Sonora Quest Laboratories
3.7 of 5 41 reviews
www.sonoraquest.com Tempe, AZ 1000 to 5000 Employees

Sonora Quest Laboratories Reviews in Phoenix, AZ

Updated Jul 1, 2014
All Employees Current Employees Only

3.1 9 reviews

                             

100% Approve of the CEO

Sonora Quest Laboratories President & CEO David A. Dexter

David A. Dexter

(2 ratings)

67% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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    Just Okay

    Med Tech (Current Employee)
    Phoenix, AZ

    ProsJob stability, decent working conditions, good co-workers. This started out as an excellent place to work, but has steadily been declining over the past few years.

    ConsBenefits keep getting cut, merit increases for the last few years have been non-existent to pathetic, and the salary is not very competitive. I keep hearing the phrase "do more with less", and everyone is feeling the squeeze. Management has gotten ridiculously strict with everyone regarding computer usage, cell phones, and so forth all because a few people abused the privilege system-wide. Employee morale is at an all-time low since I started working here, and management is quick to place the blame anywhere but on the company.

    Advice to Senior ManagementYou can say that money isn't everything, but when merit increases aren't even keeping up with cost-of-living increases it won't be long before loyal employees are forced to go elsewhere, if they can. Assuming the company is unable to offer competitive wages, then there need to be other incentives for attracting and keeping employees, such as good benefits, pleasant working environment, etc.

    No, I would not recommend this company to a friend

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    It is ok

    Manager (Current Employee)
    Phoenix, AZ

    ProsNot overloaded with work.

    ConsI question sometimes who they promote to leadership positions.

    Yes, I would recommend this company to a friend

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    Worked there for one year

    Phlebotomist (Former Employee)
    Phoenix, AZ

    ProsThey cared about their employees and made sure they were adequately trained. Very approachable and willing to help. I enjoyed working for them. They made sure that I always had someone to go to with problems or questions. My supervisor was great and so were her supervisors. The only reason I left was due to a change in contracts at my facility

    ConsThey liked to micromanage such things as where supplies were placed and how

    Advice to Senior ManagementPay your employees more

    Yes, I would recommend this company to a friend

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    Worst Employer Ever....

    Phlebotomist (Former Employee)
    Phoenix, AZ

    ProsGreat Benefits. Several locations in the Valley

    ConsOver-promised, Overworked, Understaffed, Unprofessional Management. You earn PTO, but do not have the opportunity to use because of the facilities being to understaffed. Constantly threatened about your job security as a way to intimidate you.

    Advice to Senior ManagementYou might want to look into what is going on in your facilities. Turn over rate is high.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Politicians.

    Anonymous Employee (Current Employee)
    Phoenix, AZ

    ProsIf you're a poor employee, you'll have a job there forever. It doesn't matter how much your co-workers make an official complaint.

    ConsThey pretend to be giving you a raise and a promotion with a new "title" and little pay raise but in reality they are just saying a lot of money by always sending hourly workers home right and their forty hours and keeping except employees for fourteen hours extra every week for you to finish the work yourself. Yet they promote team work?? Please!

    Advice to Senior ManagementQuit being politicians.
    All the good qualities you claim to be that you advertise, none of your phlebotomists agree with it. I bet the senior leadership group loves it though.
    Maybe you should take a reality look at the bottom of your food chain.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Good Leadership

    Medical Lab Tech II (Current Employee)
    Phoenix, AZ

    ProsLots of opportunity to move up within the company.

    ConsHealth benefits are administered by Banner health. There are MANY Dr.’s in the area that will not work with our insurance.

    Yes, I would recommend this company to a friend

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    Overall, this is a decent place to work.

    Mlt (Current Employee)
    Phoenix, AZ

    ProsThe benefits are pretty good, and the work environment is acceptable. Management is good at the location where I work, although not all locations can say the same. Because there are several work locations throughout the Valley, there are plenty of job opportunities available and the potential to transfer if that becomes necessary.

    ConsThe pay is not very competitive, especially for certain positions. The benefits are decent for now, but keep getting cut due to the poor economy. It seems that there are constant staffing issues with phlebotomy, leaving half the lab short-staffed, overworked, and therefore not always able to meet TAT goals. These revolving door staffing problems can likely be traced back to poor phlebotomy management, which is a shame since losing "good" phlebs negatively impacts everyone in the lab. Also, management in general seems to be a little too focused on education, rather than work experience, leaving many good, experienced techs with no potential for job advancement unless they are willing and able to go back to college.

    Advice to Senior ManagementI would like to see more focus on keeping the good, hard-working employees we currently have, which might include giving better raises and other incentives to stay, such as reinstating tuition reimbursement, etc. I believe this would save us time and money in training costs, new employee learning curves, etc.

    Yes, I would recommend this company to a friend

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    A great place for your career

    Clinical Lab Scientist (Current Employee)
    Phoenix, AZ

    ProsGreat benefits
    Decent pay
    Positive work environment and coworker relationships
    Good communication
    An excellent company to start and grow your career and to further your experience in the field of Medical Lab Science.

    ConsSometimes there is to much trickle down from upper management to management to the tech. The current state of Healthcare Reform is causing a higher than normal stress level and morale is definitely being affected.

    Advice to Senior ManagementUpper management should visit the individual labs much more often (currently as little as once a year) and try to talk to people on a more singular level and not at large meetings.

    Yes, I would recommend this company to a friend

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    Laboratory Sciences of Arizona A good place to work

    Medical Lab Scientist (Current Employee)
    Phoenix, AZ

    ProsOver all this is a good company to work for, I have worked for them at different sites for many years. It is a large company so there are many employment opportunities across the valley. The benefits are fine, they used to be better. The pay is acceptable and that could always be better.

    ConsIt really depends on which site you work at as to how well it is managed. The company also seems to be very management heavy and even with the multitude of managers they still cannot accomplish their assigned tasks. Also they do not encourage education and advancement. They put up hurdles to get a decent raise.

    Advice to Senior ManagementI think that more attention should be paid to the quality of the management team at certain facilities. Being that I have worked for several facilities throughout the years, I have noticed some management teams are just incompetant. They do not understand how to encourage and motivate their employees. They also are ineffectual at getting things done. Employees at certain sites feel like they do not have a voice because there is no improvement in the situation.

    Yes, I would recommend this company to a friend

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Sonora Quest Laboratories – Why Work for Us?

Sonora Quest Laboratories is an integrated laboratory system servicing over 7,000 clients throughout Arizona including hospitals, physicians, and managed care organizations. We have approximately 2,600 employees… Full Overview

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Glassdoor is your free inside look at Sonora Quest Laboratories reviews and ratings in Phoenix, AZ — including employee satisfaction and approval rating for Sonora Quest Laboratories CEO David A. Dexter. All 9 reviews posted anonymously by Sonora Quest Laboratories employees.