Sonic Reviews

Updated October 23, 2014
Updated October 23, 2014
353 Reviews
2.9
353 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sonic Chairman, President, and CEO Cliff Hudson
Cliff Hudson
104 Ratings

Review Highlights

Pros
  • Fast-paced, can be exciting, minimal wage plus tips if you're a carhop (in 17 reviews)

  • great customer service experience, with tips you can really make quite a bit of money (in 16 reviews)


Cons
  • Minimum wage pay for lots of grunt work and demanding customers, however (in 18 reviews)

  • as a crew leader you don't have very flexible hours and you have work very long hours (in 15 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    The best for fast food.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CarHop in Tonganoxie, KS
    Former Employee - CarHop in Tonganoxie, KS

    I worked at Sonic part-time (more than 3 years)

    Pros

    When you get to carhop, the money is actually somewhat decent for fast food. Generally good people. The management does a pretty decent job of recognizing hard workers. The management also generally is pretty helpful during rushes instead of just sitting in the office and letting everyone else struggle like I've seen at other restaurants.

    Cons

    You will always smell bad. The way they clean is pretty gross, and everything feels unclean always. The hours aren't great. The owner isn't generally there, which is fine, but it seems to affect the opportunity for efficient changes to be made because the management can't always make certain decisions without the owner's approval.

    Advice to ManagementAdvice

    Rotate carhoppers so that tip opportunities are more evenly distributed.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Sonic is great place to work and there is a lot of room for advancement.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sonic full-time (more than 10 years)

    Pros

    You can make really good money if in the right situation. It is a great place to learn how to run everyday costs such as labor and food and paper cost. Normally there is good management and supervision in place that help candidates advance.

    Cons

    Management can make good money but the regular employees start at minimum wage and unless they excel, they stay close to the same pay. There is usually a high turnover because employees who don't want to excel start and leave often. In the older stores, during the summer it can be very hot inside.

    Advice to ManagementAdvice

    It is a must at Sonic to be a motivator and great leader to succeed at Sonic Drive In. You have to try and retain employees with a great place to work and a great staff to work with. You have to give employees a place they will stay and enjoy based on a lot more than money

  3.  

    Drive-thru. Customer service.

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CarHop in Corsicana, TX
    Former Employee - CarHop in Corsicana, TX

    I worked at Sonic part-time (more than 3 years)

    Pros

    The training is very good. The staff is very friendly and very helpful.

    Cons

    The challenges are running and walking for a long hour shift.

    Recommends
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  5.  

    Definitely not the best job out there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CarHop
    Current Employee - CarHop

    I have been working at Sonic part-time (less than an year)

    Pros

    Definitely a good job to gain some basic work experience and customer service skills but there are better places out there.

    Cons

    Super fast paced and your coworkers expect a lot out of you even when you are brand new. It gets very stressful and long shifts are exhausting. Very few perks to working here: you dont get any free food or shakes, all you get is free drinks while you are working.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  6.  

    Fun place to work with advancement opportunites.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sonic full-time

    Pros

    Carhops can make very good money compared to other food service positions. Management is also compensated well, depending on location performance.

    Cons

    As with any fast food restaurant, the work to life balance can be challenging. The base salary for managers has not changed since the 80s.

    Advice to ManagementAdvice

    Look at cost of living and adjust your management salaries accordingly.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    If you like to work every other day and be running and almost slipping for little pay this is the job for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Sonic

    Pros

    The crew members were nice and we got tips

    Cons

    The management was picked at random and were unprofessional

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    An unorganized franchise with weak management systems and poor safety protocols.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Thatcher, AZ
    Former Employee - Assistant Manager in Thatcher, AZ

    I worked at Sonic part-time (more than an year)

    Pros

    Fun, flexible schedule, good work experience, positions are readily available.

    Cons

    Unorganized, poor safety protocols, very poor pay with little or no pay raises. Poor training protocol, weak management system. Very stressful job, often picking up slack from other areas (i.e. Kitchen, managers, carrots, drive thru, Fountain etc.).

    Advice to ManagementAdvice

    Enforce safety protocols. Create strong management in individual stores, replace those who arent beneficial. Implement stronger training programs, give periodic raises that are deserved, and reward employees for good conduct and excellent workmanship.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Hard work, low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CarHop
    Former Employee - CarHop

    I worked at Sonic part-time (more than an year)

    Pros

    The best part about working at Sonic is the relationships you build with your coworkers. Also, you get to try the new items before anyone else. You meet so many people including the people you work with and the regulars. .

    Cons

    There is a lot of pressure to do things in timely manner , which is understandable. They dock your tips out of your check. If you work at a Sonic that is open 24 hours then you will probably only have one day out of the week off. You inly get paid minimum wage, and the managers get butt hurt over so many things because Sonic is practically their life.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Great for students

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Sonic

    Pros

    Flexible, decent pay, vacation time

    Cons

    Working with a younger crowd

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    It was alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CarHop in San Antonio, TX
    Former Employee - CarHop in San Antonio, TX

    I worked at Sonic part-time (less than an year)

    Pros

    Loved all the people I worked with and for
    Very positive environment
    People tipped well most of the time
    Hours were flexible with enough notice
    Extremely fast-paced. This may not be a pro to everyone, but it ensures you never have to be bored or "kill time"

    Cons

    Extremely difficult to make any career headway
    Customers can be extremely rude, as with any customer service job.

    Recommends
    Positive Outlook
    No opinion of CEO

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