Sonora Quest Laboratories Reviews

Updated July 25, 2014
Updated July 25, 2014
42 Reviews

3.6
42 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sonora Quest Laboratories President & CEO David A. Dexter
David A. Dexter
27 Ratings

Employee Reviews

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  1.  

    Great Employer, Great people, and Great Benefits!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anatomic Pathology Technologist  in  Tempe, AZ
    Current Employee - Anatomic Pathology Technologist in Tempe, AZ

    I have been working at Sonora Quest Laboratories full-time for more than 5 years

    Pros

    Great Benefits, great people, and good working conditions. They pay them most in the field that I work in, Anatomic Pathology, they are flexible with schedule.

    Cons

    There isn't really a way to climb or get into leadership in the company. You are kind of stuck where you and no way of climbing a career ladder you are just stuck where you are for the whole time you are there.

    Advice to ManagementAdvice

    Please help those that want leadership to get into those positions quicker.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Highly committed lab

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Laboratory Technician  in  Phoenix, AZ
    Current Employee - Clinical Laboratory Technician in Phoenix, AZ

    I have been working at Sonora Quest Laboratories full-time for less than a year

    Pros

    Great teams, nice perks, always busy making the shift go by quickly.

    Cons

    My specific lab has terrible shifts, but hard to accommodate with 24 hour a day labs. Generally understaffed.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Team lead too judgemental and micromanaging

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sonora Quest Laboratories

    Pros

    Company benefits like medical, dental vision and 401k

    Cons

    Emotionally unstable lead who doesn't know how to be professional

    Advice to ManagementAdvice

    Visit for a week at the patient service centers and go there unannounced. Don't let the site supervisors know. Ask random employees questions about how things are going. See the real patient service centers in action and go there unscheduled.

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  5.  

    It is ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Phoenix, AZ
    Current Employee - Manager in Phoenix, AZ

    I have been working at Sonora Quest Laboratories full-time for more than 3 years

    Pros

    Not overloaded with work.

    Cons

    I question sometimes who they promote to leadership positions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Trusted Leader in Arizona for Clinical Laboratory Diagnostic Testing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Billing Manager  in  Tempe, AZ
    Current Employee - Billing Manager in Tempe, AZ

    I have been working at Sonora Quest Laboratories full-time for more than 10 years

    Pros

    Strong Value System and Mission. Highly Accountable Hierarchial Structure to ensure Compliance to all Regulatory, Federal & State Guidelines.
    Patients, Clients and Customers ALWAYS come 1st in all we do. The Ethical behaviors of SQL are Honorable, Truthful, Just, Decent and Fair and are followed complicitly by all as well as the Value System of SQL of Compassion, Collaboration, Accountability, Integrity and Quality; which guide our decision making processes day after day.

    Cons

    Being a 24/7 Lab makes it challenging to manage a work life balance, but it's attainable.

    Advice to ManagementAdvice

    Branch outside Arizona to other Western Connecting Locations.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Watch your back at SQL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Driver  in  Tempe, AZ
    Former Employee - Driver in Tempe, AZ

    I worked at Sonora Quest Laboratories full-time for more than 5 years

    Pros

    There are some really great people who work there, and are fun to work with.

    Cons

    Management has no clue, are quick to lay blame and fire. Problems are never solved, just repeated. Their pay is the worst. Advancement is only possible if you are a favorite. Skill and ability, intelligence mean nothing.

    Advice to ManagementAdvice

    Retire, go learn something about how to treat people. Stick up for someone.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    I really liked working there!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Lab Scientist  in  Mesa, AZ
    Former Employee - Clinical Lab Scientist in Mesa, AZ

    I worked at Sonora Quest Laboratories full-time for more than 8 years

    Pros

    Great people, Good organization, great benefits.

    Cons

    Pay not as competative as market.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Wake Up Senior Leaders

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sonora Quest Laboratories

    Pros

    Senior Leadership has a good vision, good co-workers, decent benefits.

    Cons

    When all supervisors, coordinators and nearly 30 employees leave their job in a years' time, Senior Leadership really should notice. Management has poor communication skills, harsh demeanor, untrustworthy and not in line with Senior Leadership's vision of 'walking the talk'.
    Also, schedule is bad due to pay periods- get 2 days off together only twice a month.

    Advice to ManagementAdvice

    Visit the site, talk to employees, invest in serious management skills training for the current management or hire managers and supervisors that meet the needs of the staff.
    Work the schedule that's given to employees so you can see why it's difficult on the body and personal life.
    Dex- I believe in you and your vision but you've got to make sure your managers are following and keeping the values alive because the bad seeds are destroying the culture you are trying to establish.

    Approves of CEO
  10.  

    Everyone has a voice at SQL

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Sonora Quest Laboratories full-time for more than 5 years

    Pros

    Open dialogue, emphasis on people, unlimited training opportunities and a senior leadership team that cares

    Cons

    The office is located right off the 202 but traffic in this area is dreadful as a result of the proximity to ASU, making the commute quite difficult and frustrating.

    Advice to ManagementAdvice

    Institute across the board tele-commuting opportunities (the way Banner Health does) for those who can take advantage of it. Flexibility makes for satisfied employees and I personally would be willing to forego a merit increase to take advantage of a benefit like that.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Excellent values, great staff, not a cold corporate environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Tempe, AZ
    Current Employee - Anonymous Employee in Tempe, AZ

    I have been working at Sonora Quest Laboratories full-time for less than a year

    Pros

    The people are great, from managers to front-line techs. I've worked for multi-billion dollar companies, and others that make just about $1 million per year, and none of them had the people-centric view that we take here at LSA/SQL. From training to career ladder, work-life balance, and just being someplace where you don't feel stepped on or abused, I have no regrets about relocating to join this team. I wouldn't go back to those other companies now that I've been here.

    Cons

    IT security is a bit extreme for my tastes, but that's because I'm a geek and feel I can be trusted with more access than I'm given.

    Advice to ManagementAdvice

    Loosen up a pinch on IT security for users that are in roles that specialize in Information Systems, because they might need to install new programs without a 2-4 week wait on IT to get around to ordering software and installing it. It really slows down productivity. Also, move toward more mobile device support (Tablets, etc.). It would be a big win on ROI versus the limitations of having to tote laptops and other equipment around.

    Recommends
    Positive Outlook
    Approves of CEO

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