Soma Intimates Reviews

Updated June 26, 2015
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3.1
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Recommend to a friend
Approve of CEO
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Laurie Van Brunt
36 Ratings

Pros
  • Very concerned with work life balance (in 12 reviews)

  • Good employee discount - valid at sister stores also (in 13 reviews)

Cons
  • Low pay, no enforced time for employee reviews, raises (in 11 reviews)

  • upper management offers no support to anyone other then store manager (in 11 reviews)

More Pros and Cons

194 Employee Reviews

Sort: Popular Rating Date
  1. Amazing place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Appleton, WI
    Current Employee - Sales Associate in Appleton, WI

    I have been working at Soma Intimates part-time (Less than a year)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Customers and co-workers are great
    possible bonus commission
    to be able to help woman find the perfect fit!

    Cons

    not quite enough hours
    person with the most sales should be able to get a pay increase

    Advice to Management

    give more incentives to there sales associates


  2. Helpful (1)

    Good money, good customers, but really stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Lead in Columbia, MD
    Current Employee - Sales Lead in Columbia, MD

    I have been working at Soma Intimates part-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Starting pay was 8.50 for me, then a 10% increase when I was promoted. There is also extra bonus for high transactions (e.g. if someone spends $200, which is often, you get $3 bonus). Bonus adds up to about another dollar or two per hour of pay. 40% discount of regular items and 10% discount of sale items. Every now and then there is enhanced discount with 50% off full price items and 20% off sale items. Also, your first purchase and occasionally thereafter, you get 65% off full price items. The discount also applies to Chico's, White House Black Market, and Boston Proper. The customers are also generally nice and understanding people, very few complaints. We are also often helping women after surgery or during pregnancy, and even transpeople, and we become friends during the time they are there. This is a very one-on-one job, be prepared to be social and vibrant!

    Cons

    This job comes with high expectations, and is more stressful than most other retail jobs. They are constantly pushing for unrealistic goals. Also, there is a strict dress code of black, white and cream ONLY, including shoes and sometimes jewelry and other accessories. Also, this job may be too invasive for some people. Soma is predominantly a bra shop, so you are measuring women and checking the fit of the bras. The women are often older, and may need help with putting on and adjusting the bras, and often see them topless. You must be comfortable with this in order to do the job.

    Advice to Management

    I understand that we should push for sales and do our best, but you are straining us way too much.


  3. Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Soma Intimates full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Everything! It's great all around!

    Cons

    I can't think of any!

    Advice to Management

    Awesome leadership!


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Soma Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Memphis, TN
    Former Employee - Sales Associate in Memphis, TN

    I worked at Soma Intimates part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Ok bonuses, chance for good hours depending on your sales, it's as great as your colleagues allow it to be. It can either be a great store or a horrible store, all depends on the attitude of people around you. Wonderful associate discount. Great work environment.

    Cons

    Hours can be inconsistent and vary greatly week to week.

    Advice to Management

    Always help the associates work together as a team.


  6. Soma

    Current Employee - Anonymous Employee in Old Hickory, TN
    Current Employee - Anonymous Employee in Old Hickory, TN

    I have been working at Soma Intimates full-time (More than 3 years)

    Pros

    Home life balance is a plus 40 hours a week

    Cons

    Retail schedule/ weekends are a must


  7. Soma

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Sales Lead/Fit Specialist in Atlanta, GA
    Former Employee - Sales Associate/Sales Lead/Fit Specialist in Atlanta, GA

    I worked at Soma Intimates (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    They have a good bonus system, flexible hours and scheduling, good team members. I enjoyed what I did as an associate.

    Cons

    Low pay for what you are doing, upper management likes to manage from afar, but they don't offer any real help. They just expect to push every item out of the store.

    Advice to Management

    Understand your customer a little more. Involve yourself in store activities and the betterment of the store in person and not from a computer or phone call.


  8. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Kansas City, KS
    Former Employee - Sales Associate in Kansas City, KS

    I worked at Soma Intimates part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    You get commission based off of the amount that you sell. They do a good job of letting you try the products out and learn about the different products so they are easier to sell.

    Cons

    They are very focused on sales numbers, email capture, and signing people up for their passport program, so you are expected to be kind of pushy with the customers.

    Advice to Management

    Sometimes it seemed like there was a lot of down time and not enough instruction on what the employees should do.


  9. Complete lack of DM support

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Soma Intimates

    Pros

    Loved the clientele and the quality product. Had an amazing team dedicated to client service just as I was.

    Cons

    Last DM and Regional Manager focused on the negative. DM linked every result to character and gave no positive reinforcement. She spoke to management in a very degrading way. And frequently spoke to store personnel to undermine management.

    Advice to Management

    The culture of Most Amazing Personal Service was awesome. Soma needs to return to their core beliefs and treat clients and associates alike with integrity.


  10. Sometimes chill, oftentimes annoying

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Los Angeles, CA
    Current Employee - Sales Associate in Los Angeles, CA

    I have been working at Soma Intimates part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Slow at times, easy to learn product as their selection isn't large. Not a lot of physically taxing work, small shipment

    Cons

    Pay weak, comission or 'bonus' is taxed heavily does not add much more incentive. Selling culture is a bunch of BS. They will lie to a customer to make a sale often

    Advice to Management

    Pay a higher wage, get rid of comission, update product, hire more responsible and mature leaders


  11. Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Soma Intimates full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great product and discount. Amazing selling culture with all attention going towards the client experience.

    Cons

    Enormous amount of work with unattainable goals. Difficult to hire the level of talent that the company is looking for because of pay rates. No support available for the recruiting process. Upper management has no problem letting 1 person do the work of several managers with no additional pay.

    Advice to Management

    If you want top talent running your stores, offer more pay and more assistance with recruiting.



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