SolarWinds

  www.solarwinds.com
  www.solarwinds.com

SolarWinds Reviews

Updated December 16, 2014
Updated December 16, 2014
116 Reviews
3.5
116 Reviews
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SolarWinds President, CEO, and Director Kevin B. Thompson
Kevin B. Thompson
80 Ratings

Review Highlights

Pros
  • Free Lunch twice a week, great benefits (in 22 reviews)

  • Gym, Free lunch twice a week, a job in a tough economy - Looks good on resume (in 18 reviews)


Cons
  • There is no semblance of work/life balance, especially outside of the VP level (in 10 reviews)

  • No training you have to learn on your own (in 10 reviews)

More Highlights

Employee Reviews

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  1.  

    Good company to start a career in Software Sales with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SolarWinds

    Pros

    Good company, solid benefits, pay, training, and career growth opportunities

    Cons

    High pressure sales model, micromanagement

  2. 4 people found this helpful  

    Generally unsatisfying employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer in Austin, TX
    Former Employee - Software Engineer in Austin, TX

    I worked at SolarWinds full-time (more than an year)

    Pros

    Reasonably smart people, interesting products. The company has found a niche that it serves well and is generally good at executing a plan to serve that niche.

    Cons

    * Management team manages by intimidation. I witnessed (and in a few cases experienced) extremely unprofessional behavior by senior execs that was meant to make the victim certain that management is in charge.
    * Engineering employees' jobs are always at risk. Much of the front line coding is done offshore.

    Advice to ManagementAdvice

    Lighten up.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 6 people found this helpful  

    Growing but short sighted mid size company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SolarWinds full-time

    Pros

    Free lunch twice
    Growing company
    Sales makes money. Is the lifeblood.
    Driven CEO
    Good pay

    Cons

    No training
    No role models
    Transaction sales
    Low vacation
    no fun stuffy attitude to work
    no innovation or R&D
    low work life balance
    low encouragement for work done
    low tolerance for failure

    Advice to ManagementAdvice

    Approach to success needs to be long term
    Increase vacation
    More work life balance

    Listen to other glassdoor reviews....bang on!

    Such as -

    Stop acquiring companies if you're not going to take the time to learn their functions, number one complaint is "when this company was run by _______ it was great, since you all took over it has been (negative)."

    As we grow it's going to be difficult to keep the magic that makes us good. I hope you are focusing on that and also on the "penny wise and pound foolish" thing. That approach doesn't scale at some point, and to me, we are at that point.

    And give your employees time to reset - more vacation days and PTO would be helpful.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 5 people found this helpful  

    Perfect if you don't want much from a sales job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inside Sales Representative in Austin, TX
    Former Employee - Inside Sales Representative in Austin, TX

    I worked at SolarWinds full-time (more than an year)

    Pros

    Great benefits. Good job for someone with 2-3 sales experience who wants to make $60k. Not bad for a 24-25 year old. Easy transactional sale. Just do the same thing every day and you can make money.
    Buddy up to the managers/directors and just "follow the model." Not much to think about, really.

    Cons

    No training.
    No management.
    Won't learn a new skill-set to progress your career.
    Very, very difficult to make $100k

    Advice to ManagementAdvice

    Train and/or replace your entire management team.
    Remove the redundant layers of AE, manager, director, Sr. director, VP, SVP, EVP, etc.
    Don't be afraid of bringing in outside talent to upgrade the sales force.

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 3 people found this helpful  

    Generally okay place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SolarWinds full-time (more than 3 years)

    Pros

    Stable company, moderately paced work environment
    Easy to maintain a work life balance
    Good benefits
    Good place if you want to work with a larger company that doesn't quite have the large company mentality.

