SolarWinds Reviews

Updated October 17, 2014
Updated October 17, 2014
106 Reviews
3.6
106 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
SolarWinds President, CEO, and Director Kevin B. Thompson
Kevin B. Thompson
73 Ratings

Review Highlights

Pros
  • Free Lunch twice a week, great benefits (in 22 reviews)

  • Gym, Free lunch twice a week, a job in a tough economy - Looks good on resume (in 18 reviews)


Cons
  • There is no semblance of work/life balance, especially outside of the VP level (in 8 reviews)

  • Thrown in to the job, no training, no help when you are on the phone with customer (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Shame that such a great business can't also be a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SolarWinds full-time (more than 3 years)

    Pros

    A great place to break into software sales, and to gain experience with a very highly effective light-touch sales model. The company has a very strong operational focus and everyone from the top down is watching for measurable, daily progress against goals.

    Cons

    The operational focus translates to short-term thinking about everything. There are few opportunities for advancement as it seems most senior hires are made outside the company. If you aren't part of the CEO's inner cabal you'll basically be told as little information as possible and sent on your way to do your job. The mid-senior levels of management are mostly battlefield promoted and mediocre, as the better ones left as soon as they could cash out after the IPO. So there's tons of intrigue. It is a shame that for being such a profitable business, the senior management has invested so little in its employees, their development, and creating a place people are actually proud to work at. Also, I would not consider any position in the marketing organization as it has been a revolving door for years and years now.

    Profitability and healthy culture are not mutually exclusive (see Google, or LinkedIn, or other highly rated, fast growing and profitable companies), but Solarwinds doesn't understand that concept.

    Advice to ManagementAdvice

    Short-term thinking and cracking the whip has gotten you good financial results, but not much else. It doesn't have to be that way.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    SW

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SolarWinds

    Pros

    Really motivated environment. Pay was good and bonuses just about each quarter.

    Cons

    Very cliquish work environment. If you fit in, you succeeded, if not you were kind of left on your own.

  3. 1 person found this helpful  

    I am in love with this Company from an employee and a customer standpoint!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Renewal Representative in Lehi, UT
    Current Employee - Renewal Representative in Lehi, UT

    I have been working at SolarWinds full-time (less than an year)

    Pros

    The atmosphere is amazing, the culture is wonderful! Everyone here is so helpful and the training is quick and geared to have you hit the ground running!!!

    Cons

    I don't have any cons

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Silo'd, close minded and very short term driven

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at SolarWinds full-time (more than 3 years)

    Pros

    Free Lunch twice a week! Plus, unless you're working in sales or tech support, your pay is very good and so are the quarterly bonuses.

    Cons

    Management is extremely short term driven-they have blinders on. They would rather take $10 today then $100 tomorrow. This cojones to the wall approach only works for small startups, not 1000+ employee companies. If you disagree with them, you are publicly ridiculed and eventually pushed out either passive aggressively- through pay cuts, promotion denials, etc. If you're in the boys or girls club, take your beating like a good boy/girl and kiss heini, you will get promoted.

    Advice to ManagementAdvice

    No point-they never listen to advice other than their own!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Amazing culture with a rewarding pay structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Representative in Austin, TX
    Current Employee - Inside Sales Representative in Austin, TX

    I have been working at SolarWinds full-time (less than an year)

    Pros

    Great pay
    Catered lunches
    Gym/Starbucks/Arcade/beautiful facility w/downtown views
    Smart coworkers
    Very positive culture
    Company makes a point to keep morale up
    Appears to have room for upward growth
    Extremely laid back dress code (flip flops are common)
    Full benefits from day 1

    Cons

    Break rooms are stocked daily with mostly junk food (chips, sodas, etc.)

    Advice to ManagementAdvice

    Add some healthy stuff to the break rooms. Other than that, keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Good job for Developers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Developer in Austin, TX
    Current Employee - Developer in Austin, TX

    I have been working at SolarWinds full-time (less than an year)

    Pros

    Good quality work for developers. Definitely are able to build your skills. They do have a good work/life balance and free lunches twice a week

    Cons

    moves pretty fast. workload can vary on a weekly basis, so you may be swamped one week and have nothing to do the next week. Company is way big and scattered throughout the world, so its tough to be on contact with people in different timezones

    Advice to ManagementAdvice

    They seem to be doing a pretty good job.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Interesting job, well-paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Product Manager
    Current Employee - Product Manager

    I have been working at SolarWinds full-time (more than 3 years)

    Pros

    personal growth, responsibility for your decisions, work-life balance, flexibility

    Cons

    time-shift to headquarters, open space

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    One of the best place to work in Brno

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - C# Developer in Brno (Czech Republic)
    Former Employee - C# Developer in Brno (Czech Republic)

    I worked at SolarWinds full-time (more than an year)

    Pros

    Great people, good benefits, friendly atmosphere, interesting product, clever people around.

    Cons

    Solving customer issues has greater priority than developing new features, which can bother some developers.

    Advice to ManagementAdvice

    Buy more performant hardware. Improve communication between teams in different locations.

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 5 people found this helpful  

    VERY Hectic & Profit Focused

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Developer in Austin, TX
    Current Employee - Senior Developer in Austin, TX

    I have been working at SolarWinds full-time (more than an year)

    Pros

    They pay good money and we usually get a quarterly bonus. It's hard to say no to that.

    There's a lot of really smart people which makes it interesting.

    Nice, newly refurbished building.

    They also bring in free lunches twice a week.

    Cons

    So. Very. Hectic. Most of the time things are done on a very short schedule with geographically disparate teams which makes it hard to maintain quality, so we're having to move EVEN FASTER to get things done. Sometimes it feels like a never ending slog.

    God help you if you're in Marketing with the near constant re-orgs.

    Substandard PTO for the rank and file - management is out of touch since they get vastly more time and can assign work to others. You end up paying for your time off in all the extra work waiting for you and it feels like you can never catch up.

    Advice to ManagementAdvice

    We know that it's a business and the purpose is to make money, but it sure feels like it's at any cost - except to the CEO's lifestyle.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    If you're a hard-worker, you can be very successful here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Executive in Boulder, CO
    Current Employee - Sales Executive in Boulder, CO

    I have been working at SolarWinds full-time (more than an year)

    Pros

    Solarwinds is traded on the NYSE for a reason. They make affordable tools that solve pain-points, which in turn, makes sales enjoyable. Also a lot of opportunity to move up. I've been given three "title" raises and one salary raise in less than a year. As long as you sell, the opportunity to make very good money exists.

    Cons

    Great place to work, none at all.

    Advice to ManagementAdvice

    Continue to introduce different SPIFs and sales contests to keep employees motivated!

    Recommends
    Positive Outlook
    Approves of CEO

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