SolarWinds Reviews

Updated June 1, 2015
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3.0
146 Reviews
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SolarWinds President, CEO, and Director Kevin B. Thompson
Kevin B. Thompson
95 Ratings

Pros
  • Free Lunch twice a week, great benefits (in 22 reviews)

  • Gym, Free lunch twice a week, a job in a tough economy - Looks good on resume (in 18 reviews)

Cons
  • There is no semblance of work/life balance, especially outside of the VP level (in 10 reviews)

  • No training you have to learn on your own (in 10 reviews)

More Pros and Cons

146 Employee Reviews

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  1. Helpful (1)

    No Fun No Money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at SolarWinds full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Solarwinds has a great facility in a very accessible location

    Cons

    The culture is poor and model doesn't support career growth. The top 10% of reps make all the money and everyone else is lucky to survive.

    Advice to Management

    Need less chiefs and less micro managing. Literally have three bosses telling you the same thing daily. Those bosses also have three bosses telling them the same things daily.

  2. Helpful (3)

    How badly...how DESPERATELY...do you need a job?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Boulder, CO
    Former Employee - Anonymous Employee in Boulder, CO

    I worked at SolarWinds full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Neat products
    Boatloads of starchy snacks and free lunches.

    Cons

    Do you want to be micro-managed to the NTH degree by the worst sales management team in all of history? By all means, go to work for SolarWinds.
    Do you want to be the hapless victim of blatant favoritism and pipeline manipulation? By all means, go to work for SolarWinds.
    Do you want to sell enterprise software like a used car salesman? Forced to lie to your customers in order to get the sale at all costs? By all means, go to work for SolarWinds.
    Do you want to hate your job with a missionary zeal? Leaving work every day wanting to slit your wrists? By all means, go to work for SolarWInds.

    Advice to Management

    Attention Upper Management: Take your attrition rate SERIOUSLY--and MAKE CHANGES.

  3. Helpful (8)

    Mass Layoffs in SolarWinds Chennai

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Chennai (India)
    Current Employee - Software Developer in Chennai (India)

    I have been working at SolarWinds full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Mass Layoffs of around 20 employees on a single day. Good thing is compensation is paid for 45days. Immediately relieving orders and payment made.

    Cons

    No proper explanation for this action. Even 5 months old employees were sacked. What's the plan for hiring us. No vision. Just hire and fire.

    Advice to Management

    Chennai management should be proactive in all aspects. Try to take part in the decision making of the company. Do not act silently just obey the top management. Act like a proactive HR. Don't be dummies.

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  5. Helpful (5)

    An auto-dialer could do the sales role....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative
    Current Employee - Inside Sales Representative

    I have been working at SolarWinds full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Money can be decent
    Nice new building
    Free lunch twice a week

    Cons

    Mindless sales role, where any type of independent thoughts or strategies outside of the company 'sales model' is not only discouraged but actively punished by drone-like middle management.

    Absolutely NO ROOM for any type of growth or career development. Just pick up the phone, dial and smile... but you can't smile, when all you do all day is jam 50% discounts down customers throats and push them to purchase sooner than later. After reading this last sentence you're probably smart enough to realize that jamming a 50% discount down their throat to make them purchase would quickly lose its effect after multiple attempts... and it does... the only thing the useless 'discount for timeframe' model does do well is devalue the product and also turn the customer off ever buying again... and if they do buy, the buy it whenever they want and demand the discount you have offered them for 15 weeks in a row inline with whatever BS story that can be made up to make 'this' discount sound credible.

    Management in large are a bunch of entitled 'pre IPOrs' who think they are wayyyyyyyyyyy better than they actually are.... a general feel of 'my way is always right, I cannot ever be wrong, none of you will ever sell as well as I did when I was a rep' from management is ever present and constantly vocalized in meetings.

    Micromanagement is ridiculous.... Done 150% this quarter? If you haven't made 50 calls on the day that isn't going to matter... you'll be micromanaged over anything the very binary management can come up with to maintain a sense of superiority that they in truth do not actually have - and know it deep down.

    Employee quality - there are some smart people here. But over the last year or two, the quality of hires has dropped dramatically... No degree? Felony? FELONIES? Worked as a server before this job and don't know what a computer is? No worries... come on in... no skill required here... just drink the kool aid, dial and tolerate the management abuse.

    Employee abuse - bad month? Expect to get abused... but not just by your immediate manager - by the directors, the VPs and even the CEO as he strides around the floor yelling, yes YELLING "Sell more!! Sell something!!!" to anyone within earshot... in short, it really blows.

    No loyalty or sense of job security...

    Advice to Management

    They would never take advice and when given it is never listened to, as they have a sense of self-importance that is difficult to imagine for most.