    Cons

    Different departments have different standards for promotions.
    Very political...don't upset the wrong person, it can be a very quick career ender

    Advice to ManagementAdvice

    Consistent promotion standards across the company
    Get rid of PTO

    Recommends
    Positive Outlook
    Approves of CEO
  7. 4 people found this helpful  

    the only thing great about this job is the commission check if you get lucky enough to score the right territory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SolarWinds

    Pros

    commision check
    free lunch twice weekly

    Cons

    politics
    management harassment
    no training
    terrible leadership

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Awesome company to work with great pay, career advancement, and small company feel!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Engineer in Austin, TX
    Current Employee - Sales Engineer in Austin, TX

    I have been working at SolarWinds full-time (more than 3 years)

    Pros

    Fast Paced, Energetic Staff, Great pay, ATTAINABLE quotas (for the sales folks out there) free lunches two days per week, sodas, snacks are free, and the staff feels like family. I've been here three years and have been on two fully paid club trips Florida and Costa Rica. I was able to bring family along with me and it was a blast. I've also had the opportunity give suggestions to improve processes, and see those go into affect and help us do better as a team. Overall fantastic place to work!!! If you're looking for a small company feel, but with big company money then this is your place.

    Cons

    Only cons would be that we have growing pains associated with adding products via acquisitions. Some of the products are hard to learn and sell, but overall it keeps you thinking and on your toes.

    Advice to ManagementAdvice

    Start building features into our existing products versus purchasing companies, and for gods sake please simplify our licensing. I've been here for years and still have trouble explaining it to customers. A simple node based licensing would work with 90% of our products.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 5 people found this helpful  

    All about the stock price

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Support in Austin, TX
    Current Employee - Technical Support in Austin, TX

    I have been working at SolarWinds full-time (more than 3 years)

    Pros

    Decent Benefits.
    Lunch twice a month.

    Cons

    Company doesn't care about support, which is a non-revenue generating department. Sales is king. Stock price is king. Senior leadership seems to care more about throwing warm bodies at problems rather than hiring a competent workforce.

    Advice to ManagementAdvice

    Don't ignore your support folks. Moving the office from Post Falls, ID to Salt Lake City, UT was a huge mistake. Nobody wants to work there.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 9 people found this helpful  

    Think of a terrible place to work...okay, work there instead of SolarWinds!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Austin, TX
    Former Employee - Sales in Austin, TX

    I worked at SolarWinds full-time (more than 5 years)

    Pros

    Free Lunch each week (twice)

    Cons

    No work/life balance
    Merit-based advancement opportunities extremely limited
    Narrow-minded upper mgmt
    Little to no recognition
    Absolutely no reward for loyalty

    Advice to ManagementAdvice

    For starters, just admit that you are no longer a customer-focused organization. What if you're cable company had 3-5 different sales people calling you 3-5 times a week to see if you'd like to upgrade to a movie package or sports package? Get back to your roots - you'll be pleasantly surprised how quickly your customers recognize the shift and begin to reward you with more business.

    Also, take care of your employees. My goodness! Each executive sits on 7-figure paydays while the people really getting it done for you are at the lower tier of the payscale when looking across the industry. Additionally, make sure you re-evaluate how much you stress work/life balance. An employee who feels their employer values them, cares about their lives outside of work and allows/fosters that will ultimately have a workforce that wants to do a better job. Weird, huh?

    Pay attention to how you promote employees. Just because someone kissed the right cheek, had a few good moments and shows they're willing to abandon their family doesn't mean they're the best suited for advancement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 6 people found this helpful  

    Dreadful Misleading Inconsistent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Support in Austin, TX
    Former Employee - IT Support in Austin, TX

    I worked at SolarWinds full-time (more than an year)

    Pros

    Good Benefits
    401k & Market Share
    Employee Freedom
    Lunch Twice a week

    Cons

    Employee to Management Relations
    Management, based on favoritism not work performance
    Business Practices lacks fundamentals
    Training is sparse on new/changing materials and products

    Advice to ManagementAdvice

    Stop acquiring companies if you're not going to take the time to learn their functions, number one complaint is "when this company was run by _______ it was great, since you all took over it has been (negative)." Also when an employee has a complaint or suggestion take it into consideration.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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