Sonesta International Hotels

  www.sonesta.com
  www.sonesta.com
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Sonesta International Hotels Reviews

Updated July 1, 2014
Updated July 1, 2014
5 Reviews
3.2
5 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sonesta International Hotels President, CEO, and Director Stephanie Sonnabend
Stephanie Sonnabend
2 Ratings

Employee Reviews

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  1.  

    Hard but satisfying work at Sonesta Maho Beach

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Philipsburg (Netherlands Antilles)
    Former Employee - Anonymous Employee in Philipsburg (Netherlands Antilles)

    I worked at Sonesta International Hotels full-time for more than 3 years

    Pros

    - Interesting people in all departments
    - Interaction with corporate staff
    - Beautiful work environment

    Cons

    - Many international directors, no real chance for locals to advance
    - Outdated rooms and no clear schedule of update/renovation
    - No flexibility for many employees
    - Can be somewhat stifling
    - Crisis or not, salaries need to be fair.

    Advice to ManagementAdvice

    Personal growth is important. Take a page out of Richard Branson's book...treat your employees as you'd want them to treat your customers.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Busy hotel. Collegial atmosphere. Nice environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Cambridge, MA
    Former Employee - Anonymous Employee in Cambridge, MA

    I worked at Sonesta International Hotels for more than 3 years

    Pros

    Very busy hotel. You will definitely work your tail off here. But everyone chips in. Co-workers are awesome. They are a technology savvy hotel. I found the pay above average for the hotel industry.

    Cons

    Very firm on work schedules. No real flexibility there. Also, I didn't see managers helping employees with career paths there. It wasn't often someone got promoted from within, very political.

    Advice to ManagementAdvice

    Promote from within. Institute a management training program.

  3.  

    I learned how to move smoothly under pressure, managing multiply tasks in same tasks.. hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - GSA  in  Sharm ash Shaykh (Egypt)
    Current Employee - GSA in Sharm ash Shaykh (Egypt)

    I have been working at Sonesta International Hotels as a contractor for less than a year

    Pros

    TO b in a chain..upgrade you CV.. learn how to be responsible ...how to follow tasks ...

    Cons

    low 12%.... Less than fair staff restaurant... bad staff housing .

    Advice to ManagementAdvice

    Raise the 12%... Develop the staff restaurant items & quality... build a new human staff housing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Unprofessional and uninspiring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sonesta International Hotels full-time

    Pros

    The location is beautiful, overall the physical working conditions for me were acceptable and the people I was working with (in the main) were cooperative.

    Cons

    The senior management were most unprofessional and, in some cases, downright dishonest. There was little understanding of the need for genuine motivation for the staff and management other than bullying.

    Advice to ManagementAdvice

    Honesty and fairness is always the best policy for long-term success with a firm foundation.

    Doesn't Recommend
    Negative Outlook
  6.  

    Sonesta International

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Manager  in  São Paulo, São Paulo (Brazil)
    Current Employee - Manager in São Paulo, São Paulo (Brazil)

    I have been working at Sonesta International Hotels

    Pros

    Corporate Office supportive but not always with time

    Cons

    International properties get less attention and commitment when struggling

    Advice to ManagementAdvice

    Have more direct and frequent contact with property

    Recommends
    Approves of CEO

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