Softchoice Reviews

Updated August 27, 2015
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244 Employee Reviews

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  1. Helpful (3)

    Softchoice has been an incredible foundation for a long career in technology

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great people, great work/life balance, great products and support

    Cons

    Lower compensation than competitors, major shift in business over the last 5 years has been bumpy

    Advice to Management

    Keep pursuing groundbreaking technologies to support


  2. Helpful (2)

    Great culture, evolving organization

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer (Delivery) in Huntsville, AL
    Current Employee - Network Engineer (Delivery) in Huntsville, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than 3 years)

    Pros

    You will be challenged at Softchoice. As long as you're a team player, your career here will continually have an upward trend. The environment is constantly changing, because as an organization, if something we try doesn't work, we adapt. It's definitely something I appreciate. An example of this would be the evolution from a product-only company to a full fledged services/solutions organization. Having been here for four years, the transition has been very evident. We still have a long way to go as a company, but I'm excited about what I've seen so far, and I love being on the ground floor of this transition.

    Cons

    Sometimes all the groups that exist to support sales/services seem to get in the way of each other. Communication between groups could be better. Not all engineers that have been at Softchoice are team players. Some are even cowboys, and want to do their own thing. That really detracts from moving the company forward on the services front, and can be really obnoxious for the rest of us trying to evolve our business.

    Advice to Management

    Build clearer lines of communication between groups.


  3. Helpful (4)

    Semi-Great Leadership, Great Vision, NO Execution

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Softchoice full-time (More than 3 years)

    Pros

    Culture is AMAZING Play Hard and Work Harder!

    Cons

    No clear direction, management says on thing, and you are tasked with another. Focused on one "new thing" to sell each year and other business segments fall to the waste side.

    Advice to Management

    Time to stop promoting people from within, poison is deadly. We need fresh thinkers, real world people who can bring in real world solutions.


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  5. Helpful (1)

    Great place to work for sales/marketing

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales/Marketing in Seattle, WA
    Former Employee - Sales/Marketing in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softchoice full-time (More than 5 years)

    Pros

    Great atmosphere and totally geared to support career advancement. Lots of perks and benefits. Perfect place to start career straight out of college/Uni.

    Cons

    Not enough money compared to other companies doing the same thing. Everything is geared to push people up (or out), so if you find the right job/level you are happy with you're out of luck because management will not respect you.

    Advice to Management

    Pay more


  6. Helpful (2)

    Ok for first job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good money for first job

    Cons

    Not a career you make it or your fired


  7. Helpful (5)

    For you if you like a frathouse/boiler room environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Softchoice full-time (More than a year)

    Pros

    Canadian company provides excellent health benefits and many paid holidays. Volunteer days are paid. Many employee meal perks and lavish sales conferences twice a year. Generous sales incentives and bonuses for presidents club

    Cons

    Horrendously bureaucratic. Too many chefs in the kitchen, via middle management. Unless you are in the "boys club" you are an outsider. If you aren't an alcoholic you are a nobody. most offices hire extremely young fresh out of college, if not younger, candidates. Tons of beautiful women hired strictly on looks and favored because of it, regardless of skill level in any capacity. Management techniques are boiler room driven and are levels (micro managers). Lots of chatter not enough action. Not minority friendly environment (race/gender/disability). Preach team based strategies, but in reality, an "Every man for himself" environment. Sales approaches are borderline auto sales tactics. Known to fire customer accounts with little hesitation due to lack of profit extraction. Managerial level support is absolutely non-existent. Customers are only treated properly if they are a large source of gross profit. Services organization is a complete mess. Services division, Licensing, and Hardware divisions communicate very little and work against teamwork in counterproductive ways due to egos/territories overlapping. Team work is non existent. District managers are lazy and feel entitled. Absolutely the worst place for someone to work with any level of intelligence whatsoever. Base salary is a joke. commission structure is purposefully vague and misleading. Unless you look like a cast member for the Jersey Shore, you can forget about fitting in. Only hire Caucasian, slender, highschool/college level frat/sorority types. Drug use is rampant at sales conferences. Middle Management/Specialists/Vendor Reps are offensively unqualified and are only rewarded their positions based on favoritism and brown nosing.

    Advice to Management

    Clean house of middle management and rebuild a solid foundation of real professionals. Listen to employee feedback. Change the boiler room culture and used car sales/copier rep atmosphere. Treat customers and employees with dignity and respect.


  8. Helpful (1)

    Good working environment with some growth opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Young and energetic company culture

    Cons

    Low base salary, commission structure could be better


  9. Helpful (2)

    Work hard and play hard environment.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Account Manager in Chicago, IL
    Former Employee - Inside Sales Account Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Softchoice full-time (More than a year)

    Pros

    Great opportunity for a sales or marketing professional. Lots of free food and a fun office environment. Lots of recognition. Not cubeland. I would recommend to someone just starting out in their career.

    Cons

    Lots of changes in management. Very numbers focused. Lots of pressure from management, if in sales. High turnover as usual in sales office.


  10. Helpful (5)

    Vision without execution is just hallucination

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    - Casual downtown office - Opportunity to network with large vendors - Bring dogs to work - Great place to kick-start your career after college/university

    Cons

    The strategic direction of the organization is set every year during their annual kick-off. During my last year, the focus on services made complete sense...in theory. Unfortunately, the company lacked the vision, tools, resources and management talent required to carry-out the strategy. It wasn't until half way through the year until we all received a PowerPoint slide with a few fluffy value propositions that were intended to be an aid for all things services. Needless to say, the strategy wasn't executed. As the end of the year neared with the strategy hanging in the air without anything to support it, the company did what they needed to do: conduct layoffs and reorganize individual contributors. Management, of course, was left unscathed. The culture is very challenging. At the onset, it appears like a vibrant, social, work hard/play hard environment, but behind the thin layer of "drinks after work" lies a corporate culture seeded with arrogance. In the end, there were far too many "this doesn't feel right in my stomach" moments that finally prompted me to leave.

    Advice to Management

    Stop pointing fingers at individual contributors and take a long hard look at your decisions and behaviours.


  11. Helpful (2)

    An excellent place to start a sales career.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Sales Account Manager in Seattle, WA
    Former Employee - Inside Sales Account Manager in Seattle, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Softchoice full-time (More than a year)

    Pros

    Fun working environment Vendor sponsored team events Good to very good training

    Cons

    Low pay Not enough diversity amongst employees Feels like a frat house at times

    Advice to Management

    Cut back on the numerous, fluffy goals and focus on a few key goals



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