  6. Helpful (4)

    Good Products but, Bad Management.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SolarWinds

    Pros

    Fast paced work, opportunity to work with cross border teams, good products, process oriented, decent compensation and work life balance.

    Cons

    No job security - they fire people at hours notice. Lack of good HR management. Lot of mismanagement.

    Little or no product training, no onsite opportunities for dev. Too much processes that slows down growth.

    Too much politics for a small company. Unwanted managers at certain level. No promotions.

    Advice to Management

    Think of employees as people and not as an expense. Must create clear policies, processes and career path or plans.

  7. Helpful (8)

    Good front

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Austin, TX
    Current Employee - Inside Sales Representative in Austin, TX

    I have been working at SolarWinds full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Coworkers are amazing. Very smart, attentive and friendly. The building and facilities look very professional and modern.

    Cons

    The bright colors, big smiles, snacks, lunches and cheerleading can blind you. The lead flow is inconsistent and many times ends up being home users that aren't sure what they've signed up for, resulting in low conversion rates. The handful of qualified leads that management does get are not distributed evenly or in any fair manner. They offer you free snacks and food but then joke that you can only partake if you've sold something that day.. They're kidding. Aren't they? It's hard to tell because this company and your career here is solely based upon perception. Drink the kool aid, repeat the kool aid and look happy doing it. There is no transparency or working together as a group here - The goals are set, and when you don't hit them or do hit them - they're changed again so quickly you forgot what the initial goal was.

    Advice to Management

    They will not take advice.

  8. Helpful (11)

    High Pressure Sales Environment - High Stress - Huge Micro Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales
    Current Employee - Sales

    I have been working at SolarWinds

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice office space, Lunches and snacks. Current technology and tools.

    Cons

    Management does not care about the long term retention of employees or their clients. They only care about making the immediate sale. You are only as valuable as your next sale. Lead distribution is not provided equally to all team members. There are individuals that get all the house deals and qualified leads. Management will steal your accounts and hand them off to their favorite employees if they think you are taking too long to close the sale, regardless of the client's documented timeline. The lead quality is terrible.

    Advice to Management

    Solarwinds provides all the leads for their inside sales force. Quota attainment is near impossible when 90% of all leads are garbage. Stop playing favorites with 2 or 3 of your employees by cherry picking leads and spoon feeding opportunities. We are all there to give 100% but you constantly crush employee morale with your unfair practices.
    ***Beware*** There are clearly favorable reviews written by corporate promoting Solarwinds as a 5 star place to work (March 13, 2015, Aug 15, 2014, June 9, 2014).

  9. Helpful (11)

    The inmates have taken over the asylum...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SolarWinds full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    You do not have to work outside, there is covered parking, there is electricity and air conditioning along with running water.

    Cons

    This is without doubt the worst run company I have ever worked for or with. Their senior management has only limited intellectual capacity which nicely aligns with the quality of their product. The rank and file engineers and sales folks are decent enough people, but 1st line managers and above are the very worst examples of their rank with promotions seemingly based on your level of displayed incompetence - this upward cascade of mediocrity reaches its crescendo in the C-Level suites. Their executive team gives new meaning to buffoonery with their endless supply of platitudes and open disdain for the employees.

    Advice to Management

    There is no advice that can be given because they accept none - they view themselves as omniscient and infallible.

  10. Helpful (11)

    A company that does not care about their employees...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Boulder, CO
    Current Employee - Inside Sales Representative in Boulder, CO

    I have been working at SolarWinds full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits, 401k match, office location

    Cons

    Where to begin...

    The blatent favoritism that management shows to a select group of reps is an absolute joke. Certain reps in the Boulder office continue to get leads/opportunities passed to them, while everyone else is left to garbage. Lead volume/quality is not close to what it needs to be in order to hit your number. Micro management is at an all time high, and the incredible amount of malicious emails from management does nothing but ridicule and degrade employees. Management will ride you from 7am to 530pm...

    No work life balance at all, they will transfer leads and opps from your name while you're on vacation...

    Advice to Management

    Treat your sales team like adults (you shouldn't have to worry about leaving for lunch as a 31 year old).

  11. Helpful (10)

    Beware the Astroturf

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at SolarWinds

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Basics such as coffee, soda pop, candy, snacks, break room, big screen television, pool table, shuffleboard, chairs, tables.

    Cons

    There are no leaders. With few exceptions, department level management is insular, arrogant, offensive, vapid, mendacious, and juvenile. Middle management turnover is too fast to evaluate. Upper management has no authority; they merely implement edicts. C-level players are concerned only about stock price. The corporate model is “More, Faster.” No organic growth. Industry awards rotate according to board seats occupied by C-level.

    For insight, find all, then sort by Ratings in reverse order.


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