Sona Medspa Reviews

Updated March 5, 2014
Updated March 5, 2014
16 Reviews

2.5
16 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Byron Ashbridge
8 Ratings

Employee Reviews

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  1.  

    Great company who really cares about the clients and the employees alike!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sona Medspa for more than a year

    Pros

    It is great being with a company that cares and recognizes hard and dedicated work! The work is challenging, but otherwise we would call it "Recess". It is very rewarding to be a part of an organization the helps other feel better about themselves, and look younger!

    Cons

    The hours can be long, but in order to provide the services to our clients, we must be available when they can be available. That is just a part of customer service. But --- no Sundays!! That is great!

    Advice to ManagementAdvice

    Continue to focus on your employees.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great place for work for !!!!work life balance!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Center Manager  in  Houston, TX
    Current Employee - Center Manager in Houston, TX

    I have been working at Sona Medspa full-time for more than a year

    Pros

    As you know workers want to know their organisation cares about them: that they are getting something back for what they are putting in. This is primarily communicated through things like how bosses treat us, the kinds of fringe benefits we get and other subtle messages. If people perceive more organisational support, they experience higher job satisfaction, which i get that satisfaction from this company.

    Remember: it’s not just whether the organisation is actually being supportive, it’s whether it appears that way. The point being that appearances are really important here. If people don’t perceive it, then for them it might as well not exist. That’s why great managers need a politician’s touch, which this company certainly has that touch !!!!thank you !!!!

    Cons

    More times to enjoy the services !!!

    Advice to ManagementAdvice

    Keep up the great work!!! Thank you for all you do!!!!

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    The worse workplace in 30+ years!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Office Coordinator  in  Brentwood, TN
    Former Employee - Front Office Coordinator in Brentwood, TN

    I worked at Sona Medspa full-time for less than a year

    Pros

    NONE! ZERO. NOT ONE THING.

    Cons

    The Management! All of it, especially the current, local Brentwood location! The list is too long. Everyone I met was miserable, unhappy, hateful and hated their jobs. If you are looking for a job and have any self respect, keep looking. They rip off clients and employees.

    Advice to ManagementAdvice

    That would be a waste of my time and talent.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Professional Work Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Houston, TX
    Current Employee - Anonymous Employee in Houston, TX

    I have been working at Sona Medspa full-time for more than 5 years

    Pros

    I have worked for Sona over 5 years. They are always evolving which is needed for any successful business. They truly care about their employees needs and development. They take the medical side very serious and employ either an NP or PA each corporate location across the country.

    Cons

    Hours; they are open on late nights and Saturdays. However you do work in customer service so the hours are expected based off the clients needs.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Unethical. Salacious owner made inappropriate advances

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Master Aesthetician & Laser Tech
    Former Employee - Master Aesthetician & Laser Tech

    I worked at Sona Medspa full-time for more than a year

    Pros

    Loved the myriad of effective treatments.

    Cons

    Hired @ an agreed upon hourly rate + commission. When I rec'd my 1st paycheck, it was short by 2.00/hr. Our center manager called the owner and he refused to honor the hiring rate. Then all of our bonuses were combined w/ regular pay making it impossible to know they were not taking out taxes. Imagine our collective horror when we rec'd 1099's w/ our bonus on them. This organization operates in the grey area of legality. Dirty organization. No respect for employees or the clients.

    Advice to ManagementAdvice

    Operate w/ transparency. Honor employees and clients and you will create an environment of integrity and Loyalty that practitoners are so eager to find thus creating a Loyal client base as well. Look up the meaning of ethics & the Golden Rule.

    Negative Outlook
    Disapproves of CEO

    Sona Medspa Response

    Feb 5, 2014Director of Recruitment and Training

    Sona MedSpa is an organization comprised of both company-owned and franchise locations. By the nature of the comment, we assume this may be a franchise location but would like to learn more about ... More

  7. 1 person found this helpful  

    Terrible place to work !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sona Medspa full-time

    Pros

    Free Treatments , and that's about it

    Cons

    High turnover , outdated equipment , poor results with lots of client complaints. High pressure sales environment with unrealistic goals. You will never make the bonus money they lead you to believe in the interview. The company is not doing well and sales are at an all time low ! Don't work here unless you enjoy being stressed out 100% of the time.

    Advice to ManagementAdvice

    Stop running the company like a family mob. Nepotism is rampant at Sona and family members are given positions they are not qualified for and it's hurting the companies bottom line and ruining employee morale.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Sona Medspa Response

    Feb 5, 2014Director of Recruitment and Training

    Although not every Sona MedSpa Center achieves the very top results, our business model has led us to continued success across the company. After 16 years in business, and consistent growth year ... More

  8.  

    long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sona Medspa full-time

    Pros

    free treatments some opportunitys there

    Cons

    long hours and angry customers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    I would not recommend working at sona

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sona Medspa full-time for more than a year

    Pros

    Free treatments, sona center nurses are very sweet!

    Cons

    The turn over rate is very high. Many customers notice the same saying"wow everytime I come in for a treatment there's a new person working here!". Red flag there. I'm sure it varies office to office and you don't always get along perfectly with every co worker but some.of the staff in the admin area are just rude, bossy, pretentious, fake girls with attitudes and a stick up their butt. The owners could Care less about their employees and its all about the money.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Sona Medspa Response

    Feb 5, 2014Director of Recruitment and Training

    Employee retention at Sona MedSpa is actually very good. We disagree with any inference that we do not care about our employees.

  10. 1 person found this helpful  

    Lifestyle Educator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifestyle Educator
    Former Employee - Lifestyle Educator

    I worked at Sona Medspa full-time for more than a year

    Pros

    The only pros to this job was the free treatments

    Cons

    Work hours, micro-managing, unrealistic bonus structures.

    Advice to ManagementAdvice

    Focus on your employees and maybe you wouldn't have such a high turnover rate.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Don't Fall for the Job Description...They Only Give you Half of the Reality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lifestyle Educator  in  Houston, TX
    Former Employee - Lifestyle Educator in Houston, TX

    I worked at Sona Medspa full-time for less than a year

    Pros

    Sundays off, A chance to seek a better opportunity while on the clock

    Cons

    Compensation, high turnover rate, no job security

    Advice to ManagementAdvice

    Karma

    Doesn't Recommend
    Negative Outlook

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