Sonora Quest Laboratories Reviews

Updated June 11, 2015
16 reviews filtered by
  • Phoenix, AZ
  • Any Job Title
  • Any Status
Employment Status

Reset
3.4
Rating Trends
Recommend to a friend
Approve of CEO
Sonora Quest Laboratories President & CEO David A. Dexter
David A. Dexter
8 Ratings

Pros
  • Great benefits, easy going management (in 10 reviews)

  • There are some really great people who work there, and are fun to work with (in 3 reviews)

Cons
  • Being a 24/7 Lab makes it challenging to manage a work life balance, but it's attainable (in 2 reviews)

  • The senior leadership shouldn't try to be sneaky and make an almost laughable goal sharing payout for the year (in 2 reviews)

More Pros and Cons

16 Employee Reviews

Sort: Popular Rating Date
  1. Featured Review

    Helpful (2)

    Great company, good career ladder for technical staff. Moved here from another state do to pay and benefits.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Medical Laboratory Scientist in Phoenix, AZ
    Current Employee - Medical Laboratory Scientist in Phoenix, AZ

    I have been working at Sonora Quest Laboratories full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Pay - some of the highest pay in the valley for MLS and MLTs and possibly the country (when you also factor in the low cost of living in Phoenix). Pay reaches even higher if you work off shifts, nights, weekends, and/or holidays. -Work environment, depending on which hospital you work at (SQL run all the labs at the Banner Hospitals in the valley) is very friendly and relaxed. -Career ladder: if you are interested in progressing through the company they do a good job of giving you leadership projects to build yourself up to get promoted if you are interested in leadership. If you aren't interested they give yearly performance-based raises if you just want to be a bench tech that's cool too.

    Cons

    -Occasionally short-staffed. -Hiring process is a little cumbersome. -As a generalist at some of the smaller hospitals you might not get to do much variety of assays. In fact you won't get to do almost any Microbiology if that is what you like. It all gets plated and shipped off to the central lab at Good Sam to be done. So if you really like Micro, you need to apply to work at Good Sam or Papago.


  2. Helpful (1)

    Supply Chain Internship

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supply Chain Intern in Phoenix, AZ
    Former Employee - Supply Chain Intern in Phoenix, AZ

    I worked at Sonora Quest Laboratories part-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly and open atmosphere. Good Values and work culture. Excellent CEO and top management. Lots of opportunities and room for growth.

    Cons

    May not be as progressive/forward thinking as some may desire.

    Advice to Management

    Continue to keep the attitude of striving to make sure all employees are learning and growing.


  3. Helpful (2)

    Great company in Arizona

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mlt in Phoenix, AZ
    Current Employee - Mlt in Phoenix, AZ

    I have been working at Sonora Quest Laboratories

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    After a year able to switch facilities, advancement opportunities, tuition reimbursement, CLA to MLT program, MLT to MLS program, flexible schedules

    Cons

    Median pay below other valley hospitals

    Advice to Management

    Attract employees eager to work and that work well with others, rather than burnt out people or people with bad attitudes.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. more proactive, less reactive. listen more.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CLA in Phoenix, AZ
    Former Employee - CLA in Phoenix, AZ

    I worked at Sonora Quest Laboratories full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Great business plan/roadmap. Desire for excellence.

    Cons

    Lower level management, too many satelittes to control. Upper management/SLT is either not aware or doesn't care about high turn around of staff and feedback given by front line employees.

    Advice to Management

    Listen to the front line employees. Its easy to weed out who is disgruntled and doesn't care versus who cares and is frustrated with their current duties or management. You have all the tools to make this an all around employee favored, sucessful business.


  6. Helpful (1)

    great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Sonora Quest Laboratories

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    leadership and direction always ahead of the curve.

    Cons

    Obamacare is a slow motion train wreck!

    Advice to Management

    It cost money... to make money


  7. Helpful (2)

    Off to a bad start at this company and it just got worse.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mlt in Phoenix, AZ
    Former Employee - Mlt in Phoenix, AZ

    I worked at Sonora Quest Laboratories full-time (More than a year)

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of jobs available with availability to transfer

    Cons

    The company is Lawsuit driven. Everything is about following the letter of the SOP, yet many times the SOP is incomplete, missing or wrong. Yet many a time, supervisors don't follow the SOP themselves. Management looks to cover its rear while throwing employees under the bus. Pay is one of the lowest in the area, benefits are only so so. I know 2 Year MLT's making >$25 at other facilities with MS's making $20 here. They stress "one of the best places to work in Arizona" yet I know many employees and very few are happy Management also biased towards MS's vs MLT's

    Advice to Management

    Don't be so detached from the worker bee's. If there is a dispute between a supervisor and an employee you should have an open mind because the supervisor may just be wrong.


  8. A good place to start, but not sure about staying long term.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Phlebotomist in Phoenix, AZ
    Current Employee - Phlebotomist in Phoenix, AZ

    I have been working at Sonora Quest Laboratories

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    Steady schedule. Benefits. Educational support.

    Cons

    Some members of management are unprofessional and its permitted by HR and upper mamagement. The organization is touted as one of the best employers in the area, but they are really about the bottom dollar. The employees really don't come first. The wages are not up to par and the feeling of being setup to fail is not all that uncommon.

    Advice to Management

    Take the time to listen employees.


  9. Highly committed lab

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Laboratory Technician in Phoenix, AZ
    Current Employee - Clinical Laboratory Technician in Phoenix, AZ

    I have been working at Sonora Quest Laboratories full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great teams, nice perks, always busy making the shift go by quickly.

    Cons

    My specific lab has terrible shifts, but hard to accommodate with 24 hour a day labs. Generally understaffed.


  10. It is ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ

    I have been working at Sonora Quest Laboratories full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Not overloaded with work.

    Cons

    I question sometimes who they promote to leadership positions.


  11. Worked there for one year

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Phlebotomist in Phoenix, AZ
    Former Employee - Phlebotomist in Phoenix, AZ

    I worked at Sonora Quest Laboratories full-time (Less than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    They cared about their employees and made sure they were adequately trained. Very approachable and willing to help. I enjoyed working for them. They made sure that I always had someone to go to with problems or questions. My supervisor was great and so were her supervisors. The only reason I left was due to a change in contracts at my facility

    Cons

    They liked to micromanage such things as where supplies were placed and how

    Advice to Management

    Pay your employees more



Showing 16 of 57 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.