Sony Online Entertainment

www.sonyonline.com
Employer Engaged

Sony Online Entertainment Reviews

Updated March 2, 2015
Updated March 2, 2015
93 Reviews
2.6
93 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sony Online Entertainment President John Smedley
John Smedley
71 Ratings

Review Highlights

Pros
  • It's game development, so that's always a little more fun and laid back than other companies (in 7 reviews)

  • At least it's a fairly stable job that allows you to enjoy living in San Diego (in 7 reviews)


Cons
  • Upper management is too far removed from the actual development process to understand its huge flaws (in 12 reviews)

  • Senior management had no idea who you work (workflow) or some of the abuse you put up with dealing with customers (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I found that working there was amazing.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Contracting Artist in San Diego, CA
    Former Contractor - Contracting Artist in San Diego, CA

    I worked at Sony Online Entertainment as a contractor (more than a year)

    Pros

    I enjoyed the atmosphere and the employees, they all felt like family.

    Cons

    The quiteness is killer, if your talking your not working.

    Advice to ManagementAdvice

    Remember that development are people to

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Customer Support Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in San Diego, CA
    Former Employee - Customer Service Representative in San Diego, CA

    I worked at Sony Online Entertainment full-time (more than a year)

    Pros

    Great work environment, excellent review system during first 3 months

    Cons

    Got laid off, but kind of the nature of the beast working as a contractor.

    Advice to ManagementAdvice

    Have more people like Jeff Bard

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Community Manager in Sofia (Bulgaria)
    Former Contractor - Community Manager in Sofia (Bulgaria)

    I worked at Sony Online Entertainment as a contractor (less than a year)

    Pros

    Good work hours.
    Reasonable connection with community.

    Cons

    Couldn't stay for longer. Minor disagreement with higher-ups.

    Advice to ManagementAdvice

    Look into the trenches more.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great People, Great Games

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sony Online Entertainment (more than 8 years)

    Pros

    The people here are creative and excellent to work with. I loved my time there and would work there again if I were not in the wrong city. I felt that I was able to move up the ladder at SOE. Passion and drive are not frowned upon (at least not by the people I worked with). The upcoming games look excellent and I think only the sky is the limit for the company.

    Cons

    Sometimes the overall strategy can take a 2nd place to last minute ideas and changes that should be given more time to percolate. They have made some awful mistakes int he past, but I honestly believe they have learned from them and are on a better footing for the future than they were in the past.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A great company to work for and great mentors

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Environment Artist in San Diego, CA
    Former Intern - Environment Artist in San Diego, CA

    I worked at Sony Online Entertainment as an intern (less than a year)

    Pros

    As an intern, it is a very friendly environment to experience the life of a game artist. The people you work for and with are fun to be around and you can tell they love what they do. It is an all around creative environment where any kind of game artist can be inspired and learn important industry skills.

    Cons

    Hardly any cons. Sometimes the break room was out of a particular kind of tea or coffee, but this is bad only if you're picky.

    Advice to ManagementAdvice

    Keep doing what you are doing. Whatever it is it seems to be working.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    A creative and exciting place to work without being micro managed.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Security in San Diego, CA
    Current Contractor - Security in San Diego, CA

    I have been working at Sony Online Entertainment as a contractor (less than a year)

    Pros

    Creativity, opionions, and just being yourself is encouraged. Feel like writing an idea on one of the white walls or the white boards all over the building feel free to. Its a very laid back and stress free environment.

    Cons

    They like to do what I call, "Test drive before they buy" so they like to contract you out first before deciding if they want to bring you on full-time or not.

    Advice to ManagementAdvice

    I am very happy with management and the communication they have with their employee's.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    The EQ2 team is great to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - EverQuest II Game QA in San Diego, CA
    Former Employee - EverQuest II Game QA in San Diego, CA

    I worked at Sony Online Entertainment full-time (more than 3 years)

    Pros

    Fun atmosphere
    Great people
    Quality games
    The contract company they use offers great benefits

    Cons

    Better planning could lead to less OT
    Some money issues causing cuts in some of the QOL things like breakfast and OT dinners

    Advice to ManagementAdvice

    Better planning and time gained from pushing back deadlines should be used for polish rather than cramming in more features.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    SOE gave me a shot with no experience and promoted me through six positions in five years!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Designer in Austin, TX
    Former Employee - Game Designer in Austin, TX

    I worked at Sony Online Entertainment full-time (more than 5 years)

    Pros

    There was great Upward Mobility, the Benefits were the best in the business, upper management is very Friendly.

    Cons

    Compensation is fairly low for the industry but not the worst esp in Austin.
    Company just changed hands so there are some uncharted roads ahead.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Game Designer in San Diego, CA
    Former Employee - Game Designer in San Diego, CA

    I worked at Sony Online Entertainment full-time (more than 8 years)

    Pros

    Management really cares about the employees. Lots of talented developers. You can get exposure to many different areas of the business if you put some time into it. Strong history of promoting from within.

    Cons

    Company often over-reaches on the number of projects in development at a time, or under-values the specialized knowledge and skills required to succeed in new areas. Doesn't leverage the inherent strengths of their tech and platform to make easier wins.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Good People, Long Hours, Decent Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - QA Tester in San Diego, CA
    Current Employee - QA Tester in San Diego, CA

    I have been working at Sony Online Entertainment full-time (less than a year)

    Pros

    Great people who are very passionate, close-knit groups, and generally willing to share information within the company if asked.

    Cons

    Long hours, upper management can seem out of touch, scheduling can be a mess.

    Advice to ManagementAdvice

    Try to avoid last-minute scheduling that results in calling people in only to find they can't do their job because they're waiting on other teams that aren't coming in that day.

    Recommends
    Positive Outlook
    Approves of CEO

Sony Online Entertainment Photos

View of the Sony Online Entertainment headquarter office located in San Diego, CA (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.180)
SOE Lobby

+ Add Photo

Work at Sony Online Entertainment? Share Your Experiences

Sony Online Entertainment

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.