get to bring dogs, have a game room, once a month beer cart, etc (in 17 reviews)


Cons
  • Work-life balance seems good for some roles and bad for others (in 14 reviews)

  • poor ethics amongst senior leadership team (in 9 reviews)

More Highlights

83 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Softchoice for more than 8 years

    Pros

    Great people and organization's environment encourages open communication.

    Cons

    Pay is low compare to other segments but you can make it up if you sell a lot.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Only for certain people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mid Level Employee  in  Toronto, ON (Canada)
    Current Employee - Mid Level Employee in Toronto, ON (Canada)

    I have been working at Softchoice full-time

    Pros

    The company is built on entrepreneurial spirit. For anyone who is an achiever and go-getter, the company has plenty of opportunities for you to explore and grow. If you want to do the same job every year but get paid more, this is not the place for you.

    As for training, development, and career progression, I find that many people 'sit there and wait for their growth to happen' rather than taking ownership of their own career progression.

    Cons

    - Clarity of messaging could be improved
    - This firm is not for everyone, especially those who just 'want a job' or lack self-motivation
    - Inconsistent application of policies and expectations from one area to another

    Advice to ManagementAdvice

    - Many employees are now investors, treating them as such is a change of paradigm that management team should recognize
    - Best the best 'Softchoice' you can be, rather than trying to be the second best (insert name here)
    - Recognize that corporate initiatives do not always one-size-fits-all
    - Take time to identify blind spots in the business and in the people
    - Need to action quickly and decisively towards areas and employees of concerned

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Great organization to start your career not grow.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Talent Advisor  in  Toronto, ON (Canada)
    Former Employee - Talent Advisor in Toronto, ON (Canada)

    I worked at Softchoice full-time for more than a year

    Pros

    The environment is what people come to enjoy, cool location, vibrant environment and the dogs. Softchoice does go above and beyond for their employees with their social events and Softchoice Cares

    Cons

    Unless you are in sales there is no distinct career path and the organization as a whole is weak on compensation or growth. You have to wonder about the vision of the organization when a revolving door at senior leadership positions.

    Advice to ManagementAdvice

    Look at the leadership within the People and Growth department.

    Recommends
    Negative Outlook
    Approves of CEO
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  5.  

    A regrettable sales experience thus far, I do not recommend.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Territory Sales Representative  in  Toronto, ON (Canada)
    Current Employee - Territory Sales Representative in Toronto, ON (Canada)

    I have been working at Softchoice full-time for more than a year

    Pros

    Office atmosphere, benefits, dogs, experience.

    Cons

    Zero individual sales development training, heavy micromanagement, far too much focus on activity (dials out, talk time, quotes produced versus actual profit brought into the company), 9 hour work days, no work/life balance, employee terminations each week is demoralizing, no clear cut company wide strategy forward, absolutely horrible in-house systems that don't integrate with each other (Horizon, Outlook, CRM), far too many vendor "meetings", too many metrics to be measured against you don't know what to focus on, mediocre advancement opportunities.

    Advice to ManagementAdvice

    Stop micromanaging your sales reps, it shows you lack faith in them. Offer sales development training to educate and retain your sales people and have them grow within the organization. Make a bigger effort to highlight the positives rather than the negatives. IDP should not be used as another metric a sales rep is measured against. 8 hour work days are an obvious must.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    A lot of office politics and favoritism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Softchoice

    Pros

    Open concept, loft-style environment, can bring dog to work.

    Cons

    Management promotes whoever they like, not who does the best job, long hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    Slow Moving Parts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Toronto, ON (Canada)
    Former Employee - Anonymous Employee in Toronto, ON (Canada)

    I worked at Softchoice full-time for more than 3 years

    Pros

    At Softchoice the environment is what people come to enjoy, plus the ability to bring in your dog is great.
    The teamwork at the company was fantastic.

    Cons

    There was a distinct disconnect between all lines of business. A challenge at best to have everyone on the same page. Therefore it felt like it took forever at times to see results at times.

    Advice to ManagementAdvice

    No advice.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    A wonderful introductory learning experience in corporate sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Microsoft Solution Sales Specialist  in  Toronto, ON (Canada)
    Former Employee - Microsoft Solution Sales Specialist in Toronto, ON (Canada)

    I worked at Softchoice part-time for more than a year

    Pros

    team players always succeed. As long as you remember that you are part of a team then you will succeed.

    Cons

    there is a lag in response times

    Advice to ManagementAdvice

    institute new system for communication

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Work Work and more Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales  in  Montreal, QC (Canada)
    Current Employee - Inside Sales in Montreal, QC (Canada)

    I have been working at Softchoice full-time for more than a year

    Pros

    great to start in the IT sales world, base knowledge of sales required, parking paid

    Cons

    Base salary is low, commissions horrible, constantly harassing clients, long work days, weekly lunch trainings not always paid and very repetitive (can have the same training 3 times in one month ie VMware techcheck). expected to work 45+ hours a week (only paid for 40), must brown nose your way with management, management unfit to lead a team. 90% of the vendor sales specialist are useless, they always "will get back to you with that one" and can take weeks to answer your questions. Greedy company that puts 100% of the blame on sales reps.

    Advice to ManagementAdvice

    You have been disconnected from sales for to long, should go back into sales and see how clients have been purchasing,

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Softchoice as an intern for less than a year

    Pros

    Really supportive, understanding and everyone is always willing to help.
    Great place to learn.
    Beer cart Fridays.

    Cons

    There is too much waiting and depending on others.

    Recommends
    No opinion of CEO
  11.  

    great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Softchoice full-time

    Pros

    fun culture, highly energetic workforce, management tries to foster a healthy work-life balance in their department.

    Cons

    compensation is poor, business strategic is unclear at times

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